Temecula Nissan

I want to give Alex at Service department a 10 stars for his hard work And great customer service his hard work And great customer service More

OMAR the best salesman I have ever dealt with in buying any cars, professional, forward and he will finish the deal for you. Omar not just the best in this business but a great guy, so much respect man, so any cars, professional, forward and he will finish the deal for you. Omar not just the best in this business but a great guy, so much respect man, so much respect and I left this dealer with a great experience and I gained a friend. If you want to buy a car, ask for Omar, amazing, amazing and amazing. Omar thank you for everything man. I appreciate you More

Fraud warning, They charged for a providing service on a front differential. Went to another dealer because of leaking fluid and found out did not have front differential and fluids were not changed. When front differential. Went to another dealer because of leaking fluid and found out did not have front differential and fluids were not changed. When called to let Asst Service Manager know that it was not done he became extremely defensive and called other dealer idiots even after i sent pictures showing no tool marks on fill and drain plugs. If you are victim of fraud from this service department report it at https://www.bar.ca.gov/complaint More

The service dept closed early and kept my car hostage the entire weekend for an oil change. I dropped off my car early Saturday morning and was told I would receive a call when my oil change was complete entire weekend for an oil change. I dropped off my car early Saturday morning and was told I would receive a call when my oil change was completed and an Uber would be arranged to pick me up. When I didn’t get a call by 4:30 I started calling the dealership, but only got a recording saying my car would be taken in an order which it was received. When that didn’t happen, a neighbor took me to the dealership at 5:30 to realize that the service department had closed and there was no way to get my car until Monday. When I called Monday, the assistant manager stated he was busy with customers and could not or would not take my call. I asked if he was aware of the situation and I was told yes he knew what happened and they would send an Uber to pick me up . Not having a vehicle for the weekend made me miss an MRI appointment and I was unable to get my grandson to school on Monday. This Isn’t the first time I’ve had less than stellar service at this dealership specifically with the assistant manager, Alex. I thought you go to managers or assistant managers when there’s a problem, but this dealership allows leadership to avoid customers who were wrong. More