
Ted Russell Nissan
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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Showing 187 reviews
Great sales/customer service. Worked well with me to find the car I really liked and added some additions free of charge that were important to me. find the car I really liked and added some additions free of charge that were important to me. More
We were greeted upon arrival on the lot by the salesmen. (It was a sunny day) The salesman met our needs and was very cooperative--pulling the two vehichles we test drove from the showroom. The purchasing (It was a sunny day) The salesman met our needs and was very cooperative--pulling the two vehichles we test drove from the showroom. The purchasing process was smooth and the hagle process was to my delight. We look forward to future purchases with Ted Russell Nissan--Thanks so much for making this purchasing experience a pleasant one. More
Awesome customer service, friendly very helpful. No pressure, great prices. Travis was able tomanswer all my questions. He was extremely professional. I would recommend this dealership in the future. pressure, great prices. Travis was able tomanswer all my questions. He was extremely professional. I would recommend this dealership in the future. More
I was looking for a specific model & color in my price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. More
My salesman Mehmet Ecirli was fabulous in helping me to obtain the exact Nissan Juke that I wanted: the color, the options, and more. During the buying process, he was always available to answer my calls, obtain the exact Nissan Juke that I wanted: the color, the options, and more. During the buying process, he was always available to answer my calls, both promptly and courteously. Even after I purchased the vehicle, he has kept in touch with me when I have any questions. I couldn't be happier with my purchase and the service after the sale. More
Tracy went above and beyond in attempting to resolve my issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. More
I brought my 2004 Altima into the service department at Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating re Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating repair costs. While waiting on the repair estimate, I began talking with Mehmet about possibly buying another vehicle. Mehmet was very patient and helpful and talked me through various options. I decided to purchase a new 2013 Altima. Anita then helped me through the financing process and was again very straight forward and gave me an honest break down of my options. After completing the paperwork Tracy took me out to my new vehicle and went through the operating features. Throughout the usually stressful process of buying a new car, the Ted Russell team did their best to make me feel relaxed, non-pressured, and truly seemed anxious to help me make the best decisions. This was the first vehicle I purchased from the Ted Russell family of dealerships, but it certainly won't be the last. Congratulations to Mr. Russell for putting together such an excellent all-around team. More
Mehmet was wonderful!!! This was my best experience ever purchasing a vehicle! I will definitely go back and purchase my next vehicle here. Everyone was so friendly and polite. Awesome experience! purchasing a vehicle! I will definitely go back and purchase my next vehicle here. Everyone was so friendly and polite. Awesome experience! More
Travis and RJ were great helping me get a deal on a great ore owned car. This is our third car bought from here and we will continue to buy from them. Thanks for all the help. ore owned car. This is our third car bought from here and we will continue to buy from them. Thanks for all the help. More