Ted Britt Ford Lincoln

Our experience was a slightly unusual one. We found the car we were looking for online at Ted Britt Ford. The only problem was that it was in Chantilly, VA and we were near Fayetteville, NC. To alleviate car we were looking for online at Ted Britt Ford. The only problem was that it was in Chantilly, VA and we were near Fayetteville, NC. To alleviate the trouble of travelling and negotiating in person the employees were super helpful over the phone and through email. We were able to make a deal for "out the door" in two days. The third day we drove to VA to pick up the car. We met Mike Asay who showed us the car and answered any last questions that we had. He then started up the paperwork to finalize the sale. After speaking with a couple other individuals, the process was complete in a couple of hours. Overall I would say we had a great experience purchasing our new car from Ted Britt Ford. Thanks again Ted Britt. More

After using an online auto buying program and visiting another dealer only to find that I was invited to see a car that hadn't been delivered, and was given the run around regarding my trade-in, I left th another dealer only to find that I was invited to see a car that hadn't been delivered, and was given the run around regarding my trade-in, I left that dealership quite disgruntled with my low opinion of car dealerships damaged even more. Determined not to completely waste my day I started searching via my mobile device for nearby dealers who had the car I wanted in stock. I found Ted Britt Ford. Their mobile website was great, online pricing was available and didn't say "Call for Price" and they offered a higher level trim for less money then I was quoted elsewhere for a lower trim model. I showed up as a walk-in asking to see the model of car I wanted and while confusing the sales person helping me on exactly what I was looking for they were great in helping to identify the exact model I was asking interested in. Ryan Carr happened to be nearby getting a cup of coffee. He was called over putting his coffee down on a nearby table to help me out. We went out located the car and took a test drive, Ryan explained the features of the car without lots of fluff and giant sales pitch, answered exactly what I wanted without a hard sale. We came back and I told him I was interested in the car and I would like a quote out the door, and that I was not looking to finalize a purchase until the next weekend, but would be making a decision in the next couple of days. While of course as a dealer, they did try to convince me to make a purchase that day and asked what they could do to have me purchase the car that day. They weren't pushy about it. I also dealt with Joey Sivak in the business office and while I had expected the usual push for extended warranties and the other usual upsells, again, Joey gave his pitch without being pushy. Both Ryan and Joey were accommodating and helpful in the process and I would purchase from Ted Britt Ford again. More

Everyone at Ted Britt was easy and a pleasure to deal with. Delivery of the truck was very quick and easy also. No high pressure sales was used. with. Delivery of the truck was very quick and easy also. No high pressure sales was used. More

We found Omid very helpful without being overbearing. He answered all of our questions and expedited the purchasing process. Bought a used car that we feel good about. answered all of our questions and expedited the purchasing process. Bought a used car that we feel good about. More

What a great team. Fred Stoner contacted me as soon as he received a suitable used vehicle. He and Tony worked with us on pricing and trade in value, and Christine was efficient and polite setting terms he received a suitable used vehicle. He and Tony worked with us on pricing and trade in value, and Christine was efficient and polite setting terms of financing. In addition, our vehicle was very well detailed by the service professionals. More

My husband and I went to Ted Britt to buy a new vehicle after saving for many years. Having never bought a brand new vehicle, I was very nervous and didn't know what to expect. To make matters more complic after saving for many years. Having never bought a brand new vehicle, I was very nervous and didn't know what to expect. To make matters more complicated, we had to take our 9 month old son with us as we did not have babysitter. The sales rep was very understanding of our situation and let my hubby and I each take a test drive while the other stayed behind with the baby. After driving many vehicles we were almost settled on one, but it was time for the dealership to close and everyone wanted to get home to watch the Super Bowl. Rather than rush us into a decision or let us leave empty handed, they let us borrow the vehicle we were interested in overnight. We went back the next day and signed the papers on the perfect vehicle I had waited years for! More

I had an award winning team...knowledgeable, helpful and kind. After a week of test driving 5 manufacturer's cars at 5 dealerships..... we were exhausted from the games the sales people play. Finally, a f kind. After a week of test driving 5 manufacturer's cars at 5 dealerships..... we were exhausted from the games the sales people play. Finally, a friend recommended Chris Macgregor at Ted Britt Chantilly. End of story!!!! Chris saved us many, many hundreds of dollars without any of the unnecessary games we encountered at ALL of the other dealerships. I will specifically recommend Chris and Ted Britt to my friends and family. More

They had the exact truck we wanted and they were wonderful during the purchase. We were out of there in less than three hours which also included a test drive! wonderful during the purchase. We were out of there in less than three hours which also included a test drive! More

Friendly service and attention to needs & details was much appreciated. Willingness to answer all questions and if they didn't have the answer went and searched out and found the answer to our question much appreciated. Willingness to answer all questions and if they didn't have the answer went and searched out and found the answer to our questions. Went above and beyond! Thank you. More

My wife and I had a very wonderful experience working with Mike and Tony (Manager) in the purchasing of the vehicle and gave us the best price that I we were able to afford. Thanks for your outstanding with Mike and Tony (Manager) in the purchasing of the vehicle and gave us the best price that I we were able to afford. Thanks for your outstanding service you rendered us and we are very pleased with the vehicle we bought. More