822 Reviews of Temecula Valley Toyota - Service Center
I was able to get my car in and out quickly. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. More
Staff is efficient and went out of their way to ensure that all my questions were answered and provided a new fob key to replace one that I had lost. that all my questions were answered and provided a new fob key to replace one that I had lost. More
Drop off car Toyota #424 @0827am - 26631 Ynez Rd Temecula, CA 92591 - drove to service area at 830am + 1059am going to get something to eat. + 1200pm got a phone call about my vehicle Rd Temecula, CA 92591 - drove to service area at 830am + 1059am going to get something to eat. + 1200pm got a phone call about my vehicle status. + now 12:27 pm. Only wish there was a "queuing system" showing / illustrating your vehicle being in the type of service area it came in for that the customer could see. Oil change, tire rotation, wheel alignment, point inspection. " + 1250pm decided to head home, told desk attendee " short blondish hair / orange " that I was going to head home for a zoom call. She said she didn't need my information for me departing... + 10-9-24 got call at 0927am about my vehicle being ready for pickup + Alonna Herrera: payment clerk was amazing. More
Not such a good experience this time. Went for a tire repair since I have road hazard policy and was told it would take most of the day because they didn’t have a tire. Initially said I’d Went for a tire repair since I have road hazard policy and was told it would take most of the day because they didn’t have a tire. Initially said I’d need to pay $45/day but glad to find out road hazard covered it. Wasn’t expecting such an inconvenience. Also initially asked me if I wanted to do my maintenance check at the same time. Not thinking the tire would take long, I said no but not asked again when it was confirmed they’d have it for the day. Upon receipt the maintenance sticker was marked as if maintenance service had been done, but once I inquired,found it had not. Glad I asked. More
Making an appointment was super easy & convenient. The representatives were friendly too. Love this dealership. The representatives were friendly too. Love this dealership. More
Bought a 2024 Venza Limited from another dealer because Temecula Toyota could not get the one we wanted. Even though I purchased it elsewhere, they’ve been very helpful as far as service. “Toyota Dale“ was Temecula Toyota could not get the one we wanted. Even though I purchased it elsewhere, they’ve been very helpful as far as service. “Toyota Dale“ was one of the best and most helpful salesman I have ever encountered in my 76 years. Needless to say the new cars are very complex software wise. Dale spent an hour with us explaining it, showing us how to operate it properly with features we never knew existed. Can’t say enough good things about this guy, Dale. He even adjusted the settings in my iPhone so that it would work better with the Venza. Many thanks Dale! More
The advisors at the dealership are all so friendly and polite. They inform you of everything that's happening with your vehicle. polite. They inform you of everything that's happening with your vehicle. More
Fast service, clean facility and nice folks. They did test my windshield wiper spray and left my windshield dirty after I had just washed car. They did test my windshield wiper spray and left my windshield dirty after I had just washed car. More
Excellent service department and staff. Car ready when promised and no excuses. Loved app to track when vehicle was reafy. Car ready when promised and no excuses. Loved app to track when vehicle was reafy. More
I purchased my first Toyota here, and I am very satisfied, with both the sales person Aaron and the service person Elizabeth, they were excellent, the only thing what I didn't like very much was th satisfied, with both the sales person Aaron and the service person Elizabeth, they were excellent, the only thing what I didn't like very much was the waiting area when your car gets services, this was not what I expected from Toyota More