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Tenvoorde Ford
St. Cloud, MN
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,896 reviews
September 21, 2020
I would not recommend the service center, warranty work was preformed in a timely manner but the car needs to have a new oil leak repaired. The customer service is great but the technician needs to have mo was preformed in a timely manner but the car needs to have a new oil leak repaired. The customer service is great but the technician needs to have more attention to detail. More
by JPR72
Verified CustomerEmployees Worked With
Aulwes, Jamie A.
September 20, 2020
This my 5th brand new Escape at Tenvoorde. My experience had been great. This time no one showed me how to use my car. I was given a 2019 car while mine was getting ready, that was nice. Jorge Torres was a had been great. This time no one showed me how to use my car. I was given a 2019 car while mine was getting ready, that was nice. Jorge Torres was a great sales person until I picked up my car, then he had no time to show me anything. I watched You Tube videos to learn a lot about and how to work a number of things with this car. When I stopped by to complain about something, he told me I had to deal with Ford. When looking at my car, I indicated I really wanted a sunroof, he said “we can put one in” it would be in the price of the car, low and behold, it wasn’t. I am good advertising for Tenvoorde and the Escape, not sure I would return after nearly 15 years. Bad customer care once the car was sold. More
by LMSICKLER
Employees Worked With
Jorge Torres-sales (poor)
September 20, 2020
Everyone is very friendly, and professional .friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly is this 26 friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly friendly is this 26 words? More
by taapiggie
Employees Worked With
Dave Welch
September 18, 2020
I love Tenvoorde mostly because of my wonderful sales I love Tenvoorde mostly because of my wonderful sales guy Zach S. My last service started out a little rough but ended up as usual very positive. T I love Tenvoorde mostly because of my wonderful sales guy Zach S. My last service started out a little rough but ended up as usual very positive. Thank you. I highly recommend Tevoorde to all my friends and family and I will NEVER by a car anywhere else. More
by alotofbergs
September 18, 2020
Fixed my problem in a very fast efficient time. Very grateful wish it was free but hey that’s life. Good people and very kind grateful wish it was free but hey that’s life. Good people and very kind More
by NCARPENTER1605
Employees Worked With
September 17, 2020
I like going into have my service work done at tenvoorde. They get me in and out quickly. My time is important and don’t have time to sit for long! They get me in and out quickly. My time is important and don’t have time to sit for long! More
by SMITTY61565
Employees Worked With
Justinne Matthees
September 17, 2020
Purchased a new vehicle. Ultimately made a deal, but I was given wrong information multiple times. Communication between staff seemed poor. More miscommunication when trying to get accessories added. was given wrong information multiple times. Communication between staff seemed poor. More miscommunication when trying to get accessories added. More
by jmSKRAMSTED
September 14, 2020
Rene was extremely helpful and very professional. He answered all of our questions fully. I would recommend Rene to anybody wanting to purchase from Tenvoorde Ford. answered all of our questions fully. I would recommend Rene to anybody wanting to purchase from Tenvoorde Ford. More
by CJK102913
September 11, 2020
Our Mustang had a message on the dash and we didn't understand what it meant. Our tire kit needed to be looked at. The service man explained what the message meant and the result was no cost to us. understand what it meant. Our tire kit needed to be looked at. The service man explained what the message meant and the result was no cost to us. Thank you for your honest workers. We know we can trust what is told to us. More
by DDESENS
Employees Worked With
September 10, 2020
It’s a dealership and no experience is perfect because of the situation. But overall it’s been good dealing with Tenvorde especially on the purchasing side. the situation. But overall it’s been good dealing with Tenvorde especially on the purchasing side. More
by gbuy4now
