
Tempe Kia
Tempe, AZ
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DO NOT buy from this dealership. They make you sign a NON-REFUNDABLE $1000 down deposit if your car is not on their lot (which is happening frequently given the state of car invento They make you sign a NON-REFUNDABLE $1000 down deposit if your car is not on their lot (which is happening frequently given the state of car inventory). As far as I know having called other Kia dealerships in the Valley, NO ONE ELSE requires a NON-REFUNDABLE down payment! In fact, one Kia dealership in South Scottsdale was shocked and horrified at that, and had no idea anyone was forcing customers to do that. They had never heard of that! That means obviously OTHER KIA DEALERSHIPS give much higher customer service, customer caring, and are not money grabbers taking advantage of people when they are vulnerable shoppers, as I was, still in shock over my engine blowing up on the freeway the day before. I SINCERELY REGRET having gone to Tempe Kia. In my opinion, since you can shop AT ANY OTHER KIA dealership than Tempe Autoloop, as they are all over the Valley, absolutely DO NOT shop at Tempe Kia. More
I came in for routine service about 15 minutes early for my appointment. My vehicle went right in and was back out well before it was promised. Joseph clearly explained the inspection results and didn't t my appointment. My vehicle went right in and was back out well before it was promised. Joseph clearly explained the inspection results and didn't try to sell me anything that wasn't needed. The facility was very clean and comfortable. Overall, a great experience. More
Service center was great! They were quick and friendly. Used the wifi and worked while waiting but they have shuttle services as well. They were quick and friendly. Used the wifi and worked while waiting but they have shuttle services as well. More
We loved working with Staci Charles when purchasing our first new vehicle! She was friendly and went above and beyond to make sure we were happy with our experience. I'm grateful to say that we did not hav first new vehicle! She was friendly and went above and beyond to make sure we were happy with our experience. I'm grateful to say that we did not have a stressful car buying experience like many people had warned us of. Will definitely be recommending Tempe Kia to our friends and family. And of course, we are loving our new Sorento! More
Nicole Thomas in sales was an absolute pleasure to work with. She ensured I had a person to assist when I got to the dealership. Rolando was an absolute help with the test drive and very knowledgeable with. She ensured I had a person to assist when I got to the dealership. Rolando was an absolute help with the test drive and very knowledgeable about all the features it has. The finance team was amazing to work with. They were able to beat my pre qual offer and get my payments lowered. All in all, I was at the dealership for about 3 hours and it was a pleasure to do business with Tempe Kia. I will definitely recommend. More