Ted Britt Ford Lincoln

Everyone I had an encounter with was beyond friendly and really wanted to see me happy with my new purchase !! Brian was excellent in sales and really worked hard to get me the exact car model I wanted !! I really wanted to see me happy with my new purchase !! Brian was excellent in sales and really worked hard to get me the exact car model I wanted !! I couldn't be happier with the staff at Chantilly location More

Lila Pezeshkian was very helpful and understanding through the entire process. Lisa Light was very energetic and helpful and a pleasure to speak to. Nimia Ross was very patient and helpful in he through the entire process. Lisa Light was very energetic and helpful and a pleasure to speak to. Nimia Ross was very patient and helpful in her assistance. More

i had a great time buying my ford f150. nice truck and nice staff members. process went by real smooth and quick. in and out withing 1 hour after paper work and such. highly recommend!!!!! nice staff members. process went by real smooth and quick. in and out withing 1 hour after paper work and such. highly recommend!!!!! More

The overall experience was great, Mike was very laid back and funny, at the same time he knew answers to all the questions I had, and was very knowledgeable. and funny, at the same time he knew answers to all the questions I had, and was very knowledgeable. More

I, officially, have had the best car-buying experience that I've ever had! Brian Affricano has sold 3 vehicles to me in the past few years, and I would never deal with another salesman since meeting him. that I've ever had! Brian Affricano has sold 3 vehicles to me in the past few years, and I would never deal with another salesman since meeting him. He's down to earth, friendly and not the normal, pushy car salesman. He is truly looking out for your best interest, and I felt as if he really did care to get me the best price and payments that he possibly could! Claudia, from aftermarket, was also friendly and wonderful to deal with. She totally reminded me of my Mom! Loved her! Lani and Nina from finance were also a big help. They explained every part of the financial side of the purchase and weren't at all pushy. They didn't "force" me to buy all the extras, and recommended things that they felt were really important for me to purchase. Both friendly, easy going ladies that were a pleasure to deal with. And, last but not least, Dave Cumba, Brian's sales manager. He is outstanding, and very friendly and helpful. He, as well as Brian, got me a fantastic deal, and found the perfect vehicle for me and my daughter, that made both of us happy. Dave and Brian found ways to keep my payments low and got me a fantastic price on the Escape Titanium! I will never deal with another car dealership other than Ted Britt Ford in Chantilly, and my salesman, Brian Affricano! Also, thanks to the porter, Tommy Trivett, that stayed over an hour and half past his scheduled hours, to get my vehicle detailed with Restistal and all gassed up and ready for me to take home! What a great kid! I highly recommend calling Brian if you need a new or used car, especially, if you're one, like me, that normally hates the regular car-buying experience! More

It was a great experience and I would refer my friends to visit this dealership and the sales team, customer service rep, and the other members of the staff. visit this dealership and the sales team, customer service rep, and the other members of the staff. More

From start to finish my experience at this dealership was superb. The people are so friendly and willing to help you get the deal that you are looking for. Lila, Lisa and Christine were nothing but wonderful superb. The people are so friendly and willing to help you get the deal that you are looking for. Lila, Lisa and Christine were nothing but wonderful to me, and made the process of purchasing a vehicle easy. I have nothing but greta things to say about these people from this dealership and would recommend anyone to come here. Thank you so much for your business! More

Ryan Carr, Dario Beltran, Laeilani Harman and Lisa Light were very help full and professional. Although we were just beginning our car shopping and were not intent on buy a car that day the deal they offer were very help full and professional. Although we were just beginning our car shopping and were not intent on buy a car that day the deal they offered was excellent and convinced us to purchase that day. More

We are return customers to Ted Britt Ford in Chantilly. We are return customers to Ted Britt Ford in Chantilly. As usual we were treated to their excellent and diligent customer service. We began with We are return customers to Ted Britt Ford in Chantilly. As usual we were treated to their excellent and diligent customer service. We began with a call to Lila Pezeshkian to have our chosen Ford Focus SE transported over from the Fairfax location. She was kind and very helpful in arranging the move, as well as setting up our appointment with Brian to get the test drive and deal started before we even arrived. We feel recognized and respected when we come to see them. On this visit we came to seek a trade and purchase for our Ford Fusion to get into a 2013 Ford Focus SE. Coming in, we knew that we were throwing some huge obstacles to Brian Affricano in order to succeed in completing a deal. He was straight forward and honest working hard for us to get exactly what we needed within the terms we afford. Christine Yeh previously handled the financing for our previous vehicle purchases and was there again excited and ready to help us tie up our deal. She displayed excellent communication and patience as this deal was a challenge for everyone. Lisa Light was a bright gem in the customer service process helping us with selecting from the wonderful services Ted Britt Ford has to offer us. Our deal was successful because Ted Britt Ford in Chantilly, VA has a fabulous team that will work hard to get you a fair deal on a car. They will do just about anything to prevent a customer from leaving disappointed on ANY level. We tell all of our friends that they are the dealer to do business with. I am so glad we found them in May 2009. This was our 4th car purchase with them and I can't imagine going any where else. Thank you to the Ted Britt Chantilly team for getting me in to my amazing new Ford Focus SE!! We look forward to future car purchase and servicing with you all. More

Had no intention of purchasing a car on that specific day but after spending time with Mike Asay, we were convinced on the new Ford Escape Titanium. Smooth process but after spending time with Mike Asay, we were convinced on the new Ford Escape Titanium. Smooth process More