Ted Britt Ford Lincoln

While it did take some time to get in and out of the dealership, everyone was real easy to deal with. I was very straight forward with my situation and what I wanted from them. Mike was able to deliver dealership, everyone was real easy to deal with. I was very straight forward with my situation and what I wanted from them. Mike was able to deliver exactly what I asked of him. More

Mitch and Nimia are true professionals. I have leased five cars now from Mitch. Nimia is the best finance person I have ever dealt with. five cars now from Mitch. Nimia is the best finance person I have ever dealt with. More

We had purchased a vehicle from Ted Britt Ford before and were treated with respect. We knew from experience that they would provide us with the best price available. Again we are happy with our purchase f were treated with respect. We knew from experience that they would provide us with the best price available. Again we are happy with our purchase from Ted Britt Ford, Chantilly and will continue to recommend them to anyone looking to buy a new Ford. More

All of them were so friendly and did everything possible to make us happy and leave the dealer with the best deal we could make. We spent a few hours at the dealer with my 5 year old and they kept him enter to make us happy and leave the dealer with the best deal we could make. We spent a few hours at the dealer with my 5 year old and they kept him entertained. We really recommend this dealer. Plus, we love our new Escape! More

I ended up at Ted Britt through an internet search and sending my information to them got the car (2013 Ford Fusion) I wanted and a little more. When there were price discrepancies, everyone did due dilig sending my information to them got the car (2013 Ford Fusion) I wanted and a little more. When there were price discrepancies, everyone did due diligence to ensure I got the price that I was offered. Upon getting there, I was directed to the proper individuals who would help me get the car I wanted, how to get it, where to get it, any possible things to be aware of and even shown the ropes to use my car before I even decided to buy it. Not only did they do it once, but several times to ensure that I really understood what I was getting since the features were pretty far advanced. Everything was explained clearly and efficiently and any questions I asked were answered promptly or an individual found someone who knew those answers to answer them for me. Overall, best experience I had in comparison to other dealerships I tried to go through. More

Great dealership - I drove up from NC to purchase my 2012 F150 and Mike had the truck ready to go upon my arrival. Mike even assisted me returning the rental car I used to get there so all I had to do 2012 F150 and Mike had the truck ready to go upon my arrival. Mike even assisted me returning the rental car I used to get there so all I had to do was test drive the truck on the way back to the dealer and complete the paperwork with Christine before driving home a couple hours later. Would definitely recommend this dealer and team to another buyer. More

I happen to be the last customer purchasing a car that day so was there late into the evening. Christina had come over to the desk and was going to go over Sync with me but I needed to further discuss som day so was there late into the evening. Christina had come over to the desk and was going to go over Sync with me but I needed to further discuss some things with my friend so she went back to her office. I never saw her after I completed the financing portion, but was too tired to go over it with her. I plan to go back to the dealership to go over Sync and the features of my car this weekend Feb 9th. More

We went in to compare the Explorer with the car we were pretty sure we would buy. We worked with Chris MacGregor who did a great job making sure he understood our needs and wants. We walked out that same pretty sure we would buy. We worked with Chris MacGregor who did a great job making sure he understood our needs and wants. We walked out that same day with a new Explorer and a great deal. More

Mike and Jason were great to work with throughout the process of test driving and negotiating the purchase of my car. I really appreciate their efforts at honoring my request to not haggle over price and process of test driving and negotiating the purchase of my car. I really appreciate their efforts at honoring my request to not haggle over price and I think they did everything within their ability to make me satisfied with my purchase. I highly recommend working with them if you are looking for an SUV. Unfortunately, the car I ended up buying did not have all of the features I thought it would because the tow hitch package (that I didn't want) eliminates the foot activated tail gate. It was an honest mistake, but management at the dealership would not support Mike and Jason in rectifying the situation to my satisfaction. I asked to not be charged for the feature I didn't want (MSRP $400 for the tow hitch) and be reimbursed for the feature I thought I was getting (estimated $250 for the foot activated tail gate), but management wouldn't budge. Overall, I love my new car and would work with Mike and Jason again ANYTIME. Its the dealership management that doesn't seem to care about following through on making its customers completely satisfied. More