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Ted Russell Ford Kingston Pike

Knoxville, TN

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457 Reviews

8551 Kingston Pike

Knoxville, TN

37919

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Showing 457 reviews

July 22, 2013

Frank Eppolito, Chuck Renfroe, Lincoln Sills at Ted Russell Ford was excellent. They made you fill at home and gave you the best service that a car dealer ship can ever give. I have been to a lot of de More

by MichaelPannell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Eppolito, Chuck Renfroe, Lincoln Sills
July 22, 2013

Walked in to TR to purchase a '12 Boss. Mike Beckner, sales, helped me out. Garrett Fowler, sales manager, gave me above trade-in value for my '11 GT (which had an unfortunate meeting with a mailbox the More

by thomasamunsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beckner, Garrett Fowler, Lincoln Sills
July 13, 2013

The salesmen we worked with as well as the Financial Employee, Lincoln Sills, were extremely helpful and made sure we understood all we need to know about purchasing our new truck. More

by poppo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mathis and Jim Morris
July 13, 2013

Andy Phillips,Robert Duffy and Lincoln Sills are the best. You pick the vehicle and they go ABOVE and BEYOND trying to get you into it. This is the 1st vehicle (ford fusion) I have purchased from Ted Ru More

by BrittanyH528
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Phillips, Robert Duffey, Lincoln Sills
July 12, 2013

The 2 people I dealt with made me feel at ease. They answered all my question and gave me a deal that I was very happy with. Both have contacted me since the sale with follow-up items and I can tell tha More

by hs1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny McCoy, Lincoln Sills
June 28, 2013

My husband and I were so pleased with the service at Ted Russell Ford Lincoln. Derrick was an excellent listener and never pushed us into a decision. He helped us build our own car and answered all of our More

by joesally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Hansen, Lincoln Sills
June 27, 2013

I am in the market for a new car and have been to dealerships all over the area looking. Ted Russell has been the best by far. No matter whether it is customer service, pricing, or staff friendlines More

by shackleford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fowler
June 22, 2013

I was dreading buying a car because of past experiences. This experience was very different. Tom did an outstanding job - he looked up the answers to my questions (so he did not give me erroneous informati More

by WarrenCarmichael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Weiss, Lincoln Sills
June 17, 2013

My husband and I went to the dealership because we were interested in a Jeep Liberty. When we arrived we met Tom Weiss and he explained that it was sold the evening before which really disappointed us but More

by klasalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Weiss, Lincoln Sills
June 15, 2013

Ted Russell Ford and their sales staff was wonderful. Both Bhoty Raines and Lincoln Sills wre terrfic. I would recommend this dealership. A wonder experience at Ted Russell Ford. More

by peril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bhoty Raines and LincolnSills, Frank Eppolito
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