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Ted Britt Ford Lincoln

Chantilly, VA

3.5
1,073 Reviews

4175 Auto Park Cir

Chantilly, VA

20151

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Showing 1,073 reviews

January 27, 2013

This was our 2nd time making business with Ted Britt Ford, and the overall experience was very good. Everyone was friendly, helpful, and I think they really made a great effort to get me a good deal i More

by Claudia Carvajal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Carvajal, Christina Wimbish
January 26, 2013

Both Mike and Dario were great to work with and even though I did not end up purchasing a vehicle - I would definitely like to work with them again. More

by mati01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
January 26, 2013

Love the new car. Fred was so helpful, he took the time we needed, and helped show and explain differences between models and packages and helped me to make the best choice for me. Thank you-Laura(former a More

by pattondepolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Stoner
January 26, 2013

great dealership! Mike worked very hard to get the deal i wanted accepted. service was great, from taking the truck up to get it filled with gas, getting it cleaned up, explaining the complicated on board sy More

by badelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gardner Britt III, Christina Wimbish , Mike Asay
January 26, 2013

Good cinvenient location to major hiways and byways No Good cinvenient location to major hiways and byways No hassle friendly efficient good selection good pricing organized administration nice facility More

by Whlr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
January 25, 2013

The sales person, Dan Ankers was very professional and enjoyable to work with, came in with an unusual issue, and handled my requests extremely well. However, things went down hill once I got into the "Bu More

by Fordcustomer2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 01, 2013 -

Ted Britt Ford Lincoln responded

Thank you for taking the time to review our staff and our dealership. We are sad that your experience was not what you expected. Thank you for responding to me offline so we can use your experience as a training opportunity. Have a great weekend!

Feb 07, 2013 -

Ted Britt Ford Lincoln responded

Thx for taking the time to write back to me... I will share your experience with exec mgmt so they may use your experience as a training opportunity for the future. I'm sorry your experience was not a positive one... Please accept our apologizes and I hope you give us another opportunity to make good in the future.

January 25, 2013

Very friendly to do business with. My questions were answered quickly by Jenny which brought me into the dealership. Once there Mike Asay was my sales rep and showed great effort to make sure i was plea More

by larry.gallahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
January 25, 2013

Very good experience. Ryan was not too pushy but informative and helpful. My experience went on for weeks and Ryan didn't bug me to death at home. I work long days and didn't always want to addres More

by jjengle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 23, 2013

I spent my entire day looking at cars between two dealerships. These guys worked with me all day. They stayed late to help with paperwork and processing. They answered all my questions. Overall, they More

by kmm594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asay
January 23, 2013

Great price, great trade in, fast processing. Carlos and Fred made sure I knew I could call them with any questions at all after the sale. More

by Ryanf150
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Fred Stoner
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