Tenvoorde Ford
St. Cloud, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Had to redo work on timing gasket they did back in April but redid at no cost since their error. Jim our service advisor is the best I ever dealt with very customer friendly. but redid at no cost since their error. Jim our service advisor is the best I ever dealt with very customer friendly. More
It was a weird situation in that there developed a rattle in the dash, so we set up an appointment, but then it disappeared. So understanding and pleasant to deal with as always. in the dash, so we set up an appointment, but then it disappeared. So understanding and pleasant to deal with as always. More
Barry, as always, goes above and beyond my expectations. He is an outstanding customer service representative for Tenvoorde Ford. Thanks Barry! Thanks, Thanks, Thank you He is an outstanding customer service representative for Tenvoorde Ford. Thanks Barry! Thanks, Thanks, Thank you More
Working with my sales representative Hayden Mell was a pleasant experience. I did not feel pressured or taken advantage of working with the Tenvoorde dealership. Hayden addressed my questions and conce pleasant experience. I did not feel pressured or taken advantage of working with the Tenvoorde dealership. Hayden addressed my questions and concerns in a non forceful pushy salesperson manner, really enjoyed my purchasing experience. More
Tenvoorde was great to work with! Got a great truck for a great price. I would recommend them to others looking for a new or used vehicle. a great price. I would recommend them to others looking for a new or used vehicle. More
I traded my mustang for a truck. I was promised a trailer hitch in the deal which was forgotten about. The sales manager said he put in the notes that he would provide one at cost. A month later aft trailer hitch in the deal which was forgotten about. The sales manager said he put in the notes that he would provide one at cost. A month later after haggling with sales associates i spoke with the overall manager who put the sales manager in the call. He denied ever saying he would give me the hitch at cost. Instead he said I didn't qualify for it in my loan. I was willing to pay for the part in cash on the spot. They refused. I told them I will go elsewhere and I will. I refuse to do business with them anymore More
They got me in right away. Service was ok the communication could be better. I was told to text if I had questions and never got a response. Overall the work was good after the second visit to fi communication could be better. I was told to text if I had questions and never got a response. Overall the work was good after the second visit to fix what was missed the first round More
The Service department handled my repair for my Explorer with professionalism. The service advisor Jim explained to me what is needed to fix my vehicle. The repair was completed by mechanic Kieth, and I'm a with professionalism. The service advisor Jim explained to me what is needed to fix my vehicle. The repair was completed by mechanic Kieth, and I'm assured that my vehicle ready to run. I trust the workmanship and the professionalism of the staff. I will tell my friends that if they need a repair done, Tenvoorde is place to go. I will continue to bring my vehicles knowing that they will be fixed More
They all did a great job of making a very stressful situation a great experience! I was worried that things were going south during my visit but Jim stepped up and did everything in his power to make s situation a great experience! I was worried that things were going south during my visit but Jim stepped up and did everything in his power to make sure my vehicle service went as quickly and smoothly as possible. I would highly recommend anybody needing to get their vehicle serviced at Tenvoorde ford go straight to Jim! More