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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
490 Reviews

490 Reviews of Temecula Valley Lexus - Service Center

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May 07, 2025

The service is above and beyond, Matt Villaponde is an excellent service writter. I HIGHLY recommend Matt Villaponde & Pete Coorey. The dealership is one of a kind, in fact I took my friend there More

by Janene Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villaponde, Pete Coorey
May 08, 2025 -

Temecula Valley Lexus responded

Janene, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Matt, Pete, and Dakota. It's wonderful that you’re sharing the love for Lexus and helping your friend find her perfect car. We appreciate your recommendation and look forward to serving you again! Regards, Tom Rudnai President

May 06, 2025

Excellent customer service! Adam is the greatest! Will always give my best recommendations! Thank you so much! More

by Viktoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 07, 2025 -

Temecula Valley Lexus responded

Thank you, Viktoria! We're thrilled to hear about your positive experience with Adam. Our team strives to deliver top-notch service, and your recommendations mean the world to us. We appreciate your support and look forward to serving you again! Regards, Tom Rudnai President

May 06, 2025

Mr. Rick E. was most helpful, knowlegeable and professional. He helped me achieved what I needed help with. More

by christopher.nguyen34
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK ENBEGRTITSON
May 07, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear Rick ensured your vehicle got the help it needed, Christopher. Thank you for choosing us, don't hesitate to reach out if there's anything else we can assist with! Regards, Tom Rudnai President

May 06, 2025

People were friendly but very slow, wasn't ready when promised even though I had an appointment I waited 15 minutes before I was able to get check in because of the people in front of me, then waited 1 h More

by sldrocktoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian?
May 09, 2025 -

Temecula Valley Lexus responded

We take your concerns seriously but we can't locate you in our system without your full name. Please reach out to me directly so I can look into this further and ensure we address any issues you experienced. Regards, Kim Carrasco Guest Relations Manager KCarrasco@tvlexus.com

May 02, 2025

Very fast service and thorough explanations of service done. Complimentary car wash is always a plus! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Engebritson
May 04, 2025 -

Temecula Valley Lexus responded

Jeff, We're thrilled to hear you enjoyed our speedy service and thorough explanations. We're glad you liked the complimentary car wash too! Hope to see you again! Regards, Tom Rudnai President

April 23, 2025

It is a fantastic dealership. The staff is friendly, courteous and caring. The dealership is very clean including the service bays. More

by sgtbigfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villapando is my service representative and several ladies in the service department but I don’t know their names.
Apr 24, 2025 -

Temecula Valley Lexus responded

It's so nice to see that you had an amazing service visit here with us! We hope to see you back here again! Regards, Tom Rudnai President

April 18, 2025

Friendly and professional staff. The facility is well organized and immaculately kept. My vehicle was serviced and returned to me promptly as promised. More

by Temeculan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Apr 21, 2025 -

Temecula Valley Lexus responded

It pleases us to see that you were impressed with our facility and service! Hope to see you again! Regards, Tom Rudnai President

April 15, 2025

Awesome service and overall great experience. Fast and very efficient. Emily did great in communicating and providing great service More

by Briseida.guzman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 16, 2025 -

Temecula Valley Lexus responded

It's a pleasure to see that you had an overall positive service experience here with Emily! We hope to hear from you again! Regards, Tom Rudnai President

April 13, 2025

Service department is awesome. I look forward to visiting them and having my vehicle service. Great customer service and attention to detail. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Pete
Apr 14, 2025 -

Temecula Valley Lexus responded

Dave, It's wonderful to see that you had an amazing service visit! We look forward to working with you again! Regards, Tom Rudnai President

April 12, 2025

Went above and beyond to achieve my satisfaction and to keep my Lexus running like a Lexus! More

by A_gaunt87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ty and Matt
Apr 13, 2025 -

Temecula Valley Lexus responded

Our team is dedicated to ensuring your Lexus performs at its best. Thank you for your kind words and we can't wait to see you again! Regards, Tom Rudnai President

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