Tenvoorde Ford

Russ gave estimate wait time and was spot on. He consistently is professional, courteous, and knowledgeable—a great representative for Tenvoorde!!! He does not make me feel stupid—even though I rea consistently is professional, courteous, and knowledgeable—a great representative for Tenvoorde!!! He does not make me feel stupid—even though I really am with regards to vehicle maintenance—and clearly explains everything. He is the reason I continue to use Tenvoorde. More

Great Service. Wish we could have the same service agent each time we come in. My person was friendly, helpful and kept me informed. Service was prompt. Wish we could have the same service agent each time we come in. My person was friendly, helpful and kept me informed. Service was prompt. More

Awsome , all the service was good, the counslor was excellent , 12 out of ten, pick up pickup pick up happy service was good good good excellent , 12 out of ten, pick up pickup pick up happy service was good good good More

Excellent customer service! Dan was very helpful and knowledgable. He help me understand the Ford Pass app and connected my phone to my vehicle. Dan took the time to answer all o Dan was very helpful and knowledgable. He help me understand the Ford Pass app and connected my phone to my vehicle. Dan took the time to answer all of my questions. We'll be back when ready to trade-in and upgrade again. Thanks Dan! More

Prompt service. I was able to get both my vehicles in on the same day. good communication through entire process via text messaging and with cell # the same day. good communication through entire process via text messaging and with cell # More

Great Service Never had a bad experience with this service department! They explain everything and get the job done right!! Clean shop, and my car gets a bath as w Never had a bad experience with this service department! They explain everything and get the job done right!! Clean shop, and my car gets a bath as well! More

Oil Change I was not impressed with the quality of service I received when I had a routine oil change done on my car. I had an oil change done and I brought my c I was not impressed with the quality of service I received when I had a routine oil change done on my car. I had an oil change done and I brought my car home and it started to leak oil on my garage floor (my car has never leaked oil). I called back the next day to schedule an appointment to get it looked at. I had to wait a week to get back in which did not make me very happy considering my car was leaking oil. I finally got back in a week later and one of your service guys told me it was not oil that was leaking and but it was transmission fluid leaking. He wanted me to fix some transmission gasket which was like a $500 repair. I told him it was oil coming from either my oil plug or oil filter. I finally had to get the service manager involved. The service manager brought me into the shop to look at my car. I literally wiped off oil coming from my oil plug. The service manager replaced the gasket on my oil plug, which was the issue the entire time. I waited for 2.5 hours during this appointment that should of took 20 minutes. I will never come back to this location again for aby service work and I will not recommend this service center to anyone I know! The service guy that checked me in and told me false information about my car and its condition was named James. Not impressed with his work at all. More

New purchase As always Tenvoorde Ford did not disappoint!!! I've bought several vehicles now from here and I'm always happy with the service I receive! As always Tenvoorde Ford did not disappoint!!! I've bought several vehicles now from here and I'm always happy with the service I receive! More

They were exceptional! Came to my place of worked and pi led up my truck for an oil change. Told me I needed new tires and gave me an excellent deal! When all done they returned my truck to me and even wash led up my truck for an oil change. Told me I needed new tires and gave me an excellent deal! When all done they returned my truck to me and even washed it! Good deal and awesome service! More

Dan Larson was very good! He accommodated with whatever he could. They were great in the service department also as I needed a bracket on my vehicle and they did it right away!! Laura Winkelman up above he could. They were great in the service department also as I needed a bracket on my vehicle and they did it right away!! Laura Winkelman up above and beyond to help me also!!! Thank you!! More