
Ted Britt Ford Lincoln
Chantilly, VA
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This was probably one of the best car buying experiences I've had recently. Not only where the employees friendly, they were very knowledgeable, especially Christine Yeh, who really knew her stuff. The firs I've had recently. Not only where the employees friendly, they were very knowledgeable, especially Christine Yeh, who really knew her stuff. The first person I dealt with, internet sales associate Jenny Kueny, was quick to provide pricing and gave a very reasonable offer, and salesperson Lila Pezeshkian was friendly and didn't pressure. Put them all together, including Lisa Light, and the experience was as ideal as one could get. I'll definitely consider them again for a second car, provided their offers are equally good. More
Very friendly service with no-nonsense, honest attitude. No one tried to push a particular product and took "no" for an answer the first time. Dave Hagen was a pleasure to deal with and displayed excellent No one tried to push a particular product and took "no" for an answer the first time. Dave Hagen was a pleasure to deal with and displayed excellent intuition as well as in-depth knowledge. Lisa Light was quite friendly without being pushy. Christine Yeh was down-to-earth, savvy and simply a joy to be with. She makes us want to go back and visit, with or without the car! We will definitely recommend this dealership to others. More
I've purchased four cars from Freddie and given him and Ford a chance to purchace another four which I bought from other manufacturers. While Ford products don't always suit my needs, Freddie and this and Ford a chance to purchace another four which I bought from other manufacturers. While Ford products don't always suit my needs, Freddie and this dealership are always up to the task and great to work with. More
This was my 2nd or 3rd new car buying experience and more relaxed and friendly than the other times. This team worked together to get me what I wanted, and it was a quick and easy buying experience. Thanks relaxed and friendly than the other times. This team worked together to get me what I wanted, and it was a quick and easy buying experience. Thanks to all! More
They were awesome, From the moment I walked in the door I felt like i was home. They all need easy buttons, no pressure kinda of deals. Thank you to Mike, Claudia and Joey. Thats why I gave all 5's felt like i was home. They all need easy buttons, no pressure kinda of deals. Thank you to Mike, Claudia and Joey. Thats why I gave all 5's More
Very Satisfied, so glad I took the drive to come check out Ted Britt Ford's lot! Dan Akers actually pulled me off a different lot, being fast to respond to the USAA Car Buying Tool that I used to find the out Ted Britt Ford's lot! Dan Akers actually pulled me off a different lot, being fast to respond to the USAA Car Buying Tool that I used to find the best deal on the car of my choice. I was ready to settle on a car we had looked at for approximately two weeks while obtaining financing, but after Dan's call I decided to run from Culpeper to Chantilly to check out their models and prices. Upon arrival (which I surprised them with, and I do apologize) Dan was with another customer and led me to Mike Assay to help me out. I appreciate not having to wait, though I would have, and I appreciate Dan knowing he might be giving up commission to get me the car I want at that time. Mike took me around the lot and though I had been only considering the Fiesta, I noticed the Focus was in the same range at their lot! I took a test drive and knew that I wanted a Focus. I appreciate both Dan and Mike running the numbers and doing their homework and getting back to me promptly. The next day I came in and actually got the best deal on the exact model that I wanted that had been unreachable at any other lot! Lisa Light helped us through the promotions while financing got us a better rate than our company in just a half hour's time! Christine Yeh helped us get all the paperwork signed and out the door as fast as possible, which I very much appreciated with a hungry three year old! All in all I am so pleased with my new car and I am a first time NEW CAR buyer! The experience is most certainly one I will recommend to others wanting to buy a new or used car! Thank you Ted Britt Ford of Chantilly! More
Jesse - Salesman, Katie - Custmer Service and Joey - Finance where really great! I really appreciated their professionalism, friendliness and knowledge. I also wanted to mention Masson Andress of intern Finance where really great! I really appreciated their professionalism, friendliness and knowledge. I also wanted to mention Masson Andress of internet sales who I initially contacted and who helped me get started in selecting the Mustang that I ended up purchasing. More
Mike and Lisa answered all of my questions and gave me the level of service I expect when buying a new vehicle. Gave me a great and with a non high pressure approach. the level of service I expect when buying a new vehicle. Gave me a great and with a non high pressure approach. More
I originally went to this dealership to discuss a possible trade-in and to test drive a replacement vehicle. I walked out having traded in my vehicle and purchased a new 2013 Ford Focus ST. The folks possible trade-in and to test drive a replacement vehicle. I walked out having traded in my vehicle and purchased a new 2013 Ford Focus ST. The folks at Ted Britt were great, Randy was a very patient, knowledgeable salesman and even helped me remember how to drive a vehicle equipped with a manual transmission. Lisa was friendly, and even gave me a few coupons good for various services. Joey was very "to the point" yet caring about getting the finances taken care of, and even helped me on getting a better rate with an added bonus. Dario, although I never spoke with him face-to-face, was behind the scenes helping me get a good deal on my trade-in and even helped me out on the cost of the Focus. This has been the best car buying experience so far, and I'm sure I will be back in the future for service and maybe even another vehicle purchase. More
Tedd Britt Ford met all our needs, with nice sales staff and Great prices we were very happy with the experience and would always recommend this Dealer Ship. and Great prices we were very happy with the experience and would always recommend this Dealer Ship. More