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Ted Russell Ford Kingston Pike

Knoxville, TN

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457 Reviews

8551 Kingston Pike

Knoxville, TN

37919

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Showing 457 reviews

March 17, 2013

My Name is David J. Graves, I purcused 3 vehicles in 2012 and brought my brother in law to Johnny McCoy. Johnny sold him a 2012 Ford F-150 Platinum. I purchased a 2012 Ford F-150 Lariat, 2010 FordF-150 XLT, More

by djg1059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny McCoy
March 15, 2013

Filled out a 30 second credit app, after being turned down else where and Andy worked hard and told me the finance guy named Lincoln wouldn't give up until I was leaving in my new car. Thank you two so m More

by tvman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would recommend Andy and Lincoln to anyone. Especially if you every had some dealer get your hopes up, I knew when I headed down it was approved 100 percent and payment. Thanks to them they will work hard for you, Andy Phillips, Lincoln Sills
March 14, 2013

I recently purchased a new Super Duty truck from Don Armstrong for my business. Don took a great amount of time going over all the different aspects of the truck so I could understand how everything wor More

by wpauls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 14, 2013

This was the Absolute BEST experience we've EVER had. They were very professional and courteous! Lincoln and Brad are true assets to your company and we WILL be recommend others to the dealership becaus More

by ajpatty
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lincoln Sills
March 13, 2013

Johnny Mccoy was a tremendous help. Great personal attention! I appreciated all he did to make our experience pleasant. He is a great representative of the dealership. More

by scottpauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny McCoy
March 12, 2013

My experience at Ted Russell Ford was excellent. I walked in with a pretty vague idea of what I wanted; a 4 door truck. Chuck was very helpful and monitored incoming inventory for trucks that fit my More

by DJQ37931
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Renfroe
March 06, 2013

Tom was instrumental in helping us to locate the year, make and color vehicle my husband and I were looking for. He was patient with our question and went out of his way to make sure the experience was p More

by cdobbins6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Weiss
March 04, 2013

This is the second car from this dealership that I have purchased. Both times I worked with Tom to find a great used car. He helped us get a great price on the car without excessive haggling. Wish we could More

by cerissag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Weiss
March 03, 2013

This is the second car from this dealership I have purchased. Both times I worked with Tom and Garrett to get the deal done. They will work with you and make the process painless. If recommend you More

by austin0214
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fowler, Tom Weiss
March 02, 2013

This was the best buying experience I have ever had. Johnny McCoy took care of every need we had in the new F-250 truck we wanted and was a pleasure to deal with. Johnny made my wife and I feel like fa More

by msmith4464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Qualls, Johnny McCoy
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