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Tempe Honda

Tempe, AZ

4.9
1,266 Reviews

8030 South AutoPlex Loop

Tempe, AZ

85284

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Showing 1,266 reviews

November 17, 2020

I was able to schedule a service visit for a repair on our Honda Accord the next day. I wasn’t surprised when the part had to be ordered. I was pleasantly surprised when I was told the part could be ther More

by jstrange11
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed Rasmussen
November 17, 2020

David hudson made my experience quick and painless once i made it to the dealership , sean weaver was also great accommodated me getting a new windshield through warranty and had the appointment scheduled wi More

by Ashley.gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hudson, Sean Weaver
Nov 18, 2020 -

Tempe Honda responded

David, thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of David and Sean. We value your business and we are always here to help!

November 17, 2020

Average service. Used to be better. The staff did not know what I was supposed to be getting serviced even though appointment was made online. People were not overly friendly. Felt unsure if everything w More

by Dkkim23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 18, 2020 -

Tempe Honda responded

Hi, ​ Thank you for reaching out to us. I am concerned to hear that your experience with our service team gave you the impression that we do not highly value you as our customer. Please reach out to me at shackelton@penskeautomotive.com when you have a moment so that I may assist you in any way I can. I appreciate your time. ​Best, Shane Hackelton Fixed Operations Director Tempe Honda shackelton@penskeautomotive.com

November 15, 2020

100/100 JEF RASMUSSEN broke my scale on his excellent customer service. He knows how to talk to customers & I feel that’s how your able to accumulate more sells and make customers come back. Whenever I g More

by Ashtonwhiten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEF RASMUSSEN
Nov 15, 2020 -

Tempe Honda responded

Thank you for the wonderful review, Ashton! We are so glad to learn that Jef's exemplary service made such a positive impression on you and we can't wait to share your kind words with him. Please come back at any time.

November 14, 2020

The Senior Salesman Efrain was awesome and professional. He had Great Customer Service which is really hard to find these days. He was positive, very helpful and very friendly. He never pressured me on anyt More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Canizales
Nov 15, 2020 -

Tempe Honda responded

Thank you, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2020

Tempe Honda has always met my expectations, both in the sales and service department. I always know that I’m taken care of and my car gets the best service More

by A.Elshaigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 14, 2020 -

Tempe Honda responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2020

Service was ok, but I didn't find out until after I read report that they found a weak battery. They should have told me. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hudson
Nov 13, 2020 -

Tempe Honda responded

Brian, I regret to learn that you did not receive the level of care you expected and would like the opportunity to discuss your concerns regarding your recent service experience. Can you please provide me with your full name and VIN number at andrew.evans@penskeautomotive.com? I look forward to hearing from you. Best, Andrew Evans Service Manager Tempe Honda andrew.evans@penskeautomotive.com

November 13, 2020

Sales Consultant Peter Metrahi and Sales Manager Matt Heinrich, with the greatest courtesy, helped me through the process of buying a new car, something I had not done in 14 years. Peter's product knowle More

by johnczar70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Metrahi, Matt Heinrich
Nov 14, 2020 -

Tempe Honda responded

Thank you for the great review! We are happy to learn that Peter and Matt provided knowledgeable and pressure-free service. We will be sure to share your kind words with them. Congratulations on your purchase; we look forward to working with you again.

November 13, 2020

Great service. Timely completion. Reasonable recommendations for future work. Discounted price. Friendly and knowledgeable. Highly recommend Tempe Honda. Very close to my house. They have a More

by Dmmlifecoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Aldrich
Nov 13, 2020 -

Tempe Honda responded

Hello, thanks for the kind words! We're happy to hear your experience with us was positive. We appreciate your business and welcome you back anytime.

November 13, 2020

My family has been very happy with the service we have received over the last 10 years this week was no exception! Tempe Honda Exemplifies excellent and professional work and customer services More

by bdeweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hudson
Nov 13, 2020 -

Tempe Honda responded

Hi there, we appreciate your kind words! We're glad to hear your experience was excellent. If there is anything else we can assist you with, please let us know.

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