Ted Russell Nissan

This dealership was a very friendly environment with no pressure like other dealerships I've encountered. Tommy Kinsler and Travis Owens was extremely helpful and knowledgeable of the products available. T pressure like other dealerships I've encountered. Tommy Kinsler and Travis Owens was extremely helpful and knowledgeable of the products available. They ensured I got the used car best for me by even going to another dealership to let me look at other used cars. I appreciate the willingness to please the customer. More

My overall experience was GREAT!!! I would remind anyone to buy A vehicle from Travis Owens! I love my Mazda 3! knock on wood but I have had not problems out of it, it has been a great car! to buy A vehicle from Travis Owens! I love my Mazda 3! knock on wood but I have had not problems out of it, it has been a great car! More

If you want to be treated well at a car dealership, buy a Nissan from Travis! He is very professional and knowledgeable. He was extremely helpful and patient while I made my decisions. It was truly a stress Nissan from Travis! He is very professional and knowledgeable. He was extremely helpful and patient while I made my decisions. It was truly a stress free and fast process and I was in and out with my new car in no time. I had the best experience in purchasing my car and will only make future purchases from Travis!!! I truly recommend talking with Travis before you go anywhere else! More

Taylor had only been with the dealership for five days when we visited. She worked hard to answer our questions, give us a test drive, and ultimately delivering an offer we could accept. Mr. Nolan in th when we visited. She worked hard to answer our questions, give us a test drive, and ultimately delivering an offer we could accept. Mr. Nolan in the Finance department was very knowledgable on warranties and was great to work with on the final sale. We we appreciated the time spent with Mr. (forgot name) who when through the delivery checklist and showed us how to use the new features of our vehicle. More

I had a wonderful experience buying my vehicle with Travis. He listened to what it was I needed and did everything possible to find me the right thing. I've never loved my vehicle more than I do my Nis Travis. He listened to what it was I needed and did everything possible to find me the right thing. I've never loved my vehicle more than I do my Nissan Juke, it's perfect for me! More

This is my first review. I normally don't care; however, my fiancé and I had such a great experience that I had to share. We worked with a guy named Travis. I came on to the lot with my fiancé. I h however, my fiancé and I had such a great experience that I had to share. We worked with a guy named Travis. I came on to the lot with my fiancé. I had no intentions to buy that day. We were gonna shop around, Ted Russell was the first and only place we stopped. I immediately liked the way Travis treated us. I felt like a person and not a number. I have only had my car 2 weeks, yet I've already got a card from Travis. I wish more people cared the way he does. Awesome customer service! More

We purchased a pre owned Altima from Travis in 2011. We traded both a car and a truck in at the time. Travis was very professional and hassle free. Our business manager Anita was amazing as well! I would h traded both a car and a truck in at the time. Travis was very professional and hassle free. Our business manager Anita was amazing as well! I would highly recommend both Travis and Anita when purchasing your next vehicle. More

I purchased a used car from Tommy Kinsler. Let me say, I shopped everywhere and just could not find the right ride for me. I ended up stopping by Ted Russell Nissan one day and Tommy was so much fun to deal shopped everywhere and just could not find the right ride for me. I ended up stopping by Ted Russell Nissan one day and Tommy was so much fun to deal with. He made the experience fun. His manager drove my trade-in and he put more in my vehicle than any of the other dealerships I had shopped at. Plus he actually came over to me and set down and told me a little history about Nissan and his experiences working for Ted Russell. I find it important when the manager of the dealership gets involved. The staff at Ted Russell Nissan really care about making a great deal for a customer and care about your service needs after selling you a vehicle. I would highly recommend if you live in Knoxville you must go to see Tommy to deal on a vehicle because he made the whole experience so much fun. More

I purchased and 2012 titan from ted Russell in november 2012. After price of fuel was on the rise, I decided to trade on a new 2013 pathfinder. Travis and tommy really work hard on the condition I was will 2012. After price of fuel was on the rise, I decided to trade on a new 2013 pathfinder. Travis and tommy really work hard on the condition I was willing do. VERY SATISFIED with the customer service and new pathfinder. If i purchase another vehicle I will look to Ted Russell Nissan! More

I am REALLY impressed with the level of customer service I received at Ted Russell Nissan! On 3/9/13, I purchased a metallic blue 2013 Nissan Sentra from Keith Seay. Within a minute of stepping out of my I received at Ted Russell Nissan! On 3/9/13, I purchased a metallic blue 2013 Nissan Sentra from Keith Seay. Within a minute of stepping out of my car, he was at my side asking how he could help me. I told him I was looking for a vehicle with good gas mileage and one that was more dependable. After asking a few questions, we took two test drives on two different vehicles. After realizing I really liked the metallic blue, he took me inside to start the whole process. He entered all my information in the computer and gave everything to Anita. While we were waiting (which wasn't too long), he asked a few more questions and just really made sure I was getting into the vehicle I wanted. When I sat down with Anita, I was impressed by how personable & professional she is. She made the most nerve-wracking part of the deal a very pleasant experience. I laughed and joked with her as I was signing my paperwork!! When we were done signing, I sat down with Daniel Lee. He went over every little detail of the car to make sure I knew how to operate it before I left the lot. When it came time for him to give me the keys, he asked what I thought....and all I could say is "I'm just.....WOW!!!!!" So, a HUGE thank you to Keith Seay for being SO thorough and helping me clean out my old car (THAT was a chore...and I really appreciated it!), another BIG thank you to Anita Humphreys for getting me through the worst part as quickly as possible, and a last BIG thank you to Daniel Lee for being patient with me and being so funny also!! You all made my first new car buying experience one to remember :) More