Ted Britt Ford Lincoln
Chantilly, VA
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I have been eyeing the Ford Mustang for years, and decided that today would be the day to purchase one. I pretty much had my mind made up, on which car and/or features I wanted. They had a car that decided that today would be the day to purchase one. I pretty much had my mind made up, on which car and/or features I wanted. They had a car that fit the bill. I test drove it with Chris and found him to be extremely knowledgable about the Mustang and all of its features. It wasn't long before we were negotiating a price. Once that was finished, Claudia spent time with me, offering various appearance protection systems, as well as things like remote start and window tinting, etc. I opted for the window tinting, and Claudia patiently explained to me the different types of tinting available. Next was financing with Christine. I had been pre-approved already by my credit union for a car loan, and didn't anticipate needing to talk about other financing options. Christine was able to beat my credit union's rate, thus saving me money. She also took the time to explain the various extended warranty packages that are available, in addition to titling my new car and registering it. I found all three employees to be very courteous and knowledgable in their fields and I never felt intimidated or overly-pressured into buying something I wasn't comfortable with. The bottom line for a purchaser, is to feel like you got a good deal - that you purchased a quality vehicle and didn't overpay for it. I feel very satisfied, that the car I bought is a great deal and a great car. Ted Britt Ford is a large dealership, and that translated into a large selection of cars for me in which to choose one - something the Ford dealer closer to my home, did not have. I believe they are doing something right, to be as large as they are. More
What an absolute great experience!!! This is the fourth vehicle we have bought from Ted Britt in Chantilly (the third in 2 years). Our sales person Brian Affricano is very knowledgeable and found us the v vehicle we have bought from Ted Britt in Chantilly (the third in 2 years). Our sales person Brian Affricano is very knowledgeable and found us the vehicle we needed for our growing family. Lisa Light was very helpful with service plans, extras we may have wanted and told us that if we ever needed anything to contact her and she would help us. Joey Sivak made the paperwork process very easy and was a delight to work with. All of the employees are great and friendly and I will recommend Ted Britt to anyone looking for a car. And I can say with certainty I will be back to buy our next car. Thank you so much for all of your help!!!!! Michelle and Alex More
This is a great dealership and they did an amazing job. Everyone was extremely helpful and I would definitely recommend this dealership to anyone looking for a car. Everyone was extremely helpful and I would definitely recommend this dealership to anyone looking for a car. More
All the people who assisted in the purchase of my vehicle were friendly, knoweldgeable, helpful and non-agressive. Very willing to work with me and made my purchase enjoyable and easy. were friendly, knoweldgeable, helpful and non-agressive. Very willing to work with me and made my purchase enjoyable and easy. More
I came in to Ted Britt of chantilly to trade in 2010 ford focus ses from an internet contact by the name of naznin. And let me say this from just the service contact via internet i was pleasantly surprised n focus ses from an internet contact by the name of naznin. And let me say this from just the service contact via internet i was pleasantly surprised not once did i feel rushed into a sale like most dealerships my salesman Brian Affricano was the best salesman i've ever worked with got me the prices I need for my growing family and was knowledgeable about each car i asked about even showed me ones that I didnt think about. When it came down to finance Christine was very helpful and very organized and Lisa Light from customer service wrapped up everything there was not one flaw in the team. Everyone was polite patient friendly and this has been the second car I've bought from this dealership and i will not be going anywhere else. Great dealer, great service and great prices from ted britt. More
Great dealership. Very friendly and willing to work with you. I took a long time to pick exactly the vehicle I wanted and I never felt rushed. Finance worked hard to get me the best deal possible. It is a n you. I took a long time to pick exactly the vehicle I wanted and I never felt rushed. Finance worked hard to get me the best deal possible. It is a nice family type atmosphere for being such a large dealership. More
Ted Britt Ford kept to their price promise and their commitment to meeting my time constraint needs. I was under a pretty tight time deadline to get the deal done and my daughter to the Airport and Ted commitment to meeting my time constraint needs. I was under a pretty tight time deadline to get the deal done and my daughter to the Airport and Ted Britt Ford made sure they kept the entire process moving along and we successfully did all that we needed to and got to the airport on time. Thanks for keeping your promise. More
Ryan Carr was a phenomal car salesman he was very helpful!! With me living in Kentucky which is about 400 miles away he was willing to help me out and let me know how much I get my new Ford Explorer helpful!! With me living in Kentucky which is about 400 miles away he was willing to help me out and let me know how much I get my new Ford Explorer for and how much I could get for my trade for, instead of trying to tell me that I need to come to the dealership first for him to make the deal. He was willing to help me out without pushing me to come in and make a long trip if it was not needed. Everything fell into place I was able to get my car loan at my local credit union than head down to Ted Britt Ford and finish the deal. He had everything waiting for us and provided us with a smooth transition to our new car. He was very friendly to My husband, daughter, myself, and mother-in-law, and told us if we had any question feel free to contact him, He even called the next day to make sure we made it back home safely and if we were enjoying our new car. I have never seen a car salesman as nice and friendly, and willing to answer my phone call when ever I had a question, or even calling to make sure we made the trip back home safely. Whenver I need a new car again I could see myself going back to Ted Britt Ford and having Ryan as my salesman. Lisa Light was also very helpful, she informed us about all of the features in our new car, and a offer to protect our vehicle to remain looking new. She was very friendly, nice and helpful. Lani Harman was also very nice and helped us through with finishing our fianancing. Overall I had an AMAZING experience at Ted Britt Ford and they will have my business. I reccommed them to everyone!! Thanks again for the Amazing experience without any hassels! More
Top notch from start to finish! Matt was great with the test drive, Lisa was an excellent customer service person, and there can't be any finance professionals better than Joey. Kudos as well to Dario, wh test drive, Lisa was an excellent customer service person, and there can't be any finance professionals better than Joey. Kudos as well to Dario, who helped me out with something I had accidentally left in the car I had traded in earlier. Great dealership! More
Our family went to Ted Britt Ford/Lincoln in Chantilly yesterday. We drove 2 hours from where we reside and we are so glad we did. We purchased a truck and walked away more than happy with the staff at th yesterday. We drove 2 hours from where we reside and we are so glad we did. We purchased a truck and walked away more than happy with the staff at this dealership. We will be more than happy to purchase another vehicle from them in the future and pass the word around to others we know interested in buying. Thank you Ted Britt Ford for making our car buying experience a great one! More