Ted Britt Ford Lincoln
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
David Black was a very professional salesman, who from our initial phone call to the dealership, was extremely helpful. He kept us informed during each step in the process and was consistent in making us our initial phone call to the dealership, was extremely helpful. He kept us informed during each step in the process and was consistent in making us feel comfortable. Additionally, Ms. Wood and Ms. Ross were also extremely helpful and accommodating. The finance process, in particular, went as smoothly as the sales process. We would highly recommend Ted Britt and will utilize their services again!!! Kudos to the sales and finance team. More
Great customer service. The staff was very friendly and knowledgeable. I wanted a particular vehicle and they we able to provide it for me. I would use them again without hesitation. knowledgeable. I wanted a particular vehicle and they we able to provide it for me. I would use them again without hesitation. More
This Dealership has delivered the best car buying experience i have ever received. Herman was awesome and really went out of his way to ensure that i had a great experience. Lisa was great and work experience i have ever received. Herman was awesome and really went out of his way to ensure that i had a great experience. Lisa was great and worked to find answers to any questions that i had. Joey made financing a breeze all around it was a great buying experience and i plan to be a return customer. More
We were looking for a new luxury car and had done an extensive amount of research on Cadillac. Ted Britt was the second place that we visited yesterday. When we got to the show room, the staff was ver extensive amount of research on Cadillac. Ted Britt was the second place that we visited yesterday. When we got to the show room, the staff was very courteous and friendly and not pushy at all. We asked to see their used inventory and the car that we were shown wasn't on the website but fit all of our criteria and price range. We drove the car and knew that it was the one for us. When we got back inside, we sat down with Jesse and talked $$. I made an offer and Jesse asked if I would put my signature to it. I agreed and he came back with a counter offer that met mine 50-50. Past dealerships in the past have refused to work with the price and it was a real turn off. Jesse and I agreed on the price and about 45 minutes later we were driving away in our new car. Tony Rivera, the Used Car Sales Manager came over and introduced us and thanked us for the business. All in all, it was a very pleasurable experience and we would definitely recommend them to anyone else in the market. If you're looking for a great car at a great price, go see Jesse and Tony. They'll take care of you! -Jordan & Jo'el More
Brian was a great help in getting me in the car I was looking for. He was very straightforward and courteous as well. I would highly recommend family and friends to work with him when searching for a ve looking for. He was very straightforward and courteous as well. I would highly recommend family and friends to work with him when searching for a vehicle. In addition the staff was very efficient and professional. More
Saleman Mike Asay was great at listening to what we wanted, explaining differences between models, and finding us the model, options, and color we wanted. wanted, explaining differences between models, and finding us the model, options, and color we wanted. More
Dealership was so impressive due to the excellent presence and job performances of Joey Sivak, Mike Asay and Dan Akers. Will recommend dealership to others. presence and job performances of Joey Sivak, Mike Asay and Dan Akers. Will recommend dealership to others. More
I have been interested in the 2013 Ford Focus SE for a while before I had come in for a test drive with Brian, but I wasn't expecting to purchase the car that day! Brian was extremely helpful and knowledg while before I had come in for a test drive with Brian, but I wasn't expecting to purchase the car that day! Brian was extremely helpful and knowledgable in guiding me through the purchasing process. I love the car and I'm glad to have worked with such friendly staff. More
This was the best car buying experience I have ever had - and I have had many. The folks here were professional, patient, and very helpful throughout the process. I was especially pleased by the fact there and I have had many. The folks here were professional, patient, and very helpful throughout the process. I was especially pleased by the fact there were no sales pressure tactics used (like my favorite - "this price is only good today"). Mike worked with me to achieve the car and deal I needed. I will be visiting Ted Britt Ford, Mike and his team for my next auto purchase. I highly recommend this dealership for fast, efficient, professional, and fair dealing. More
I was looking for a new SUV, and the Ted Britt website with 0% financing caught my eye. Went to Chantilly dealership, the Explorer was on the lot, met Mike Asay and he let me test drive the SUV. The deal with 0% financing caught my eye. Went to Chantilly dealership, the Explorer was on the lot, met Mike Asay and he let me test drive the SUV. The dealership appraised my car at a fair value. This was a no pressure sales. Thanks Mike! More