Ted Russell Ford Kingston Pike

I have work with car dealers for many years, and I want to take a moment to talk about what a wonderful experience my wife and I had doing business with the folks at Ted Russell Ford on Kingston Pike. Firs to take a moment to talk about what a wonderful experience my wife and I had doing business with the folks at Ted Russell Ford on Kingston Pike. First of all they made us feel like we were special from the Sales staff, (Geoff Hampton) Management, Finance, and the Tech guy. I know its hard to find a good dealership now a days, but I believe now that I have found that dealership. I will be retiring from the Military in the near future, and I will be searching employment after retirement, and I wouldn't mind being a part of Ted Russell's team. It's good to know that there is such a great dealership, that I would by my car, and would consider working for them in the future. Thanks again, Steve Wright Wounded Warrior Sergeant First Class U.S. Army More

Due to their extensive selection of models I found a more difficult to locate vehicle that I wanted. I've been a loyal customer of another dealer for a lengthy time so I was cautious. But after meeting Tom W difficult to locate vehicle that I wanted. I've been a loyal customer of another dealer for a lengthy time so I was cautious. But after meeting Tom Weiss I knew my search was in good hands. The dealership traded my way and that was not just a slogan, it was factual. Finance manager, Vince Cannon, went above and beyond his duty station to help with the sale and John Qualls was terrific in getting me set up on the truck's Sync capabilities. Looks like Ted Russell has earned another loyal customer. Fine vehicles, fine deals and even finer people, thanks everyone! More

Went in Sat and wasn't sure if I could buy, I was so surprised how well I was treated. Andy is a great person to deal with surprised how well I was treated. Andy is a great person to deal with More

Very Friendly, very professionel, very good relation with customer, knowledgeable. Good customer service Ford has a very good line of product, good design and nice interior. customer, knowledgeable. Good customer service Ford has a very good line of product, good design and nice interior. More

Was a great experience. Doug went out of his way to insure that we were able to select the vehicle that we wanted. He worked with us to get the vehicle at a fair price and a great price for our trade-i insure that we were able to select the vehicle that we wanted. He worked with us to get the vehicle at a fair price and a great price for our trade-in. We have worked with Doug many times in the past and have always felt great about the deal we got. More

Bhrody Raines, Tom Weiss and Robert Duffy are the best. You pick the vehicle and they go above and beyond trying to get you into it. This is the 4th vehicle we have purchased from Ted Russell Ford Lincoln You pick the vehicle and they go above and beyond trying to get you into it. This is the 4th vehicle we have purchased from Ted Russell Ford Lincoln but it won't be the last! We have never dealt with a better team and have been extremely satisfied with not only our vehicles but the entire experience. I love my new Ford Escape Titanium...Thank you so much! More

Requested info on the 2013 Escape late Tuesday night, the next morning received the information on the Escape from Andy. Then around lunch he called asking if I would like to stop by and he could go over dif next morning received the information on the Escape from Andy. Then around lunch he called asking if I would like to stop by and he could go over different trim levels. So I did and went ahead and bought the S model. He answered the questions and concerns I had. Great experience. More

We have dealt with Ted Russell Ford in our family for many years. Doug Jenkins always help us to get the best deal we can. Thanks again for getting us in our new truck! many years. Doug Jenkins always help us to get the best deal we can. Thanks again for getting us in our new truck! More

I am currently living in South America, and the goal was to find a vehicle for my wife. I located a vehicle I liked online, sent a request to more information and within 30 minutes received a call from Andy to find a vehicle for my wife. I located a vehicle I liked online, sent a request to more information and within 30 minutes received a call from Andy Phillips. It is worth noting the call was after 9pm so he really went out of his way to initiate our discussion. He was able to provide all of the information I needed to make an educated choice on the vehicle, along with the reasons it was priced the way it was. We arranged a test drive for my wife in which she gave me the same response on the knowledge and friendliness of Andy, along with the relaxed atmosphere of Ted Russell. I was never forced into uncomfortable situations as is common at many large dealerships just looking to make numbers. Because of all of these reasons, and specifically because of the sales rep we dealt with we decided to proceed with the purchase of our Ford Edge. Overall great experience. More