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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
504 Reviews

504 Reviews of Temecula Valley Lexus - Service Center

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May 23, 2025

My visit and overall experience thanks to everyone but mainly my point of contact Rick Engebritson just unheard of extraordinary just amazing 10-Star service by Rick, his follow up and so incredibly pro More

by ajotech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
May 27, 2025 -

Temecula Valley Lexus responded

We're pleased to hear about your amazing experience with Rick. Our team strives to provide top-notch service, and it’s great to know we hit the mark. We look forward to assisting you with your next Lexus purchase and servicing needs! Regards, Tom Rudnai President

May 22, 2025

Close to my house and Adam does a good job of advising to make sure the car gets the right maintenance More

by MATTHOUAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 23, 2025 -

Temecula Valley Lexus responded

It's a pleasure to see that Adam provided you with an amazing service visit! We hope to see you again! Regards, Tom Rudnai President

May 09, 2025

Leilani and the staff were amazing. Very professional and attentive. Thank you for the great service provided. Staff was knowledgeable and informative on required services of my vehi More

by Garcia3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani
May 12, 2025 -

Temecula Valley Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that Leilani and the team made your experience so positive. We appreciate your kind words and will continue to strive for excellence in service. Your support means a lot to us! Regards, Tom Rudnai President

May 07, 2025

Thank you for serving my vehicle. The servicing agent was professional and did what was expected servicing my vehicle More

by jcbj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
May 08, 2025 -

Temecula Valley Lexus responded

Thanks for the awesome feedback! We're thrilled to hear that our servicing agent met your expectations and provided professional service. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Regards, Tom Rudnai President

May 07, 2025

The service is above and beyond, Matt Villaponde is an excellent service writter. I HIGHLY recommend Matt Villaponde & Pete Coorey. The dealership is one of a kind, in fact I took my friend there More

by Janene Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villaponde, Pete Coorey
May 08, 2025 -

Temecula Valley Lexus responded

Janene, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Matt, Pete, and Dakota. It's wonderful that you’re sharing the love for Lexus and helping your friend find her perfect car. We appreciate your recommendation and look forward to serving you again! Regards, Tom Rudnai President

May 06, 2025

Excellent customer service! Adam is the greatest! Will always give my best recommendations! Thank you so much! More

by Viktoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 07, 2025 -

Temecula Valley Lexus responded

Thank you, Viktoria! We're thrilled to hear about your positive experience with Adam. Our team strives to deliver top-notch service, and your recommendations mean the world to us. We appreciate your support and look forward to serving you again! Regards, Tom Rudnai President

May 06, 2025

Mr. Rick E. was most helpful, knowlegeable and professional. He helped me achieved what I needed help with. More

by christopher.nguyen34
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK ENBEGRTITSON
May 07, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear Rick ensured your vehicle got the help it needed, Christopher. Thank you for choosing us, don't hesitate to reach out if there's anything else we can assist with! Regards, Tom Rudnai President

May 06, 2025

People were friendly but very slow, wasn't ready when promised even though I had an appointment I waited 15 minutes before I was able to get check in because of the people in front of me, then waited 1 h More

by sldrocktoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian?
May 09, 2025 -

Temecula Valley Lexus responded

We take your concerns seriously but we can't locate you in our system without your full name. Please reach out to me directly so I can look into this further and ensure we address any issues you experienced. Regards, Kim Carrasco Guest Relations Manager KCarrasco@tvlexus.com

May 02, 2025

Very fast service and thorough explanations of service done. Complimentary car wash is always a plus! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Engebritson
May 04, 2025 -

Temecula Valley Lexus responded

Jeff, We're thrilled to hear you enjoyed our speedy service and thorough explanations. We're glad you liked the complimentary car wash too! Hope to see you again! Regards, Tom Rudnai President

April 23, 2025

It is a fantastic dealership. The staff is friendly, courteous and caring. The dealership is very clean including the service bays. More

by sgtbigfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villapando is my service representative and several ladies in the service department but I don’t know their names.
Apr 24, 2025 -

Temecula Valley Lexus responded

It's so nice to see that you had an amazing service visit here with us! We hope to see you back here again! Regards, Tom Rudnai President