Back

Tenvoorde Ford

St. Cloud, MN

4.4
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

Directions

By Type

Showing 1,896 reviews

January 15, 2021

I have bought 2 Vehicles from Tenvoorde Ford and both very nice and reliable SUV's. Very nice people, and will definitely be going back! More

by Kaylee Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Burguet
Feb 04, 2021 -

Tenvoorde Ford responded

Kaylee, Thank you for this wonderful feedback! We truly value your business and look forward to your next visit! Have a great day!

January 15, 2021

Hi. Service has been both friendly and timely. Whenever I've had a question, they've been quick to get answers. I'll keep going. :) More

by carrielynn9497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 04, 2021 -

Tenvoorde Ford responded

Thank you for your short but sweet feedback! We are always glad to hear that we are helping our customers to have a positive automotive experience! Until next time, take care!

January 15, 2021

They fixed the left hub bearing on my F-250 because it was grinding. When I drove it out, it was making the same noise so could not have been properly diagnosed. Turns out the Right hub bearing was grin More

by ken.kalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Could not remember names of people I worked with.
Feb 02, 2021 -

Tenvoorde Ford responded

On behalf of Tenvoorde Ford, I wanted you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact me via email at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon. Regards, Craig Schaefer, Service Manager cschaefer@tenvoordeford.com

January 14, 2021

I love my car. But I didn’t care for how fast I had to sign for things that I was told I had on my last car, but wasn’t told the price. Needless to say I had some removed from my contract. Another thing t More

by Sue
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Tenvoorde Ford responded

Sue, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Tenvoorde Ford, we take customer reviews very seriously. Please contact me, David Rodriguez, General Manager, at drodriguez@tenvoordeford.com, with your contact information, at your next convenience. We look forward to working together with you to come up with a solution.

January 13, 2021

Thanks to Grant from quicklane taking good care of my vehicle. Provided me with a painless experience in buying a new set of tires and submitting my tire rebate. No hassles or problems. I recommend quick More

by James Niemuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 04, 2021 -

Tenvoorde Ford responded

James, We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 11, 2021

James is the best to work with when bringing in my car. He always makes sure to text me with updates and when my car is finished. He understands that I am busy at work and even offers to deliver my car to More

by Robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 04, 2021 -

Tenvoorde Ford responded

Robyn, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

January 10, 2021

I made an appointment to have service done on my Explorer for a recall and an oil change. Barry was extremely friendly and made sure that the appointment fit my schedule. When I arrived at Tenvoorde, Barry More

by JOANN.FELD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

January 09, 2021

Car was in dirtier condition when it left than arrived. Grease on dash and personal items thrown in back seat. All service staff was not very welcoming but did help me get done what needed to be done. More

by druprecht19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Niemuth
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you for bringing this to our attention. We want all of our customers to leave with feeling like they've received the utmost in customer service. Please contact our Service Manager, Craig Schaefer, at cschaefer@tenvoordeford.com, so we can look into this for you.

January 09, 2021

Brought in Explorer for front end noise. Left with bill for $125 and front end noise. Was told that the service tech couldn’t duplicate noise, but I can duplicate it every day on my drive to work. It More

by sether5029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth, Grant Clifton, Jesse Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you for taking the time to bring this experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Tenvoorde Ford. Our General Manager, David Rodriguez, would love the chance to talk to you about this situation and make it right. At your earliest convenience, please send your contact information to him at drodriguez@tenvoordeford.com.

January 07, 2021

Would not horner my email coupon wasn't very friendly,. Didn't seem like he care about anything but getting me out of there not sure why More

by DANDJWALZ
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 04, 2021 -

Tenvoorde Ford responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Tenvoorde Ford, we take customer reviews very seriously. Please contact me, Craig Schaefer, Service Manager, at cshcaefer@tenvoordeford.com, with your contact information at your earliest convenience. We look forward to working together with you to make this right.

...
102
...