799 Reviews of Temecula Valley Toyota - Service Center
Excellent Customer Service Greg Curtis went above and beyond to make sure the brakes were fixed. I've never seen such great customer service before. He provided me with a loane Greg Curtis went above and beyond to make sure the brakes were fixed. I've never seen such great customer service before. He provided me with a loaner and he took his time with repairing our brand new car. I'm very satisfied with the customer service at this dealership, it's incredible. More
Outstanding Mr. Stewart is outstanding. His customer service skill is excellent he explain everything what needs to be done on my car that it helps me my decisio Mr. Stewart is outstanding. His customer service skill is excellent he explain everything what needs to be done on my car that it helps me my decision on what I need to get done on my SUV. He helps me priorities the service that I it needs to my and he gives me pointers also what I need to be aware off. Very professional individual that customers will have the comfort and confidence to leave my SUV. More
GREAT Customer Care Your 2 year "free" Maintenance Plan for leasing or buying a Toyota is the BEST! Your service is the BEST! Your customer service is the BEST! We h Your 2 year "free" Maintenance Plan for leasing or buying a Toyota is the BEST! Your service is the BEST! Your customer service is the BEST! We have been with Toyota Temecula Valley for almost 5 years and you always take care of us with exceptional service, and it's been a joyful experience. Thank you! More
Friendly service Easy location, Friendly staff, work is done on time and reasonable pricing. Dealership needs to expand. Service drive is to small. 3 lanes is not enou Easy location, Friendly staff, work is done on time and reasonable pricing. Dealership needs to expand. Service drive is to small. 3 lanes is not enough. More
Fixed all my problems. Kept me informed and answered all my questions. Did as I asked and everything was fixed on my car. The only thing was the interior smelt like a mechan Kept me informed and answered all my questions. Did as I asked and everything was fixed on my car. The only thing was the interior smelt like a mechanic . A little air freshener would have been nice. More
Lube and checkup. All service was accomplished as requested and completed in the time quoted. The only complaint I have was that the car wasn't washed when returned (i All service was accomplished as requested and completed in the time quoted. The only complaint I have was that the car wasn't washed when returned (in the past my car was always washed after any service). More
Customer Service. Customer Service is always excellent when I come in to get my car serviced. When I bought my car, it came with a free oil change for the life of my c Customer Service is always excellent when I come in to get my car serviced. When I bought my car, it came with a free oil change for the life of my car. I would have to drive to Lavern, Ca. I drive to Temecula! More
Quick and Easy I had an appointment to get an oil change and Jessica was so friendly and had great customer service. She made an oil change painless. Definitely sche I had an appointment to get an oil change and Jessica was so friendly and had great customer service. She made an oil change painless. Definitely scheduling my next appointment with her. More
Positive from sales to Service My wife and I are leasing a 2015 RAV 4 Limited. We have had it serviced twice based on mileage. Our most recent visit was just like our first visit: My wife and I are leasing a 2015 RAV 4 Limited. We have had it serviced twice based on mileage. Our most recent visit was just like our first visit: Excellent. The online chat to set the appt. was a breeze. We were expected when we arrived. The service experience was perfect. Warren, our advisor told us what maintenance would be performed. No surprises. We left the vehicle, went to brunch, and received a call on my cell while we were in the restaurant that our car was ready. We were told our car would be ready no later than noon. I got the call a little after 11:30. We finished brunch, returned to the Service dept. where Warren processed the paperwork, reviewed the service with us, gave us an opportunity to ask questions, then had our car brought around for us. Start to finish, Warren took great care of us. In fact, everyone we dealt with from live chat appt. to saying goodbye was friendly, knowledgeable, and treated us with great respect. Thank you! More
Truck repair Our repair was handled under warranty. The repair to the strut had to be reworked because something was making noise. They quickly took it back in an Our repair was handled under warranty. The repair to the strut had to be reworked because something was making noise. They quickly took it back in and corrected it. They did not explain the original repair issue but they corrected the problem. More