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Temecula Valley Buick GMC

Temecula, CA

2.5
142 Reviews

27420 Ynez Road

Temecula, CA

92591

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Showing 142 reviews

March 05, 2018

Excellent service I had Gabriel "like the angel" help me out today and he did an excellent job and made the process easy and it was a great experience. More

by Yoyoyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Unruh, Theresa Chandler, Joshua Raya, Gabriel Ybarra
Mar 05, 2018 -

Temecula Valley Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Gabriel and our team, and we look forward to working with you again down the road. Regards, The Paradise Buick GMC Team.

February 28, 2018

EXCELLENT Gabriel always takes care of me no matter what that’s why I will come back!!! He should be a manager of paradise Buick gmc More

by Monicalavato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Ybarra
Mar 01, 2018 -

Temecula Valley Buick GMC responded

Monica, we are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon! Regards, The Paradise Buick GMC Team.

February 17, 2018

2017 Buick Regal My sales Representative, Dan Petersen, was friendly, helpful, knowledgeable and hassel free. This is my second car to purchase since August 2016 and More

by METCALF,W2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Petersen
Feb 18, 2018 -

Temecula Valley Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Paradise Buick GMC Team.

February 07, 2018

Well pleased again! Second vehicle bought at Paradise Buick/GMC. Well pleased and would recommend visiting this dealership when in the market for a vehicle. Have alway More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Peterson sales, Cody Santana service
Feb 07, 2018 -

Temecula Valley Buick GMC responded

We sincerely thank you for going out of your way to write this review about our dealership. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car! If you have any further needs, please come back to see us. Regards, The Paradise Buick GMC Team.

February 02, 2018

Francisco Pugeda My niece and I had gone to another dealership to get her a car. Rude, nasty. We left. Stopped at Paradise gmc. Francisco Pugeda our sales person was More

by Patricia Gezewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Pugeda
Feb 05, 2018 -

Temecula Valley Buick GMC responded

Patricia, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Paradise Buick GMC Team

December 22, 2017

Good but not as good! Not as friendly as in the past, almost callous attitude. Also did not receive a call letting me know my vehicle was done. Drove by dealership and saw More

by Jjg14347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick is normally who I deal with. Not this time.
Feb 07, 2018 -

Temecula Valley Buick GMC responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. We would like the opportunity to talk to you more about the events that transpired. Please contact us at your earliest convenience. Regards, The Paradise Buick GMC Team.

December 18, 2017

Nothing but the BEST! Everyone at the dealership from the general manager to the finance guy made the entire experience fun and painless. My sales consultant Chad knew what More

by RescueNinja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Norton
Feb 19, 2018 -

Temecula Valley Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Chad treated you with the respect you deserve. Congratulations on your new car! If there is anything else that we can do for you please don’t hesitate to reach out. Regards, Todd Tracy – General Manager, 855-902-2299

December 09, 2017

Good Day at Paradise! Dealing with Gabriel was a pleasurable experience. He is very personable and answered all our questions. I would recommend him to anyone. This is ou More

by buicklover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Ybarra
Feb 19, 2018 -

Temecula Valley Buick GMC responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to our dealership and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. Regards, The Paradise Buick GMC Team.

December 04, 2017

Great dealership! Non haggle easy transaction! I traded in a car and bought a new one in less than a hour! Everyone was friendly. Tommy did exactly what he said he woul More

by llanc64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ernandes, Chad Norton
Feb 19, 2018 -

Temecula Valley Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we're glad that this was the case with you! Please let us know if we can help you with anything else, thanks! The Paradise Buick GMC Team.

December 02, 2017

Great experience with Ethan! We had the pleasure of working with Ethan when looking for our new vehicle. He was the consummate professional - he answered all of our questions, was More

by Thielenzang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hume, Ethan Witte
Feb 19, 2018 -

Temecula Valley Buick GMC responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new car, and we look forward to doing business with you again in the future. Regards, The Paradise Buick GMC Team.

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