
Ted Russell Nissan
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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Showing 187 reviews
Gerald and Leah Anderson have treated my wife and I with great respect and friendliness. Though busy, they are always willing to answer any question that we have and have gone out of there way to make us ha great respect and friendliness. Though busy, they are always willing to answer any question that we have and have gone out of there way to make us happy with our purchases. More
I was very impressed with the staff at this dealership. They were all friendly, helpful and knowledgable of the vehicles they were selling. No one was "pushy" nor was I treated as though I was just a numbe They were all friendly, helpful and knowledgable of the vehicles they were selling. No one was "pushy" nor was I treated as though I was just a number. Not only did they provide me with a great deal, I got the car of my dreams. If you are considering purchasing a new vechicle, I highly recommend you take your business to this dealership. More
Sales were very friendly and helpful. They showed me all the cars on the lot. Problem was I couldn't make my decision which one to purchase. I started off with a hail damaged Altima, then a new Altima, a the cars on the lot. Problem was I couldn't make my decision which one to purchase. I started off with a hail damaged Altima, then a new Altima, a new Juke and finally a new Maxima. They helped me find the car I really wanted which was the Maxima. I went there to purchase a Altima but left with a Maxima, for this I am so pleased with the purchase because this is what I really wanted - cause they showed me everything and took their time with me on deciding. I also believe they gave me a great deal, not only on the car I traded in but also on the Maxima. Customer service was great. As soon as I got out of the car there were sales there to welcome me, each time I came. This says something about the dealership and I spend my money on services and staff like this. More
I have bought 4 Nissan's here since 2006 when I purchased a Titan and now I have 2 new vehicles a Maxima and Altima. They have always gone out of there way to provide me with the best service and pricing I c a Titan and now I have 2 new vehicles a Maxima and Altima. They have always gone out of there way to provide me with the best service and pricing I can get. I recommended a friend of mine to check them out and he felt the same way and bought a new Maxima. Everyone here at Ted Russell is like family to me and I won't go anywhere else to purchase a vehicle. More
I purchased a new Maxima and this is my 3rd new car that I have purchased from Ted Russell Nissan. I have always felt like Travis Owens is more willing to deal with me than anyone at the other Nissan dealer I have purchased from Ted Russell Nissan. I have always felt like Travis Owens is more willing to deal with me than anyone at the other Nissan dealerships. His professionalism and integrity has kept me going back to Ted Russell even after he became manager. Thx More
I recommend this dealship to buy a car! The staff is a wonderful hard working staff that will make sure you get a car in no time..Please go buy cars here!! wonderful hard working staff that will make sure you get a car in no time..Please go buy cars here!! More
I have peeling paint on the roof of my 2008, 22k mile Nissan Pathfinder. Despite the counsel of other dealerships who confirm the defect, Neal and his staff will not even submit this situation for review Nissan Pathfinder. Despite the counsel of other dealerships who confirm the defect, Neal and his staff will not even submit this situation for review...despite promising to do so for over 3 weeks. When I asked what he thought would cause this...he said carwash or I've run a box cutter along the roof. When I told him how absurd this is, he hung up on me. I called back and he hung up on me again. These guys do not care and do not want to deal with any problems... Don't go there. More