
Ted Britt Ford Lincoln
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,070 reviews
Mike made this purchase of this vehicle an enjoyable experience instead of a stressful event. He was a very pleasant and knowledgeable salesman, we never felt pressured in buying this vehicle. We will experience instead of a stressful event. He was a very pleasant and knowledgeable salesman, we never felt pressured in buying this vehicle. We will look for him the next time we need to purchase a vehicle. Nimia was also a pleasure to work with her personality, knowledge and dedication was outstanding to the customer as well as to her employer. Lisa Light was very knowledgeable in her part of sales as well she was pleasant to work with when purchasing a vehicle. Thank you all for such a pleasant experience in purchasing our new Ford F150 Vehicle. The Slacks More
Started my search with USAA's car buying service. Refined and narrowed via internet and essentially had the vehicle and desired price before entering the dealership. No gimicks or surprises with veh Refined and narrowed via internet and essentially had the vehicle and desired price before entering the dealership. No gimicks or surprises with vehicle purchase. Relatively painless. More
Everyone friendly, courteous, knowledgeable, and helpful. The lot and sales area extremely clean and organized. Was greeted at the door by the general manager and immediately shown to a salesperson. Was part The lot and sales area extremely clean and organized. Was greeted at the door by the general manager and immediately shown to a salesperson. Was particularly impressed that the general manager was a female and that other managers included a fair share of minorities. Clearly evidenced an enlightened organization. More
I couldn't have thought of a better way for my visit to go. My sales associate was Chris Macgregor and he covered everything I asked and clarified any confusions. He was great and made the deal a quick to go. My sales associate was Chris Macgregor and he covered everything I asked and clarified any confusions. He was great and made the deal a quick and hassle-free experience. Everyone at the dealership was very nice and courteous. I would highly recommend going to the this dealership when looking for a car. More
Since 2004 I have been very pleased with all services I have received from Ted Britt Ford! They have always worked with me and treated me right. Although I no longer live near them for service I will conti have received from Ted Britt Ford! They have always worked with me and treated me right. Although I no longer live near them for service I will continue to recommend them to family and friends. More
Ridiculous that a company like Ted Britt cannot honor the commitments made on the day of the sale, I have been waiting 3 weeks (and still waiting) for a payoff that was promised on the day of the sale. A commitments made on the day of the sale, I have been waiting 3 weeks (and still waiting) for a payoff that was promised on the day of the sale. And further, the lack of response to phone calls and emails is what really ticks me off. This is what I truly find unbelievable, Ted Britt's employee's should remember that customers do not expect them to be perfect. However they do expect them to be responsive and to fix things when they go wrong. I am done complaining, but I would like to finish with quote from Sam Walton to whoever chooses to read this complaint, "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." Ted Britt you are fired. More
Our sales person, Kristin Dorris, was extremely professional and knowledgeable about Ford Hybid vehicles. Her intelligence and wit stands out among your staff. The selling point for me was she owns professional and knowledgeable about Ford Hybid vehicles. Her intelligence and wit stands out among your staff. The selling point for me was she owns a Ford vehicle herself, has an owners perspective, and stands by the brand she sells. She was very responsive to my phone calls and concerns and worked towards a great price for us. She's new to your company, but don't lose her, she will develop into one of top employees. More
It was a great experience through out the whole sales process. Mike Asay was very helpful in assisting me in picking up my new F-150, and the final price was very fair. process. Mike Asay was very helpful in assisting me in picking up my new F-150, and the final price was very fair. More
Christina Wimbush: Excellent Service - Very Professional - Claudia Willett: Nice Job appears very sincere Lila Pezeshkian: Professional, and would recommend her and Ted Britt to friends and family Jo - Claudia Willett: Nice Job appears very sincere Lila Pezeshkian: Professional, and would recommend her and Ted Britt to friends and family Joey Sivak: Quickest and smoothest financing More