Temecula Valley Toyota - Service Center

Great Customer Service. I came a little early for my appointment and was seen right away! Very professional and polite! Vanessa was awesome in taking care of me and kept me I came a little early for my appointment and was seen right away! Very professional and polite! Vanessa was awesome in taking care of me and kept me informed on the progress. More

I worked with Ruben V. He was wonderful! He made my visit timely, and really went the extra mile, to take care of my vehicle’s problem. He is a great customer representativ He was wonderful! He made my visit timely, and really went the extra mile, to take care of my vehicle’s problem. He is a great customer representative. Thank you Toyota of Temecula. More

Very courtesy and helpful , not waiting too long , and finished the good job , very satisfied finished the good job , very satisfied More

Ruben v. Makes this the place to be. I love servicing my car here and the fresh popcorn in the waiting room. The amenities are fantastic as well as the speed Makes this the place to be. I love servicing my car here and the fresh popcorn in the waiting room. The amenities are fantastic as well as the speed of service. More

Ruben Vizcarra, in service, was amazing. He took care of my car, got everything done in a timely manner, and had great customer service. Highly recommend! He took care of my car, got everything done in a timely manner, and had great customer service. Highly recommend! More

I was able to get my car in and out quickly. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. More

Staff is efficient and went out of their way to ensure that all my questions were answered and provided a new fob key to replace one that I had lost. that all my questions were answered and provided a new fob key to replace one that I had lost. More

Drop off car Toyota #424 @0827am - 26631 Ynez Rd Temecula, CA 92591 - drove to service area at 830am + 1059am going to get something to eat. + 1200pm got a phone call about my vehicle Rd Temecula, CA 92591 - drove to service area at 830am + 1059am going to get something to eat. + 1200pm got a phone call about my vehicle status. + now 12:27 pm. Only wish there was a "queuing system" showing / illustrating your vehicle being in the type of service area it came in for that the customer could see. Oil change, tire rotation, wheel alignment, point inspection. " + 1250pm decided to head home, told desk attendee " short blondish hair / orange " that I was going to head home for a zoom call. She said she didn't need my information for me departing... + 10-9-24 got call at 0927am about my vehicle being ready for pickup + Alonna Herrera: payment clerk was amazing. More

Not such a good experience this time. Went for a tire repair since I have road hazard policy and was told it would take most of the day because they didn’t have a tire. Initially said I’d Went for a tire repair since I have road hazard policy and was told it would take most of the day because they didn’t have a tire. Initially said I’d need to pay $45/day but glad to find out road hazard covered it. Wasn’t expecting such an inconvenience. Also initially asked me if I wanted to do my maintenance check at the same time. Not thinking the tire would take long, I said no but not asked again when it was confirmed they’d have it for the day. Upon receipt the maintenance sticker was marked as if maintenance service had been done, but once I inquired,found it had not. Glad I asked. More

Making an appointment was super easy & convenient. The representatives were friendly too. Love this dealership. The representatives were friendly too. Love this dealership. More