Tejas Toyota

Best Car Repair Experience Ever Call the schedule appt that fits my schedule. Took car in for repair and in no time at all it was done. No problems Great customer Serv....LOVE IT! Call the schedule appt that fits my schedule. Took car in for repair and in no time at all it was done. No problems Great customer Serv....LOVE IT! More

Scheduled maintenance Great experience. Employees very polite and helpful from directions on where to go to the length of visit to checkout. This was my first visit as I ha Great experience. Employees very polite and helpful from directions on where to go to the length of visit to checkout. This was my first visit as I have recently moved to kingwood. More

Pleasant experience Nice, informed courteous staff. Thorough search of service history and recalls- explanation of found items with expedited turn around Coffee was goo Nice, informed courteous staff. Thorough search of service history and recalls- explanation of found items with expedited turn around Coffee was good and free donuts of all varieties as well for those of us rushing in the morning. More

Tried every way they could not to honor warranty When I paid for my car they said thank you I said where is my car. They said out in the parking lot across the driveway. I asked them to bring it up t When I paid for my car they said thank you I said where is my car. They said out in the parking lot across the driveway. I asked them to bring it up to the door waited no one came so I walked out to get it. I am 75 years old and was a very hot day. You would think that they would have car pulled up when I paid. Very unprofessional. When I walked in both times no one acknowledged that I was there very poor customer service. I have always thought common courtesy. More

Great Service Exceeded my expectations today. I scheduled an appointment on Saturday for today at 7:00 am. Needless to say I called at 7:19 am to see if I can Exceeded my expectations today. I scheduled an appointment on Saturday for today at 7:00 am. Needless to say I called at 7:19 am to see if I can come for 8:00am. When I arrived I was greeted by name and they said it shouldn’t be long. My service technician came in told me what services they recommended and I agreed. I was on my way by 9am. The coffee was good but not as good as the customer service. I have been to many dealerships but It is no comparison to Tejas Toyota. Great Job Guys More

Customer Friendly Service Department Each time I have had dealings with the service department , I have appreciated the treatment received from telephone scheduling until check-out is com Each time I have had dealings with the service department , I have appreciated the treatment received from telephone scheduling until check-out is complete. Chris, I believe was the name of the agent who checked the car in. He was helpful as well as patient....totally courteous and indicated that he wanted the best for the customer. The waiting area is comfortable which makes time go more quickly. More

Repairs to Toyota Highlander My repairs were complete except for one of them. I had asked for the Bluetooth Audio to be checked as I have been unable to pair my phone to the Bluet My repairs were complete except for one of them. I had asked for the Bluetooth Audio to be checked as I have been unable to pair my phone to the Bluetooth thru my Highlander. Also, when I picked up my vehicle the clock time was incorrect and not set to the correct time after the repairs. Other than these two issues everything was fine. More

General Maintenance on vehicle and new running board. Tejas Toyota has always been a great place to take my vehicle. The personnel are always very friendly and helpful and inform you on what needs to be Tejas Toyota has always been a great place to take my vehicle. The personnel are always very friendly and helpful and inform you on what needs to be done on your vehicle, but you aren't pressured to make the decisions all at that time. More

Very helpful and great to work with The service was great and Kim really took the time to let me know what all needed to be done to my truck and how they do it. She did an excellent job The service was great and Kim really took the time to let me know what all needed to be done to my truck and how they do it. She did an excellent job with my truck thanks to everyone who had any thing to do with my visit to Tejas Toyota and I will recommend them to everyone I can More

Routine service on Tundra I took my truck in for routine maintenance early on a Wednesday. Kim was there to check the truck in just after I parked. She was very professional an I took my truck in for routine maintenance early on a Wednesday. Kim was there to check the truck in just after I parked. She was very professional and also friendly and made me feel welcome. Kim explained the work that was done as well as options on recommended additional service. The work was completed quickly and I would recommend this dealership for service. More