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Tempe Kia
Tempe, AZ
960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 960 reviews
June 18, 2012
Have a 2007 Kia Sorrento and from day one have had three Have a 2007 Kia Sorrento and from day one have had three major problems with it. Every time I took the car in for service I was told that it was ok. Have a 2007 Kia Sorrento and from day one have had three major problems with it. Every time I took the car in for service I was told that it was ok. Then the car was recalled for the passenger side airbag and that was fixed. The most serious problem was with the braking system. If you own a 2007 sorrento please get it checked out . The problem is with the Hydraulic Module, if this goes it feels like you are driving on ice and you will have no control of the car when you brake. I would not recommend a Kia to any one they just keep denying everything until it gets recalled. More
by sammy11
Employees Worked With
bob
June 13, 2012
I recently had my purse stolen along wtih my car keys. I went to the tempe kia dealership to get a couple replacements made. I was borrowing someone elses car to do this since I didn't have keys to my car. went to the tempe kia dealership to get a couple replacements made. I was borrowing someone elses car to do this since I didn't have keys to my car. I got the copies and went home to try them out. They did not fit. I returned to the dealership the next day to have them corrected. When I tried this second set they also did not fit. So I am returning, to a different dealership, for the third time to get my keys made. The gentlemen who helped me at the tempe dealership was very simpathetic and apologized for the inconvenience. It has been a huge inconvenience and I have not been able to drive my car for three days. I don't know if it was the actual key machine that was faulty or the employees workmanship, but either way the parts department at tempe kia needs to address this problem to avoid further frustration of other customers. More
by abeliever30
Employees Worked With
neal
June 12, 2012
Greg took care of my needs both on the phone and in person, He did what he said he was going to do. Not a lot of lip service. Greg was pleasant to work with. Improvements are in the paperwork. Paperwor person, He did what he said he was going to do. Not a lot of lip service. Greg was pleasant to work with. Improvements are in the paperwork. Paperwork took way to long and there was a lot of wait time. No fault of the dealer as vehichle had to be brought over from the other side of town More
by bgloor
Employees Worked With
Greg Dayley
June 11, 2012
Tempe Kia was awesome. Very friendly and willing to help. Scott our salesman was awesome and very knowledgeable. I would definately go back and recommend tempe kia. Scott our salesman was awesome and very knowledgeable. I would definately go back and recommend tempe kia. More
by cnjroche
Employees Worked With
scott purvis
June 10, 2012
A great car sales experience. Joe was an informative but no-pressure salesperson and made sure we ended up with the car that met all our needs and expectations. He went the extra mile to bring our car in f no-pressure salesperson and made sure we ended up with the car that met all our needs and expectations. He went the extra mile to bring our car in from another dealership too. We love the car already and will definitely make this dealership part of our network. More
by katmmasonr
Employees Worked With
Joseph Lanzafame
June 04, 2012
Scott was very friendly and knowledgeable. A very nice experience. I will have no problems in recommending Tempe Kia / Scott to friends and family. Thanks experience. I will have no problems in recommending Tempe Kia / Scott to friends and family. Thanks More
by hartleyg
Employees Worked With
SCOTT PURVIS
May 29, 2012
My family and I came into the dealership, with the intention to buy two new vehicles and we did that, Grey Dayley made our experience absolutely amazing, in 6 hours we were out of there, I am extremel intention to buy two new vehicles and we did that, Grey Dayley made our experience absolutely amazing, in 6 hours we were out of there, I am extremely happy with my experience and my new Kia Optima! More
by machaon
Employees Worked With
Greg Dayley
May 29, 2012
The Kia Soul was our second choice for a new vehicle but we could not be happier that the original car of choice (Hyundai Volster) was unavailable in the color/package combination we wanted. John Nichols wa we could not be happier that the original car of choice (Hyundai Volster) was unavailable in the color/package combination we wanted. John Nichols was friendly from the moment we stepped on the lot and quite helpful especially given our very specific color/package needs. In two days we had the exact car we desired (Kia Soul Exclaim with Navigation) and we are so pleased with our purchase. The entire team was courteous and worked hard for our satisfaction. Thank you for spending the extra time to meet our needs. More
by azchristine
Employees Worked With
John Nichols
May 29, 2012
I was provided the best customer service I could've asked for regarding the purchase of my new car. Greg was very helpful in providing me wiht information I would need to make the best possible desicions in for regarding the purchase of my new car. Greg was very helpful in providing me wiht information I would need to make the best possible desicions in trading my car in and purchasing a new one. I am overall extremely satisfied with the level of customer service I was given. Thank You More
by Taraysa
Employees Worked With
Greg Dayley
May 29, 2012
Our sales person, John Nichols, was outstanding! He made the experience of shopping for a new Optima EX a pleasant experience. My niece was looking for a specific model, color, and package and it wasn't ava the experience of shopping for a new Optima EX a pleasant experience. My niece was looking for a specific model, color, and package and it wasn't available on the lot. John did his did his best to locate the car. It took a couple of weeks, but he kept us informed of his progress. It was worth the wait ... she got the exact car she wanted! I would also like to commend the finance person, Kiko, that we worked with. He was able to find financing that worked for us ... AND ... followed up by calling my niece a week after we signed our deal and was able to get her the alarm at no extra cost. John and Kiko are an asset to this company as well as great to work with! When I am ready for my next vehicle, I will definately want those two to deal with again! Kudos Guys!! More
by mgamez1016
Employees Worked With
John Nichols and Kiko
