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Tenvoorde Ford

St. Cloud, MN

4.4
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,896 reviews

January 06, 2021

Friendly people. Happy with every purchase I've made here. The general manager could use some help with his approach to the customer. With an employee like Deb tenvoorde for everyone to turn to for ans More

by ERICJF2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, James Niemuth, Grant Clifton, Justinne Matthees, Jesse Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

January 06, 2021

They serviced my vehicle in a timely manner. It was returned washed and ready for the road. I will be using them for all my service needs More

by rick.jockisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Welch
Feb 02, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2021

1) took it in for a warranty repair and electrical issue. $500 2) picked it up $3000 later with a new water pump and warranty work not done!!!! 3) needed to take it back in 2 weeks later for warranty work. More

by DMEYER30151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane. He was nice but nice doesn’t make up for all the issues.
Feb 02, 2021 -

Tenvoorde Ford responded

On behalf of Tenvoorde Ford, I wanted you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact me via email at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon. Regards, Craig Schaefer, Service Manager cschaefer@tenvoordeford.com

December 30, 2020

got the work done fairly fast. They were very busy. Lobby was busy with customers standing and sitting. I was in and out in less than 40 minutes More

by garyandjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
December 27, 2020

I was able to do Jim's truck off quickly and get a ride to work. I asked if it could please be completed by 230 as I needed to leave early and it was! The tech that helped me even was kind enough to have t More

by carrieschueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

The dealership and the people I worked with were great The dealership and the people I worked with were great The pick up that I have in the motor that’s in it has been a big disappointment Ford let me More

by JOHNSHERRYZEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Friendly, courteous staff. When finished with the paintguard reapplication it looked like a brand new car from the showroom inside and out. Thank you for a great job. More

by cww727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
December 22, 2020

We have always driven Fords now and in the past. They are a good quality vehicle. They have been dependable and trustworthy for us since owning them. I love it. More

by MAGGIE.MAE.PLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Leen
December 22, 2020

I so appreciate James, he always takes the time to explain things “clearly” to me even when I re-ask a question. Thank you James! More

by lynettedeschamps76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
December 20, 2020

Awesome experience working with Hayden! Found my dream truck in no time at all! Easy process and fun to work with Tenvoorde Ford! Love going back for my maintence and will always be a customer here. More

by Jared Kotek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Mell
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