
Ted Britt Ford Lincoln
Chantilly, VA
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This is our secod time back to Ted Britt Ford and the This is our secod time back to Ted Britt Ford and the reason we came back was because of David Black. We purchased a vehicle from him last year and This is our secod time back to Ted Britt Ford and the reason we came back was because of David Black. We purchased a vehicle from him last year and he was the greatest! Honest, helpfull and just overall a great person. He never pushed or rushed us and he followed through to the end. We will be back again. Also, I woulld like to thank David Cumba , Cristine Yeh,and Claudia Willett who all played a big role in puchasing our new Escape!!! Thanks to each and eveyone of you!! The Millers More
The customer service from Chris Macgregor, Lisa Light, and Leilani Harmon was top notch. They listened to what I had to say, they made sure they answered my questions, and they made me feel like I really and Leilani Harmon was top notch. They listened to what I had to say, they made sure they answered my questions, and they made me feel like I really mattered as their customer. More
This is the second car my family has bought from this Ford dealership this year. Both times Brian Affricano did an outstanding job and he is one of the main reasons my family decided to come back to this Ford dealership this year. Both times Brian Affricano did an outstanding job and he is one of the main reasons my family decided to come back to this dealership and buy again . He was very pleasant, professional, efficient, attentive and just over all had a great attitude that you don't see much of in customer service these days. We couldn't be happier with the service we received. Everything was just fantastic, and my family plans on buying a third car with Ted Britt Ford sometime in the near future. More
All three employees were very informative and responsive to my questions. Their manner was very cooperative and made my experience satisfying. I was pressed for time in purchasing a car and each person made to my questions. Their manner was very cooperative and made my experience satisfying. I was pressed for time in purchasing a car and each person made a special effort to speed up the process. More
Everyone I had an encounter with was beyond friendly and really wanted to see me happy with my new purchase !! Brian was excellent in sales and really worked hard to get me the exact car model I wanted !! I really wanted to see me happy with my new purchase !! Brian was excellent in sales and really worked hard to get me the exact car model I wanted !! I couldn't be happier with the staff at Chantilly location More
Lila Pezeshkian was very helpful and understanding through the entire process. Lisa Light was very energetic and helpful and a pleasure to speak to. Nimia Ross was very patient and helpful in he through the entire process. Lisa Light was very energetic and helpful and a pleasure to speak to. Nimia Ross was very patient and helpful in her assistance. More
i had a great time buying my ford f150. nice truck and nice staff members. process went by real smooth and quick. in and out withing 1 hour after paper work and such. highly recommend!!!!! nice staff members. process went by real smooth and quick. in and out withing 1 hour after paper work and such. highly recommend!!!!! More
The overall experience was great, Mike was very laid back and funny, at the same time he knew answers to all the questions I had, and was very knowledgeable. and funny, at the same time he knew answers to all the questions I had, and was very knowledgeable. More
I, officially, have had the best car-buying experience that I've ever had! Brian Affricano has sold 3 vehicles to me in the past few years, and I would never deal with another salesman since meeting him. that I've ever had! Brian Affricano has sold 3 vehicles to me in the past few years, and I would never deal with another salesman since meeting him. He's down to earth, friendly and not the normal, pushy car salesman. He is truly looking out for your best interest, and I felt as if he really did care to get me the best price and payments that he possibly could! Claudia, from aftermarket, was also friendly and wonderful to deal with. She totally reminded me of my Mom! Loved her! Lani and Nina from finance were also a big help. They explained every part of the financial side of the purchase and weren't at all pushy. They didn't "force" me to buy all the extras, and recommended things that they felt were really important for me to purchase. Both friendly, easy going ladies that were a pleasure to deal with. And, last but not least, Dave Cumba, Brian's sales manager. He is outstanding, and very friendly and helpful. He, as well as Brian, got me a fantastic deal, and found the perfect vehicle for me and my daughter, that made both of us happy. Dave and Brian found ways to keep my payments low and got me a fantastic price on the Escape Titanium! I will never deal with another car dealership other than Ted Britt Ford in Chantilly, and my salesman, Brian Affricano! Also, thanks to the porter, Tommy Trivett, that stayed over an hour and half past his scheduled hours, to get my vehicle detailed with Restistal and all gassed up and ready for me to take home! What a great kid! I highly recommend calling Brian if you need a new or used car, especially, if you're one, like me, that normally hates the regular car-buying experience! More
It was a great experience and I would refer my friends to visit this dealership and the sales team, customer service rep, and the other members of the staff. visit this dealership and the sales team, customer service rep, and the other members of the staff. More