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Tenvoorde Ford
St. Cloud, MN
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,896 reviews
June 15, 2020
oil change I went in there for a 39.00 oil change and had a coupon from value connection for 28.00's So I get my bill and it charged as $28.90 for labor and $18 I went in there for a 39.00 oil change and had a coupon from value connection for 28.00's So I get my bill and it charged as $28.90 for labor and $18.45 for oil and$4.34 for supplies. My $39.00 oil change cost me $42.00 after my $10.00 off. I have never seen a place charge this way, and didn't wash my car, and said they would!! More
by catherinemovern
Employees Worked With
justinne matthe,james wehr
June 15, 2020
Will not have Service again I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap on it was laying on Motor. I called to speak to Technison and no one returned call. More
by RTSBARBARA
Verified CustomerEmployees Worked With
June 10, 2020
I waited for half an hour to be acknowledged and then told i After a half hour wait to be accknowledged and two people jumping the line in front of me I am told that ir would be 3 hours before they had time to s After a half hour wait to be accknowledged and two people jumping the line in front of me I am told that ir would be 3 hours before they had time to service my vehicle. The gal at the counter was dicussing tires with someone on the phone and never bothered to look at me and then 2 men pushed their way ahead of me. I walked out. More
by angie56362
Employees Worked With
don't know the names
June 09, 2020
The manager on duty, Russ got the project going , the tech was thorough. The project was completed in a timely manner. What I don’t understand is why am I requested to do 3 reviews on my service repair? tech was thorough. The project was completed in a timely manner. What I don’t understand is why am I requested to do 3 reviews on my service repair? More
by hoeschenhomes
Employees Worked With
Russ Hoeschen
June 06, 2020
Was heading out of town and the people who just worked on my car left a flap undone underneath. Now I have a ripped up undercarriage protector sitting in my trunk because we had to pull it off an hour away f my car left a flap undone underneath. Now I have a ripped up undercarriage protector sitting in my trunk because we had to pull it off an hour away from home. All because of no quality assurance from the dealer making sure everything was screwed down More
by BRETTWMS
Employees Worked With
Other Employees :
Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
June 02, 2020
In this difficult time they have been very helpful and try their best. The service tech was very courteous and went beyond my expectations. Thank you! try their best. The service tech was very courteous and went beyond my expectations. Thank you! More
by rhstahl
June 02, 2020
I needed a water pump replaced, it was completed, promptly and thoroughly. The service manager and technician kept me advised on needed service and updated on service progress. promptly and thoroughly. The service manager and technician kept me advised on needed service and updated on service progress. More
by hoeschenhomes
Employees Worked With
Russ Hoeschen
June 01, 2020
Well Done Everything was done correctly and when promised. All the folks I dealt with were helpful and friendly. At the end of the day, what else could you expe Everything was done correctly and when promised. All the folks I dealt with were helpful and friendly. At the end of the day, what else could you expect from a service trip? Jesse really made the payment with FordPass easy! More
by docburge1511
Employees Worked With
Jesse Clifton
May 31, 2020
Warranty work Don't know if it coincidence or not. Had oil change and rotation of tires. Emergency brakes had issues. Maintenance dept repaired, went thru warranty Don't know if it coincidence or not. Had oil change and rotation of tires. Emergency brakes had issues. Maintenance dept repaired, went thru warranty and gave us loaner vehicle. Barry was incredible. More
by mdbaker6857
Employees Worked With
May 30, 2020
The service was really slow supposed to be quick lane nothing quick about it at all the service lady was exstreamly polite and apologetic I think they just need more staff nothing quick about it at all the service lady was exstreamly polite and apologetic I think they just need more staff More
by krystiem21
Employees Worked With
Justinne Matthees
