
Ted Russell Ford Kingston Pike
Knoxville, TN

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Frank Eppolito, Chuck Renfroe, Lincoln Sills at Ted Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of de Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of dealer ships and this one is a five star in my book. All of the staff there are excellent. I will be back for my next car or truck. Thank you Ted Russell Ford for a great experience. Michael Pannell More
Walked in to TR to purchase a '12 Boss. Mike Beckner, sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the night before with the help of gravity) that beat Lance Cunningham's appraisal by 3K. (By the way, LC appraisal on trade was done before cosmetic damage.) Had to mail check, but Mike and Lincoln Sills were more than patient and accommodating. Would definitely shop here for my next purchase. More
The salesmen we worked with as well as the Financial Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. More
Andy Phillips,Robert Duffy and Lincoln Sills are the best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Ru best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Russell Ford Lincoln but it won't be the last!!!! I have never seen such hard work to get you what you want!! They are the BEST! Thank you all so much!! More
The 2 people I dealt with made me feel at ease. They answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell tha answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell that they really enjoy what they do. They are both great assets to Ted Russell and Ford. More
My husband and I were so pleased with the service at Ted Russell Ford Lincoln. Derrick was an excellent listener and never pushed us into a decision. He helped us build our own car and answered all of our Russell Ford Lincoln. Derrick was an excellent listener and never pushed us into a decision. He helped us build our own car and answered all of our questions without making us feel stupid. He gave us time to talk and think about our options. He answered phone calls and never made us feel unimportant. Filling out paper work with Lincoln was like visiting with one of our nephews. He has a good sense of humor and made us feel very much at ease. He also answered all of our questions and gave us some excellent advice. This has been the most comfortable situation for us in car sales bar none. We will definitely recommend Ted Russell to our friends and will come back for future purchases. More
I am in the market for a new car and have been to dealerships all over the area looking. Ted Russell has been the best by far. No matter whether it is customer service, pricing, or staff friendlines dealerships all over the area looking. Ted Russell has been the best by far. No matter whether it is customer service, pricing, or staff friendliness, the staff here exceeds expectations across the board. Great dealership! More
I was dreading buying a car because of past experiences. This experience was very different. Tom did an outstanding job - he looked up the answers to my questions (so he did not give me erroneous informati This experience was very different. Tom did an outstanding job - he looked up the answers to my questions (so he did not give me erroneous information) and worked hard to conserve my time. I had a Enterprise rental vehicle at the time; Tom surprised me by saying I could leave it with him for Enterprise to pick up. That was very helpful. Lincoln Sills also was very helpful and friendly and conscious of my time.` I would definitely recommend Tom and Lincoln. Good work! More
My husband and I went to the dealership because we were interested in a Jeep Liberty. When we arrived we met Tom Weiss and he explained that it was sold the evening before which really disappointed us but interested in a Jeep Liberty. When we arrived we met Tom Weiss and he explained that it was sold the evening before which really disappointed us but instead of hesitating Tom immediately explained that he had many vehicles in stock that he was sure we would like, that was very reassuring. Well to make a long story short, we purchased the first vehicle he showed us a 2003 Lincoln Aviator in amazing condition. We love this vehicle and are now very happy the Jeep was sold. Tom you are the best! We will definitely tell our friends about you and our experience. Also another wonderful person we met was Lincoln Sills. Mr. Sills handled the financing end of the deal. Now I always get very nervous when I have to talk money but Lincoln made the experience very comfortable. He is very personable and reassuring which made the experience actual enjoyable. Mr. Russell I have to tell you I was taken very bad 3 years ago by a local dealership which left me very bitter but now after this experience I have regained my belief that there are trustworthy salesmen still out there and Tom and Lincoln are the best. Thank you so much, Mrs. Katrina LaSalle More
Ted Russell Ford and their sales staff was wonderful. Both Bhoty Raines and Lincoln Sills wre terrfic. I would recommend this dealership. A wonder experience at Ted Russell Ford. Both Bhoty Raines and Lincoln Sills wre terrfic. I would recommend this dealership. A wonder experience at Ted Russell Ford. More