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Tenvoorde Ford

St. Cloud, MN

4.4
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,896 reviews

August 13, 2020

Great service-very helpful-I has a broken foot and they went the extra mile to help me get to my vehicle. They also explained clearly what the costs would be and I appreciated that! More

by PatMN
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Aug 14, 2020 -

Tenvoorde Ford responded

Pat, thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service and we are glad to hear that our efforts are paying off! We hope you heal up soon! Have a great day!

August 12, 2020

We have dealt with Tenvoorde for decades. I’d say that we are very happy with their organization. We have always been treated fairly and by a very welcoming staff. All our service goes to them. More

by DJ1004SEIFERT
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Tenvoorde Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service and we are glad to hear that our efforts are paying off! Thank you for your continued business and we hope to see you again soon! Have a great day!

August 12, 2020

I bought a Ford private party and a few days later the car wouldn’t start. When I managed to get it to run I brought it to Tenvoorde and they immediately knew I needed a new key while a different shop was More

by G80
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Aug 13, 2020 -

Tenvoorde Ford responded

Thank you for leaving us your feedback on your recent visit. We can't tell you enough how much we appreciate our service team! They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future. Have a great day!

August 12, 2020

Very helpful and courteous staff! Received follow up phone calls to make sure I didn't have questions on how to operate the vehicle and made sure I was happy with my purchase More

by mhill16
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a wonderful review! We strive to build long term relationships with our customers’ and we are happy to have helped you get into the perfect vehicle. Thank you for choosing Tenvoorde Ford and we hope to see you again soon! Have a great day!

August 12, 2020

Zach was a ton of help for me to find a new vehicle for my family. I’d totally would recommend him to everyone! Thanks Zach Kent More

by Kentsarasauer
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Tenvoorde Ford responded

Kent, we are pleased to hear that your buying experience was seamless and Zach helped make your experience with us a positive one. We will let Zach know of your appreciation and we hope to see you again soon! Have a fantastic day and enjoy the new car!

August 10, 2020

Very impressed. Barry worked with us to get the new box put on our new truck. Took a while,but got done what we the customer wanted. More

by sheriejansen
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what Barry and the rest of our team strive to provide our customers on a consistent basis. Thank you for your business & we look forward to serving you again in the future. Have a great day!

August 09, 2020

Brought the vehicle in for diagnostic on the ac. Got it back in worse condition than when it was brought in, as they also messed with the tie rods and brakes, a service we had been told would cost extra so More

by grant_a
Recommend Dealer
No
Employees Worked With
Jesse Clifton
Aug 13, 2020 -

Tenvoorde Ford responded

Dear Grant, On behalf of Tenvoorde Ford, I wanted you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact me via email at cschaefer@tenvoordeford.com at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon. Regards, Craig (Service Manager)

August 08, 2020

Russ was great to work with! He was very helpful and nice from the first phone call to when my car was ready to be picked up. More

by A.HASEK
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Aug 10, 2020 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. We will let Russ know of your appreciation and we look forward to your next visit! Have a great day!

August 08, 2020

I like Justinne when I go in for service. She knows my time is valuable and that I don’t like to wait around. I also like a loaner if it’s going to take a while. More

by SMITTY61565
Recommend Dealer
Yes
Employees Worked With
Justinne Matthees
Aug 10, 2020 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! Justinne and the rest of our team aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We hope to see you again soon! Have a great day!

August 03, 2020

Attention to detail seems to be about a 50/50 shot on work being completely done right. Wish the oldest Ford dealership would also provide the best service and accuracy in repairs without clients needing More

by Ben
Recommend Dealer
No
Employees Worked With
James Niemuth
Aug 06, 2020 -

Tenvoorde Ford responded

Ben, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Tenvoorde Ford. I would love the chance to talk to you about this situation and make it right. At your earliest convenience, please send me your contact information to cschaefer@tenvoordeford.com. Respectfully, Craig, Service Manager

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