Tempe Honda

Poor customer service Bought my honda accord from this place in October 2008. Recommended this place to a friend and she ended up buying a car. I was promised a $100 referr Bought my honda accord from this place in October 2008. Recommended this place to a friend and she ended up buying a car. I was promised a $100 referral bonus during the sale of the car back in November 2013 by the Finance Manager. It has been more than 5 months and even after multiple emails and calls to Tempe Honda have not got any response about the check. They keep passing the buck to someone else. Very poor customer service once the sale was made. This will be the last time I will every recommend a friend to that place or buy a car from there More

Raymond was extremely helpful when it came to answering any questions I had about the Honda Accord. He gave me space and time and was not “down my throat pressuring me” to buy a car immediately. Raymond any questions I had about the Honda Accord. He gave me space and time and was not “down my throat pressuring me” to buy a car immediately. Raymond was honest about what he could and could not do when we were asking to lower the price. When I had a question Raymond would answer it truthfully and if he could not provide an answer he went to find someone who could. Hopefully I don’t have to buy another car anytime soon due to my brand new 2014 Honda; however if I do Tempe Honda will be where I go. Thank you! More

Pleasure to work with. Very helpful and knowledgeable, would highly recommend. Very easy to work with and didnt put any pressure to purchase one of their vehicles. would highly recommend. Very easy to work with and didnt put any pressure to purchase one of their vehicles. More

I would like to take this opportunity to share a recent experience I had at Tempe Honda. For starters, I have been taking my three cars there for the last 7 years. 2003 Honda Pilot, 1997 Honda Accord (rece experience I had at Tempe Honda. For starters, I have been taking my three cars there for the last 7 years. 2003 Honda Pilot, 1997 Honda Accord (recently sold for $3000 w/197,000 miles all service done at Tempe Honda) and a recently acquired 2008 Honda Civic SI. I have been dealing exclusively with Colby Lingenfelter for the last 4 years and this gentleman has simply provided the best customer service that I could expect from a service adviser at a dealership. This time however he went WAY above and beyond my expectations. The 08 civic that I recently purchased had a recall on defective factory paint from Honda. We were concerned however that some of the paint on the car was in spots that are not covered under the technical service bulletin issued by Honda of America. After taking pictures and doing paint measurements to see the thickness of the paint, I was instructed to take my vehicle to the body shop that deals exclusively with Tempe Honda, Penske Collision, because the district rep for Honda wanted to see an estimate for the work that needed to done to fix the bad paint. The estimate was submitted and I was told to wait a couple days to see what the decision was going to be on weather or not Honda was going to fix the paint. I sent Colby an email the next day to see if he had heard anything and in less than an hour he wrote back and had informed me that they (Colby Lingenfelter and Dave Clark the service director) were able to push it through and get the job approved through Honda. I was totally amazed. I had figured that they (Honda) would ask me to pay for half of the repairs but Colby and Dave were able to work together to get it covered 100%. That day both Tempe Honda and Honda of America gained a customer for LIFE! I will not stop taking my vehicles to Tempe Honda for service period! You could not PAY me to take my cars anywhere else. These guys are professional, courteous, and in a day and age in my opinion where customer service has seemed to become a lost art, these gentlemen are a friendly reminder that yes it still does exist. I am always treated with kindness and respect. Sure, I have friends who swear by there mechanics and tell me how much money I would save if I went to "there guy" but I would rather pay a little more and have the job done right and know that if by chance it might not be that they will stand by their work 100%. I would also like to mention two other gentlemen that deserve honorable mention that also work that this dealership, Robert Leiler service adviser and Andrew Evans, mechanic that always works on my cars. Both these guys are great as well. Again I can't thank these gentleman enough for the EXCELLENT service that they have provided for me over the last 7 years. Here's to another 7 years guys. Cheers! More

I was preparing for the worst when I went in to lease a car from Tempe Honda. I was extremely surprised by how awesome the experience was and how quick the process went. We were greeted, went for a test dr car from Tempe Honda. I was extremely surprised by how awesome the experience was and how quick the process went. We were greeted, went for a test drive, and were given all the options. We even brought in an ad from Bell Honda and asked if they could match what the other dealership was offering, and they did it. I would recommend this dealership to anyone. More

Ken Smith and Mike Miner provide excellent customer service. They are both honest and dependable. I drive more than 40 miles, passing three other Honda dealerships, to take my car to Tempe Honda becaus service. They are both honest and dependable. I drive more than 40 miles, passing three other Honda dealerships, to take my car to Tempe Honda because of Ken and Mike. More

Saad did a good job in explaining the product. He was friendly and easy to work with. He had good follow up after our initial discussions friendly and easy to work with. He had good follow up after our initial discussions More

The guys we worked with put a lot of time in to getting us a great vehicle in our price range, and there was no pressuring or rushing us,even though it was late in the day. We drove away that very evening us a great vehicle in our price range, and there was no pressuring or rushing us,even though it was late in the day. We drove away that very evening in our new vehicle. Great people. More

Thank you to Jim and Dan at Tempe Honda. The experience was smooth, fast and rewarding. I came into the dealership presented my requests of type of vehicle that I was looking for and price I wanted to pay. was smooth, fast and rewarding. I came into the dealership presented my requests of type of vehicle that I was looking for and price I wanted to pay. I test drove the vehicle I researched previously. Turns out that really didn't fit my needs as a commuter car. Then Dan showed me the 2012 Hyundai Elantra Touring. I was hesitant with the affordability of the vehicle. Jim in finance worked his magic and I was pleased. They catered to my needs in the vehicle I needed to purchase for my family. Always pleasant, no pressure and they cared. I am completely satisfied and will be recommending Tempe Honda to all my family and friends. More

John Spreine was the first person we met upon arriving. He was one step ahead the entire time we were there with the selection of cars, paperwork, and phone calls. He has lots of energy, knowledge of cars He was one step ahead the entire time we were there with the selection of cars, paperwork, and phone calls. He has lots of energy, knowledge of cars, and cared enough to share his honest, personal opinion. He also had me driving out of the lot, in my new car inside of 2.5 hours. This is the most positive car buying experience I have ever had with any dealership or sales person. I plan on telling all my friends, family, and acquaintances about my great experience. My daughter and I think John Spreine and everyone else who had a hand in getting us into a reliable and affordable car. More