Ted Britt Ford Lincoln
Chantilly, VA
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I have purchased 4 vehicles from the Ted Britt family and absolutley love the dealership. Ryan Carr was a wonderful salesman. He walked through all the vehicles I favored, reviewed the options and we drove absolutley love the dealership. Ryan Carr was a wonderful salesman. He walked through all the vehicles I favored, reviewed the options and we drove a couple styles. He took the time to answer a slew of questions, and was very knowledgable. Ryan also worked very hard on helping with my X-Plan financing, and all the other opportunities I qualified for in financing the vehicle. I was able to stay within my budget due mostly to his hard work. Lisa Light was a charm. Her training on Sync and review of the sealant product was outstanding. Lisa is helpful and fun to work with. Lani Harmen was my finance manager. She was very helpful and did her absolutely best to find me a great rate. She was successful. I am extremely happy that I went back to Ted Britt, and would recommend this dealership family to my friends. The professionalism and experience of the Ted Britt organization is the one big reason I go back again and again for a Ford. There are a lot of options now for purchasing new cars. Everyone has a deal, Ted Britt has consistently shown me that they want to be my lifetime dealership. Thanks to everyone for a great vehicle!! Barbara More
Highly recommend you come to this Ford dealership first. The sales staff is very friendly and not pushy, and they spent the entire day with me (and my 5 yr old) to ensure I left with the car I was comfortab The sales staff is very friendly and not pushy, and they spent the entire day with me (and my 5 yr old) to ensure I left with the car I was comfortable with and that suited my individual needs. Very pleasant experience, and far exceeded my expectations. More
Mike Asay was an amazing salesperson! Friendly, knowledgeable, fair, not pushy, and thorough. He ensured all my questions were answered and worked with me to get the best deal. I would recommend mi knowledgeable, fair, not pushy, and thorough. He ensured all my questions were answered and worked with me to get the best deal. I would recommend mike to ANYONE searching for a new car. The entire staff, Lani, Lisa, Iqra, Mike and Joey helped make the process of buying this car enjoyable. We talked about kids and dogs and places we lived and yes, even sparkles at one point. Overall a very nice experience. More
We arrived late in the evening and had a hard time making a decision. They were very patient and willing to stay as long as needed. They never made us fill rushed. a decision. They were very patient and willing to stay as long as needed. They never made us fill rushed. More
From the time I stepped into the dealership, Dario Beltran and David Black were friendly, helpful, knowledgable and were ultimately the reason I returned to Ted Britt for my final purchase instead of Beltran and David Black were friendly, helpful, knowledgable and were ultimately the reason I returned to Ted Britt for my final purchase instead of a dealer closer to my home. The financing was a sinch, Joey Sivak and Dario Beltran worked to pull up a previous deal, structured this new one the same and we were in and out of Joey's office in 10 minutes. All the work had already been done...a well oiled machine! David Black listened to my "must have" list and didnt waste any time showing me my perfect dream car - the Ford Explorer Limited. He knew the car inside and out and answered every single one of my questions with confidence, showing he had done his homework on what he was selling. Lisa Light was a breath of fresh air and very helpful and knowledgable as well. Her enthusiasm is infectious! I would have given my purchase a "10" if I could. I will most certaily, and have already, refer those I know in the market for a new vehicle. More
Excellent experience, low pressure, low key and very respectful of your needs, wants and wishes for an overall pleasant process. Kudos especially to Leonia Durant my Sales Consultant who kept me calm an respectful of your needs, wants and wishes for an overall pleasant process. Kudos especially to Leonia Durant my Sales Consultant who kept me calm and made the process flow quickly and smoothly. She is a trained Leader based on her past corporate management experience and more importantly her Marine Corps Lead from the front attitude of problem solving with the customers needs uppermost. Promote her quickly and make sure she is well compensated for her outstanding abilities. Everyone was super considerate and friendly and they all worked as a well managed team. Their evident serial success as a team mirrors the successful profitable strategies of Integrity and Leadership in the recent book "Reinvent" by Dr. Ram Charan. Based on my 40 years of Army Field Grade Officer Leadership and Command in two wars and 7 years in the Pentagon, this is a winning corporate system that is rarely found in a retail environment. Thanks again to your whole team! More
This is the third car I have bought from Ted Britt and again the whole experience was fantastic. Ryan Carr was very patient with me as we went through several cars trying to find just the right one for me again the whole experience was fantastic. Ryan Carr was very patient with me as we went through several cars trying to find just the right one for me. He got me the car I wanted at a great price. He is friendly and professional and made me feel at ease. Ms Ross got the paperwork done quickly and efficiently and with a great attitude. Lisa Light got my bluetooth set up and showed me all the great features. I love Ted Britt Ford and will never go anywhere else! More
This dealership provided great experience from the beginning, i had found a used car online emailed the dealership and had received a phone call within 10 minutes!! When arriving to the dealership ev beginning, i had found a used car online emailed the dealership and had received a phone call within 10 minutes!! When arriving to the dealership everyone was very welcoming, and prompt with service. Overall this dealership was great competive prices with excellent customer service! I would absolutely recommend Ted Britt ford and Lincoln in Chantilly! Thank you so much John, Ryan, Kristen, Lisa, and Christine- More
Everyone I worked with was extremely nice and compassionate about Ford. They were all not only knowledgeable in their department, but also the vehicles themselves. I would recommend this dealersh compassionate about Ford. They were all not only knowledgeable in their department, but also the vehicles themselves. I would recommend this dealership above all dealerships to everyone I know in Northern Virginia. This is by far my best dealership experience ever. More
I am overwhelmed to tears of joy due to the extraordinary efforts of Leonia Durant, Dave Cumba, Lisa Light and Christine Yeh at Ted Britt Ford in Chantilly, VA. They made sure that I got the vehicle I wante efforts of Leonia Durant, Dave Cumba, Lisa Light and Christine Yeh at Ted Britt Ford in Chantilly, VA. They made sure that I got the vehicle I wanted within the right price with no pressure. They made me feel like it was more than just a sale. They were genuinely concerned about my needs, wants and concerns. From the time I entered into the dealership to the time I drove away with my new 2013 Ford Fusion, I was very well taken care of. I actually feel as if each one of them is now a part of my extended family. I would highly recommend Ted Britt Ford in Chantilly for an awesome sales experience. LEONIA, DAVE, LISA & CHRISTINE…YOU ROCK!!!! I still can’t stop smiling and I look forward to buying my next vehicle from you all in the future. God bless you all. More