Ted Britt Ford Lincoln

Tedd Britt Ford met all our needs, with nice sales staff and Great prices we were very happy with the experience and would always recommend this Dealer Ship. and Great prices we were very happy with the experience and would always recommend this Dealer Ship. More

Purchasing an automobile can be one of the most stressful, emotional, and costly decision an individual has to make. My family and friends laugh at the way I like to buy my automobiles; which is w stressful, emotional, and costly decision an individual has to make. My family and friends laugh at the way I like to buy my automobiles; which is why I rely on Bernie Finan. I've purchased my second vehicle from Bernie and the process is quite simple-here's what I want, when I want it and for no more than this price. I don't want, nor do I appreciate or have the patience for a four hour car buying experience. It was refreshing to see how Ted Britt has changed their style of selling over the years-it needed a "make over." I very much appreciated Lisa Light and her customer service style and approach and if she didn't have the answer, she went and found out-immediately. I equally enjoyed our meeting with Christine Yeh, from Finance. She carefully walked us through the costs of our vehicle, made sure we understood what we were getting and had us out the door, quickly. My favorite part is the personal touch of someone actually taking the time to sync my phone to my new car, making sure I know how to use my navigation system and where my lights are! Thank you, Chris MacGregor! Honestly, if it wasn't for the folks mentioned above, I don't know that I would have bought my car from Ted Britt-that says a lot about your employees. Thank you-Ginelle Osworth More

Probably the most unbelievable experience purchasing a New car I have ever had. From Start to finish, the customer care and concern was way over the top. The sense of urgency was uncompromised at any time New car I have ever had. From Start to finish, the customer care and concern was way over the top. The sense of urgency was uncompromised at any time. Dan Akers made a commitment to me and followed through to the tee. The GSM worked diligently to make my deal happen, Claudia from the Business office went out of her way even to the point of staying a bit later to make sure I understood all the features and benefits associated with my new Escape. Christine in Finance made me feel like she was dealing with a family member (one she liked). I applaud you all and have not hesitated to tell all my business associate of my wonderful experience at Ted Britt Ford, Chantilly VA. More

Brian and Joey are great to work with. I was unsure of exactly what I wanted in a vehicle. Brian took his time to show different models within my price range and took time to understand me and what I was exactly what I wanted in a vehicle. Brian took his time to show different models within my price range and took time to understand me and what I was looking for and made his recommendation based of that information. Joey then took time explaining all the financing aspects to make sure I was aware of all my options and got me in the best possible deal available. The two of them together made my first buying experience a great one. Will gladly be back to work with them again. More

Everyone was very friendly and very knowledgable and worked with us to keep the vehivle within our budget. They made us feel comfortable while there. worked with us to keep the vehivle within our budget. They made us feel comfortable while there. More

The sales experience provided by Mike Asay and the finance department was outstanding. I chose a new Ford Escape online and I was given a better deal on an upgraded model. Mike was very helpful and s finance department was outstanding. I chose a new Ford Escape online and I was given a better deal on an upgraded model. Mike was very helpful and super knowledgeable on the car's features and provided an overall pleasant buying experience. The finance person was very knowledgeable and explained all the finance options and maintenance packages well. I would recommend Mike Asay and this dealership. I love my new Ford Escape. More

We have used Randy Swan for several years and would highly recommend him. Also Chris Macgregor, Nimia Ross, Lisa Light and Dario Beltran were outstanding!!!!! Truly appreciate all their help and woul highly recommend him. Also Chris Macgregor, Nimia Ross, Lisa Light and Dario Beltran were outstanding!!!!! Truly appreciate all their help and would definitely recommend this dealership. More

The sales experience provided by Mike Asay and the entire Ted Britt team was outstanding. I chose my new Mustang online and it was ready for my test drive upon arrival at the dealership. Mike described the c Ted Britt team was outstanding. I chose my new Mustang online and it was ready for my test drive upon arrival at the dealership. Mike described the car's features and provided an overall pleasant buying experience. Claudia Willett described all of the available options provided by customer service in a relaxed and pressure free way. I chose to purchase the paint and upholstery sealant with the seven year warranty. After the purchase was completed Mike Asay demonstrated all of the Mustang's features and even paired my cell phone with the car's SYNC system. I will definitely recommend Ted Britt of Chantilly to anyone that is in the market for new Ford. More

To highlight the strengths, our salesman (Mr. Crow) was personable, helpful, and informative on his company and the cars Ted Britt had to offer. The process to take a test drive was very easy. Customer S personable, helpful, and informative on his company and the cars Ted Britt had to offer. The process to take a test drive was very easy. Customer Service was very friendly and thoroughly explained the additional options the dealership had to offer. Finance was very friendly as well and provided great patience with us throughout the late night discussions. Finance was very considerate and patient, provided good feedback, and was very helpful in connecting us with the appropriate personnel to complete the deal. Areas that I, as a consumer, noticed that could be improved is the amount of time that we had to sit idle. Understanding that the car buying process does take a couple hours, however, waiting 15-20 minutes for a gas ticket on one occasion and then also picking up gas for the car on a test drive was an inconvenience. It was hard to focus on the actual drive when the dashboard states 0mi to Empty with no gas station in sight. Better preparation of sufficient fuel in cars on the lot would be more helpful. Since both of the cars that were test driven had low fuel, the one we bought immediately needed a full tank of gas before driving it home. Even though this is a minor point, I would expect that any car dealership would offer or provide fuel for a car that is to be purchased (a gesture to offer a tank of gas, even though small, would sweeten a deal). Overall, my wife and I had a good experience and will consider returning to the dealership for our next vehicle. More

I was very pleased with the customer service that my husband and I received at Ted Britt Ford Lincoln in Chantilly. We worked with Dave Hagan, who was very nice and informative. This was one of my fir husband and I received at Ted Britt Ford Lincoln in Chantilly. We worked with Dave Hagan, who was very nice and informative. This was one of my first car buying experiences, and Mr. Hagan created a relaxed and low-pressure car buying experience. High-pressure sales are a car-buyer's nightmare, but Mr. Hagan made the experience at Ted Britt very pleasant. He was fair with the price, and provided all information up front. I believe that he was very transparent with the pricing and financing options available. Thank you Mr. Hagan and Ted Britt Ford! More