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Tenvoorde Ford
St. Cloud, MN
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,896 reviews
August 25, 2020
My vehicle was at the shop for over 4 hours last week because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other because I’m in need of a quote for a few of the items that are broke and I still have to hear back from anyone!! Service tech was annoyed with other people within the organization and as a customer, I feel the same! More
by cindy22
Verified CustomerEmployees Worked With
Dave Welch, Jesse Clifton
August 24, 2020
In February we came into dealership to get rid of my lease on the Escape and ended up with a new explorer which I had wanted to get back into for the last several years. Our salesman Dan was great to de lease on the Escape and ended up with a new explorer which I had wanted to get back into for the last several years. Our salesman Dan was great to deal with and everything ran smoothly and glad to be dealing back at Tenvoorde. More
by Honeybunch5529
August 24, 2020
In the last 4 years, I've had a few concerns. First, the Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with th Quick Lane service on my vehicle. The printed service report was for a 4X4. So I quit the QL because my pick-up is a 2X4. After consulting with the GM, I came back to the service department. Then I traded vehicles for a certified used truck and discovered later that the balance of the bumper to bumper guarantee did not exist. The administer that advised me of that guarantee had been dismissed. Now, either Ford or the dealer have defective parts. Twenty chrome lug nuts were replaced at my last service (5 were previously replaced). Now is the time to shift my business to the local largest Silverado dealer in Minnesota. More
by acvergin
Employees Worked With
August 23, 2020
Quick lane absolutely great! Service center very poor. Called service tech after having a major repair done and never received a call back. Poor CS Called service tech after having a major repair done and never received a call back. Poor CS More
by info78
Employees Worked With
Jesse Clifton
August 22, 2020
So far I am Happy with the way I get treated.Russ always So far I am Happy with the way I get treated. Russ always sees to it that i get in and out of the quicklane in a timely manor. So far I am Happy with the way I get treated. Russ always sees to it that i get in and out of the quicklane in a timely manor. More
by MASSCHNEIDER
Employees Worked With
Russ Hoeschen
August 21, 2020
In the end, your people finally came through!!! Unfortunately, it took your financing people and Ford about 4 weeks to get the beginning mileage on our used Equinox corrected so that the Ford exte Unfortunately, it took your financing people and Ford about 4 weeks to get the beginning mileage on our used Equinox corrected so that the Ford extended warranty could be put into effect for the major repairs required on our Equinox. Luckily for Tenvoorde, you have a real gem in one of your service advisors, namely Jim Niemuth!!! If it wasn't for him, our rating would probably have been somewhere around a 1. He took the ball and made things happen for us!!! THANK YOU VERY MUCH JIM!!!! Because of him, we will most undoubtedly be back for our next vehicle. More
by MNBRONCO
Employees Worked With
James Niemuth
August 19, 2020
I leased a 2020 Ranger, and the staff was attentive to my concerns and questions, and helped me become comfortable with my decision to lease. Their follow-through has been on point, and I absolutely love the concerns and questions, and helped me become comfortable with my decision to lease. Their follow-through has been on point, and I absolutely love the new Ranger! More
by sjgardner99
Employees Worked With
Hayden Mell
August 19, 2020
Friendly service, kept me informed of necessary repairs. Completed recall work in a timely manner. Liked that COVID-19 safety precautions were in place to maintain customer and employee health. Completed recall work in a timely manner. Liked that COVID-19 safety precautions were in place to maintain customer and employee health. More
by MUCKENHIRNJIM
Employees Worked With
James Niemuth
August 14, 2020
Very discouraged how passenger door opens. You actually have to use shoulder to push door open when inside car. Hard to open as well. Very upset!!! have to use shoulder to push door open when inside car. Hard to open as well. Very upset!!! More
by Nadine Strand
August 13, 2020
Judy's truck Thanks for all your assistance on our 2004 Ford Explorer Sport Trac, this has been a great vehicle that we purchased new from Tenvoorde Ford. Still lo Thanks for all your assistance on our 2004 Ford Explorer Sport Trac, this has been a great vehicle that we purchased new from Tenvoorde Ford. Still looks new and runs great my wife will never give it up. More
by DANS8
