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Tenvoorde Ford

St. Cloud, MN

4.4
1,896 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,896 reviews

January 30, 2021

The staff with the Service department are friendly and knowledgeable. When my 1999 Z71 couldn't start, Jim told me the fuel pump needed to be fixed. The repair was done and I am satisfied with the servic More

by curtisgapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth Kerfeld mechanic, AJ Johnson, Bryan Hammond, Jason Lauerman, James Niemuth, Dave Welch
Feb 02, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 29, 2021

Tenvoorde is the only place I'll ever buy a car again. Thank you! my daughter actually bought this car. she just needed a little help. More

by alotofbergs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

January 28, 2021

Excellent service. Prompt notification of findings. Ease of dropping off car. Really should not require twenty-five words as that probably prevents many customers from filling out form. More

by carl.erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, have a great day!

January 26, 2021

Barry in the service shop is amazing. Always so willing to help!! He seems to go the extra mile so that it is not too inconvenient for me. I appreciate that! More

by KCLOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

January 24, 2021

I have always found this dealership to be so cordial, sincere, and honest! Dan is a very honest and personable man to deal with, when it comes to buying my cars. More

by Brittasmom2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

January 21, 2021

Service provided was excellent. The work was done quickly and efficiently! The Quick Lane staff members were very friendly and positive in providing information and service. It was a great experien More

by sstaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Feb 02, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 21, 2021

Barry was the person who I worked with for this service. He was great to work with! The service was completed in a timely manner and was able to get a loaner car. Thanks Barry! More

by REINERS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tenvoorde Ford responded

Thanks for this post! Glad to hear you had a great experience. We'll let our sales staff know of your appreciation and we look forward to seeing you again soon!

January 20, 2021

I brought my truck in to get a toneau cover put on. Everything went great. Had a ride to work and back and that was very good. Everything was great More

by Ronv32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tenvoorde Ford responded

We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 18, 2021

Service group is great, sales floor was worse experience I have ever had. Upon arrival, 1st truck would not start, 2nd truck wrong keys, THEN After spending over an hour repeating myself that I was there t More

by JOEATSINC
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Walz
Feb 05, 2021 -

Tenvoorde Ford responded

On behalf of Tenvoorde Ford, I wanted you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact me via email at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon. Regards, David Rodriguez, General Manager drodriguez@tenvoordeford.com

January 17, 2021

Was able to get me on quickly and get new brakes installed. We're not pushy or did not ry and sell me a bunch of crap. More

by alishiabednar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tenvoorde Ford responded

Thank you for taking the time to share your positive feedback with us! We love to hear from our customers and are glad you had a great experience with us. We look forward to serving you again in the future. Have a great day!

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