Ted Britt Ford Lincoln

Dave Cumba and Mike Asay provided excellent customer service. They worked with my vehicle requirements and found me the vehicle I wanted. My son recently bought a vehicle from Ted Britt in Chantilly a service. They worked with my vehicle requirements and found me the vehicle I wanted. My son recently bought a vehicle from Ted Britt in Chantilly and also had great reviews. I would highly recommend Ted Britt in Chantilly but definitely recommend Dave and Mike. More

Ryan, David C, and Joey were by far the best to work with. Knowing our busy schedules, they took the time to work with us when it was most convenient. Overall, our experience was great and are absolut with. Knowing our busy schedules, they took the time to work with us when it was most convenient. Overall, our experience was great and are absolutely happy with our new truck. More

Our experience with Ted Brit Ford was excellent. Mike was great to work with and very relaxed and friendly with no pressure on us which made our afternoon a success and we were able to drive away with th was great to work with and very relaxed and friendly with no pressure on us which made our afternoon a success and we were able to drive away with the car we wanted. Lisa and Lonnie were very friendly and knowledgeable and nice to work with. All in all our experience was excellent and we would definitely recommend this dealership to our friends. More

I had to make two visits to get the deal\ price i needed to purchase the car. I need to make a third trip to do repairs to vanity mirrors to purchase the car. I need to make a third trip to do repairs to vanity mirrors More

The dealership and all the personnel I dealt with were extremely patient and professional. They took the time to explain and ensure that I understood all the options being offered. Lots will explain but c extremely patient and professional. They took the time to explain and ensure that I understood all the options being offered. Lots will explain but could care less if the customer understands. They care. David was patient and worked extremely hard to get me the great deal I got. I would recommend the entire Ted Britt team to anyone buying a car. All three worked tirelessly to ensure three minor issues with my new vehicle have been take care of and options have been scheduled for what works for me. I would buy from them again. More

Lisa did a great job at finding me a lone i could live with a special thank to you and a dozen rose if you want them . randy did a great job with a special thank to you and a dozen rose if you want them . randy did a great job More

Recently purchased a new Escape from Ted Britt. Found the overall experience very efficient, professional, simple, and got a very good deal. What I found at TB seemed to be a dealer who really wanted to s overall experience very efficient, professional, simple, and got a very good deal. What I found at TB seemed to be a dealer who really wanted to sell me a vehicle. Too many dealerships say they want to sell the customer a vehicle when they actually view the process as the customer is buying a vehicle from them. At TB the focus was on me. I initiated the purchase via the internet with several requests for pricing information from various DC Ford dealerships. Actually TB was not really a dealership I was considering as they are not the closest to my residence. Many of the dealerships I contacted did not provide the pricing information I requested. I ignored those as I have found they rarely represent a pleasant experience. Mr. John Church from TB contacted me via phone and gave the pricing information I had requested. That pricing was much better than other prices I received. Shortly thereafter, Brian Affricano called me to followup. Brian was very informative and quite engaging. Based on Brian's phone call, I agreed to visit TB to look at the Escape. Over the next several days, I looked and test drove multiple vehicles before finding the one I wanted. The vehicle was actually for my daughter who made the final decision. For most automobile purchases, there are usually three components which are price, trade, and financing. With many dealerships a good price can be offset with a low trade value or excessive financing if a buyer is not attentive. While TB provided very competitive pricing it was the value of the trade and the financing which made the buying experience enjoyable and cost effective. For the trade, I had checked the various sites including Edmunds, KBB, and NADA so I had a good idea of the trade value of my old vehicle. As expected, TB's initial offer was a bit low, as it always is. Rather than have me engage in an extended debate over the value, Brian asked me what I wanted. That was the value for the trade we agreed upon. For the financing, I elected to take the Ford rebate rather than Ford's special financing. I had checked with my local bank along with the various online lending sites to identify the financing available to me. Knowing dealerships have financing resources available which can sometimes result in a better rate, I gave TB the opportunity to provide financing. Nimia Ross, actually came up with an interest rate which was lower than what I had found on my own and which was not far from Ford's special financing rate which made the Ford rebate more attractive. The rate she offered was actually from my own bank. Finally there were a few minor issues such as the documentation fee which needed to be finalized. Dario Beltran compensated for the fee by lowering the price and increasing the trade value. Lisa Light spent thirty minutes or so with my college aged daughter explaining the various options in the vehicle. There are many dealerships from which a person may purchase a vehicle. Some seem to have embraced the concept of the internet buyer more than others. Those dealerships seem to recognize the internet buyer is informed and those dealers seem not to resort to the games generally associated with car sales. Ted Britt certainly seems to be a dealership which as thoroughly embraced internet selling. For that reason, as well as my purchase, an informed buyer stands a good chance to purchase a vehicle at TB at a very competitive price with a minimal amount of the stress typically associated with buying a vehicle. The bottom line is people interested in a Ford should give Ted Britt a chance to sell them that Ford. More

Just purchased an F150 XLT Super Crew 4 x 4 from Ted Britt Ford Lincoln in Chantilly. No pressure sales experience, great price, and friendly experience. Britt Ford Lincoln in Chantilly. No pressure sales experience, great price, and friendly experience. More

Mike Assay helped me with everything. He answered all my questions and walked me through everything. His customer service provided me with a great experience at Ted Britt Ford Lincoln. questions and walked me through everything. His customer service provided me with a great experience at Ted Britt Ford Lincoln. More

Dave, Mike, Jesse, Claudia & Christine were very, very nice & helpful!!! They made everything with the buying experience go as smooth & as easy as possible. They were very friendly, patiently answer very nice & helpful!!! They made everything with the buying experience go as smooth & as easy as possible. They were very friendly, patiently answeres all my questions. They made me feel very comfortable & didn't push me in a direction i didnt want to go just to make a sale. Thank you for all your efforts, especially Dave Cumba!!! Love my new Escape! More