Ted Russell Nissan

Ted Russell Nissan was great to work with. They did everything they could to not only give me the best deal possible, but get me exactly what I wanted. I fear I may have been a little difficult for the everything they could to not only give me the best deal possible, but get me exactly what I wanted. I fear I may have been a little difficult for them, but they did a great job and I would recommend them to my friends and family. More

Awesome experience from the start! Allan was the first person I met. I almost ran him over trying to get in the parking lot! I told him i wanted an Xterra and he immediately told me about all the great de person I met. I almost ran him over trying to get in the parking lot! I told him i wanted an Xterra and he immediately told me about all the great deals available. He showed me two vehicles in the show room. When we took a test drive he was very excited about the Xterra and told me about the vehicle, its reliability, and all of the safety features that Nissan has as standard features. I was so impressed that Nissan cares so much about customer safety! He never pressured me. In fact, he made a point explain that he wanted this to be a stress free experience. He added that at any point I felt overwhelmed or apprehensive that I could take a break even if it meant thinking this over until a later date. That really impressed me and I knew then and there i was going to buy a vehicle from him. I respected his honest and I felt he cared about me as a customer. I believed he wasn't just trying to "strong arm me" into buying a car. Anita was excellent in advising me about my best options for financing my Xterra. She explained everything thoroughly and even gave me some great advice in general. She is very personable and made me feel like I was talking to a friend. Daniel was very knowledgeable about my Xterra and all of its features. I bought the super deluxe version and he made sure I knew how to operate everything. Daniel was also extremely friendly and always upbeat when explaining the Xterra's nuances. Lastly, Mr. Powers gave me some of his own spiced cider and helped me make it in the brewing machine. He didn't need to even acknowledge me really because I wasn't his customer. He had nothing to gain by being accommodating to me, but he extended himself. I was not only appreciative, but impressed. My expectations were exceeded during this experience from beginning to end. I will never shop anywhere else! Consider me a customer for life! I'm sure it goes without saying, but i will recommend your company to everyone I meet. More

This place has been beyond helpful, my second purchase of a brand new Nissan and I wouldn't go anywhere else. This place is just amazing! a brand new Nissan and I wouldn't go anywhere else. This place is just amazing! More

They were all very nice. I have bought new cars several times and it has always been a struggle. It went very smoothly this time and I will check there first the next time I need to buy a car.. times and it has always been a struggle. It went very smoothly this time and I will check there first the next time I need to buy a car.. More

RJ was great to work, very helpful and quick to respond to questions. When the deal was being signed, the Juke I picked out was being picked up at another dealership and they found out at the last minute to questions. When the deal was being signed, the Juke I picked out was being picked up at another dealership and they found out at the last minute that it had more options than I wanted. By working the numbers and interest rate, Anita absolutely sealed the deal for me and went the extra mile to make sure I was happy. Kudos to her saving the day! Good people at Ted Russell Nissan. More

The sales team, business manager and customer care were all very nice to deal with. The price and no hassle sales made the experience enjoyable. all very nice to deal with. The price and no hassle sales made the experience enjoyable. More

Our experience at Ted Russell Nissan was very pleasurable. Mehmet was very easy to work with he was never pushy and gave us time to think things over. He wanted us to buy a vehicle and he did eve pleasurable. Mehmet was very easy to work with he was never pushy and gave us time to think things over. He wanted us to buy a vehicle and he did everything he could to get us the best possible deal. Gary and Daniel were also exceptional each took their time and guided us through the process step by step. We will absolutely use Ted Russel again and will recommend them to our friends. More

We just purchased a new frontier from Ted Russell Nissan and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. More

The staff were remarkably customer oriented. There were specifics to my situation that were out of the ordinary...new to the area, no residence yet in Knoxville, whether the care could be licensed in Tenne specifics to my situation that were out of the ordinary...new to the area, no residence yet in Knoxville, whether the care could be licensed in Tennessee or in my former "home" state...all of this was handled professionally and without a "blip." More

I bought my first new truck here 7 years ago and was bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer hel bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer help and we assured him we were just looking. He wasnt pushy or overbearing and was very knowledgeable of the vehicle. It was very intriguing but I really didnt want a new SUV. Aunstin was very helpful and didnt try and force us, just gave us a card and thanked us for coming. The next day we showed up to purchase the SUV even tho Aunstin was busy he introduced us to Mr. Emmanuel Fredderick, who also was very knowledgeable of the Xterra. He listened to what we had to say and really cared about what we wanted. Emmanuel and Aunstin worked very well together in trying to make sure we were comfortable while we waited. The teamwork was very impressive. I am very pleased with the work and dedication both guys had in helping me purchase my new Xterra. I would recommend anyone who was interested in a new vehicle to go visit Ted Russell Nissan and ask for Austin or Emmanuel. Sincerely Tracy Stafford. More