
Ted Britt Ford Lincoln
Chantilly, VA
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We purchased a new 2013 Ford Fusion and German Pareja could not have been more helpful! He went out of his way to find us exactly what we were looking for and worked with our budget to make sure that t could not have been more helpful! He went out of his way to find us exactly what we were looking for and worked with our budget to make sure that the price was rght. He followed up to make sure everything was taken care of and was great to work with. This is our second vehicle purchase from Ted Britt Chantilly, and we will definitely be back to work with German again! More
I have always received excellent service and had an outstanding experience in purchasing a car or truck. Fred Stoner was very professional and did an outstandding job in making my experence a plesent outstanding experience in purchasing a car or truck. Fred Stoner was very professional and did an outstandding job in making my experence a plesent one. Fred did everthing and more than I expected in getting the paper work ready and making sure the new truck was ready to drive away. He has given me several calls to insure that I had no further questions and offered her assistance if I needed it. Claudia was very professional and went through all of the features on the console to insure that I knew how to access each and everyone. She also set me up with syncmyride and insured the navigation chip data was loaded correctly. She also has given me several calls to insure that I had no further questions and offered her assistance if I needed it. Nimia was wonderful in processing my loan, getting me new tags and everthing else she did. If I signed in the wrong place or requested the first payment to be 30 days instead of 45 she very happily made the changes. The complete process with Ninia was a very good experience More
Got a used Ford this weekend and was assisted by Mike Asay. He has a very relaxed style that is way better than the "in your face" tactics of most sales people. He wants you to buy the car, but he won't Asay. He has a very relaxed style that is way better than the "in your face" tactics of most sales people. He wants you to buy the car, but he won't keep hounding you if you don't. More
David Black was a very professional salesman, who from our initial phone call to the dealership, was extremely helpful. He kept us informed during each step in the process and was consistent in making us our initial phone call to the dealership, was extremely helpful. He kept us informed during each step in the process and was consistent in making us feel comfortable. Additionally, Ms. Wood and Ms. Ross were also extremely helpful and accommodating. The finance process, in particular, went as smoothly as the sales process. We would highly recommend Ted Britt and will utilize their services again!!! Kudos to the sales and finance team. More
Great customer service. The staff was very friendly and knowledgeable. I wanted a particular vehicle and they we able to provide it for me. I would use them again without hesitation. knowledgeable. I wanted a particular vehicle and they we able to provide it for me. I would use them again without hesitation. More
This Dealership has delivered the best car buying experience i have ever received. Herman was awesome and really went out of his way to ensure that i had a great experience. Lisa was great and work experience i have ever received. Herman was awesome and really went out of his way to ensure that i had a great experience. Lisa was great and worked to find answers to any questions that i had. Joey made financing a breeze all around it was a great buying experience and i plan to be a return customer. More
We were looking for a new luxury car and had done an extensive amount of research on Cadillac. Ted Britt was the second place that we visited yesterday. When we got to the show room, the staff was ver extensive amount of research on Cadillac. Ted Britt was the second place that we visited yesterday. When we got to the show room, the staff was very courteous and friendly and not pushy at all. We asked to see their used inventory and the car that we were shown wasn't on the website but fit all of our criteria and price range. We drove the car and knew that it was the one for us. When we got back inside, we sat down with Jesse and talked $$. I made an offer and Jesse asked if I would put my signature to it. I agreed and he came back with a counter offer that met mine 50-50. Past dealerships in the past have refused to work with the price and it was a real turn off. Jesse and I agreed on the price and about 45 minutes later we were driving away in our new car. Tony Rivera, the Used Car Sales Manager came over and introduced us and thanked us for the business. All in all, it was a very pleasurable experience and we would definitely recommend them to anyone else in the market. If you're looking for a great car at a great price, go see Jesse and Tony. They'll take care of you! -Jordan & Jo'el More
Saleman Mike Asay was great at listening to what we wanted, explaining differences between models, and finding us the model, options, and color we wanted. wanted, explaining differences between models, and finding us the model, options, and color we wanted. More
Brian was a great help in getting me in the car I was looking for. He was very straightforward and courteous as well. I would highly recommend family and friends to work with him when searching for a ve looking for. He was very straightforward and courteous as well. I would highly recommend family and friends to work with him when searching for a vehicle. In addition the staff was very efficient and professional. More