Back

Tenvoorde Ford

St. Cloud, MN

4.4
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

Directions

By Type

Showing 1,896 reviews

August 03, 2020

Everyone was so awesome. Never been treated so wonderful at a dealership. Will definitely go back for more vehicles. What a wonderful experience and we didnt feel rushed or unwelcomed. More

by babyeyes_2002_28
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Clifton
Aug 03, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave a review on your recent visit! We are so glad to hear that you had a great experience with us at Tenvoorde Ford! Our team strives to ensure excellent customer service by providing friendly and professional service! We hope to see you again soon and enjoy your new ride!

August 01, 2020

Out standing job by Jim Niemuth again. Always look forward to dealing with him when something needs to get done it gets done. He’s definitely an asset to your dealership. More

by lamacheel
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Aug 03, 2020 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! Jim and the rest of our service team aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We hope to see you again soon! Have a great day!

July 31, 2020

I am very pleased with Grant and his team in resolving my brake sensor issue. This was recurring yet they were patient with me and worked the problem until it was fixed More

by gworca
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Aug 03, 2020 -

Tenvoorde Ford responded

We can't tell you enough how much we appreciate Grant and the rest of our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you for your review and we look forward to working with you in the future. Have a great day!

July 30, 2020

Quick oil change & rotation Hard to find time sometimes to get in so it is wonderful when they get you in and out quickly. Car wash is a wonderful bonus. More

by LOISV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Aug 03, 2020 -

Tenvoorde Ford responded

Thanks for this post! Your safety and satisfaction is our top priority and we are glad to hear you had a great experience with our service team! We hope to see you again soon, have a great day!

July 24, 2020

Smooth and efficient from start to finish Service always goes as planned and with no delays. Love the app that shows the progress as work is being performed. Keep up the good work. More

by Tony Mangan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jul 24, 2020 -

Tenvoorde Ford responded

Tony, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We hope to see you again soon! Have a great day!

July 23, 2020

Oil cooler leak repaired under warranty no issues week later another leak was out of town dealership picked up my truck at my residence and replaced water pump also under warranty Jessie was the service w More

by notenuftoyz
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jul 24, 2020 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what Jesse and the rest of our team strive to provide our customers on a consistent basis. Thank you for your business & we look forward to serving you again soon. Have a great day!

July 22, 2020

Always make buying a truck easy. Superior customer service. I will always make the drive to St. Cloud to purchase from Tenvoorde. Dan Larson always goes the extra mile to make sure my vehicle is ready More

by MARK.MCGARRY2
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Tenvoorde Ford responded

Mark, thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service and we are glad to hear that our efforts are paying off! We will let Dan know of your appreciation and we hope to see you again soon. Thanks for choosing Tenvoorde Ford and welcome to the Tenvoorde Family! Hae a great day and enjoy the new ride!

July 18, 2020

Very happy with Zach the Sales guy, very unhappy with the promotions and finance department. Am both military and first line worker dealing with COVID-19, and recieved and approved for a $500 voucher.....ho More

by dkallday1130
Recommend Dealer
No
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Tenvoorde Ford responded

We are sorry to hear your experience with us was less than amazing. Unfortunately, Tenvoorde Ford does not control the rebates or promotions - Ford Motor Company does. If it were up to Dan Lochner or Mike Warren we would give you the rebates and the 0%. However, since it's Ford Motor Company they were just following the rules. We appreciate your business and your service and hope you can understand it was not a Tenvoorde Ford employee that created the programs or marketing. If you would like to discuss the matter further please contact David Rodriguez at 320-251-0540.

July 17, 2020

Focus repair The service was prompt and resolved the problem. They accommodated my schedule. All staff I dealt with were professional and courteous. The price was More

by Mgjaede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Jul 20, 2020 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We value your business and hope to see you again soon! Have a fantastic day!

July 14, 2020

Jesse was top notch, took care of me from the time I dropped off my truck until I picked it up. I was very satisfied. More

by ulen2
Recommend Dealer
Yes
Employees Worked With
Jesse Clifton
Jul 15, 2020 -

Tenvoorde Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off and we will let Jesse know of your appreciation! Thanks again for choosing Tenvoorde Ford and we hope to see you again next time!

...
115
...