Ted Britt Ford Lincoln

I've purchased four cars from Freddie and given him and Ford a chance to purchace another four which I bought from other manufacturers. While Ford products don't always suit my needs, Freddie and this and Ford a chance to purchace another four which I bought from other manufacturers. While Ford products don't always suit my needs, Freddie and this dealership are always up to the task and great to work with. More

They were awesome, From the moment I walked in the door I felt like i was home. They all need easy buttons, no pressure kinda of deals. Thank you to Mike, Claudia and Joey. Thats why I gave all 5's felt like i was home. They all need easy buttons, no pressure kinda of deals. Thank you to Mike, Claudia and Joey. Thats why I gave all 5's More

Very Satisfied, so glad I took the drive to come check out Ted Britt Ford's lot! Dan Akers actually pulled me off a different lot, being fast to respond to the USAA Car Buying Tool that I used to find the out Ted Britt Ford's lot! Dan Akers actually pulled me off a different lot, being fast to respond to the USAA Car Buying Tool that I used to find the best deal on the car of my choice. I was ready to settle on a car we had looked at for approximately two weeks while obtaining financing, but after Dan's call I decided to run from Culpeper to Chantilly to check out their models and prices. Upon arrival (which I surprised them with, and I do apologize) Dan was with another customer and led me to Mike Assay to help me out. I appreciate not having to wait, though I would have, and I appreciate Dan knowing he might be giving up commission to get me the car I want at that time. Mike took me around the lot and though I had been only considering the Fiesta, I noticed the Focus was in the same range at their lot! I took a test drive and knew that I wanted a Focus. I appreciate both Dan and Mike running the numbers and doing their homework and getting back to me promptly. The next day I came in and actually got the best deal on the exact model that I wanted that had been unreachable at any other lot! Lisa Light helped us through the promotions while financing got us a better rate than our company in just a half hour's time! Christine Yeh helped us get all the paperwork signed and out the door as fast as possible, which I very much appreciated with a hungry three year old! All in all I am so pleased with my new car and I am a first time NEW CAR buyer! The experience is most certainly one I will recommend to others wanting to buy a new or used car! Thank you Ted Britt Ford of Chantilly! More

Jesse - Salesman, Katie - Custmer Service and Joey - Finance where really great! I really appreciated their professionalism, friendliness and knowledge. I also wanted to mention Masson Andress of intern Finance where really great! I really appreciated their professionalism, friendliness and knowledge. I also wanted to mention Masson Andress of internet sales who I initially contacted and who helped me get started in selecting the Mustang that I ended up purchasing. More

Mike and Lisa answered all of my questions and gave me the level of service I expect when buying a new vehicle. Gave me a great and with a non high pressure approach. the level of service I expect when buying a new vehicle. Gave me a great and with a non high pressure approach. More

I originally went to this dealership to discuss a possible trade-in and to test drive a replacement vehicle. I walked out having traded in my vehicle and purchased a new 2013 Ford Focus ST. The folks possible trade-in and to test drive a replacement vehicle. I walked out having traded in my vehicle and purchased a new 2013 Ford Focus ST. The folks at Ted Britt were great, Randy was a very patient, knowledgeable salesman and even helped me remember how to drive a vehicle equipped with a manual transmission. Lisa was friendly, and even gave me a few coupons good for various services. Joey was very "to the point" yet caring about getting the finances taken care of, and even helped me on getting a better rate with an added bonus. Dario, although I never spoke with him face-to-face, was behind the scenes helping me get a good deal on my trade-in and even helped me out on the cost of the Focus. This has been the best car buying experience so far, and I'm sure I will be back in the future for service and maybe even another vehicle purchase. More

Tedd Britt Ford met all our needs, with nice sales staff and Great prices we were very happy with the experience and would always recommend this Dealer Ship. and Great prices we were very happy with the experience and would always recommend this Dealer Ship. More

Probably the most unbelievable experience purchasing a New car I have ever had. From Start to finish, the customer care and concern was way over the top. The sense of urgency was uncompromised at any time New car I have ever had. From Start to finish, the customer care and concern was way over the top. The sense of urgency was uncompromised at any time. Dan Akers made a commitment to me and followed through to the tee. The GSM worked diligently to make my deal happen, Claudia from the Business office went out of her way even to the point of staying a bit later to make sure I understood all the features and benefits associated with my new Escape. Christine in Finance made me feel like she was dealing with a family member (one she liked). I applaud you all and have not hesitated to tell all my business associate of my wonderful experience at Ted Britt Ford, Chantilly VA. More

Purchasing an automobile can be one of the most stressful, emotional, and costly decision an individual has to make. My family and friends laugh at the way I like to buy my automobiles; which is w stressful, emotional, and costly decision an individual has to make. My family and friends laugh at the way I like to buy my automobiles; which is why I rely on Bernie Finan. I've purchased my second vehicle from Bernie and the process is quite simple-here's what I want, when I want it and for no more than this price. I don't want, nor do I appreciate or have the patience for a four hour car buying experience. It was refreshing to see how Ted Britt has changed their style of selling over the years-it needed a "make over." I very much appreciated Lisa Light and her customer service style and approach and if she didn't have the answer, she went and found out-immediately. I equally enjoyed our meeting with Christine Yeh, from Finance. She carefully walked us through the costs of our vehicle, made sure we understood what we were getting and had us out the door, quickly. My favorite part is the personal touch of someone actually taking the time to sync my phone to my new car, making sure I know how to use my navigation system and where my lights are! Thank you, Chris MacGregor! Honestly, if it wasn't for the folks mentioned above, I don't know that I would have bought my car from Ted Britt-that says a lot about your employees. Thank you-Ginelle Osworth More

Brian and Joey are great to work with. I was unsure of exactly what I wanted in a vehicle. Brian took his time to show different models within my price range and took time to understand me and what I was exactly what I wanted in a vehicle. Brian took his time to show different models within my price range and took time to understand me and what I was looking for and made his recommendation based of that information. Joey then took time explaining all the financing aspects to make sure I was aware of all my options and got me in the best possible deal available. The two of them together made my first buying experience a great one. Will gladly be back to work with them again. More