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Tenvoorde Ford
St. Cloud, MN
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,896 reviews
November 05, 2020
I was charged 116 dollars when i brought my 2018 Taurus in to ask about a wheel or something squealing -- which I didnt understand being it is under warranty. I was told one of my mirrors is broken (and it in to ask about a wheel or something squealing -- which I didnt understand being it is under warranty. I was told one of my mirrors is broken (and it is the way it was when i purchased it, btw)... and they said they would repair it for 400 dollars! and that was what was causing the squeal... What a joke. I complained and the service manager did eventually call me... I missed his call, called him back... and he left me a message saying he would call me the next day. No call after that. I recently needed an oil change and decided to take it somewhere else... If i am going to pay for services that should be covered by my warranty but obviously are not I might as well just service my vehicle somewhere else. VERY disappointed and reconsidering switching to a different make of vehicle. I have always wanted to support Ford because my uncles worked at Ford in Minneapolis their whole lives... but what good is a warranty if you have to pay to get something checked out? and pay for a "broken" mirror that came that way??? So Frustrating! More
by lisa.trendsettersboutique
Verified CustomerEmployees Worked With
Service Manager (I believe his name was Craig?)
October 28, 2020
We appreciated Dan's sincere and professional help in buying our tenth vehicle from Tenvoorde! Also, Mike and Barry in service have been good to work with. buying our tenth vehicle from Tenvoorde! Also, Mike and Barry in service have been good to work with. More
by ggeisenhof
October 27, 2020
Awesome, great service as always on our F350.They have Awesome, great service as always on our F350. They have covid safeguards in place, and I appreciate them taking the effort to make it a safe environm Awesome, great service as always on our F350. They have covid safeguards in place, and I appreciate them taking the effort to make it a safe environment. More
by MIDMNHTG
Employees Worked With
October 26, 2020
Unfortunately the battery they installed for me was bad, so it needed to be replaced. The Tech that did the job left the Engine compartment a mess, However, James took care of it. I'm very happy with how th so it needed to be replaced. The Tech that did the job left the Engine compartment a mess, However, James took care of it. I'm very happy with how they corrected the situation. More
by Dans8
October 24, 2020
As always, great work by the Quick Lane folks. Great price on The Works package. Love the app - makes it really convenient to check-in ahead of time to minimize waiting! price on The Works package. Love the app - makes it really convenient to check-in ahead of time to minimize waiting! More
by btbultema
Employees Worked With
October 23, 2020
Very dedicated to customer satisfaction. Knowledgeable about the Ford vehicles. Dependable and trustworthy. The service that was done on my Ford Fusion was done without any mistakes. about the Ford vehicles. Dependable and trustworthy. The service that was done on my Ford Fusion was done without any mistakes. More
by Kelly.merten
Employees Worked With
Other Employees :
Russ Hoeschen, James Niemuth
October 21, 2020
Justine was very polite, courteous and helpful. She explained everything that they were going to be doing to my car in detail and went over the cost with me in detail. explained everything that they were going to be doing to my car in detail and went over the cost with me in detail. More
by MMURROW47
Employees Worked With
Justinne Matthees
October 20, 2020
Brought my truck in because of a vibration in drive train, asked to check Transmission fluid too. Cause was said to be U joint, sensors, service notice and "transmission fluids look good". Vibration st train, asked to check Transmission fluid too. Cause was said to be U joint, sensors, service notice and "transmission fluids look good". Vibration still there. I highly doubt they drove it after the did the $1,200 of work because they would have noticed. Impossible not to. I took it into a local shop. Guys says, transmission fluid looks really bad. probably the cause. Change fluid and filter plus additive for the pressure plate. Completely fixed the issue. less than $300. More
by bensonpatrick
Employees Worked With
Jesse Clifton
October 20, 2020
We always feel well taken care of at Tenvoorde. Our maintenance visit took longer than expected but they kept us informed. As always great job! maintenance visit took longer than expected but they kept us informed. As always great job! More
by kalorentz
Employees Worked With
