Ted Britt Ford Lincoln
Chantilly, VA
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Mike knew a lot about the truck and was very kind. I had a good experience buying the car and do not have any questions about it since Mike covered everything there is to know about the truck. I would recom a good experience buying the car and do not have any questions about it since Mike covered everything there is to know about the truck. I would recommend Mike Asay and if I was going to buy another ford car I would come back to Ted Britt to buy another car from Mike. More
I have been to the parts department many times for parts needed for my Ford SUV and car. Ed has been there each time and has provided top notch customer service (which I find very rare these days). Not on needed for my Ford SUV and car. Ed has been there each time and has provided top notch customer service (which I find very rare these days). Not only did he remember me each time I came in, I see that he greets all customers with a smile, and takes the time to look up parts and any other related parts/accessories that are needed...saving me a return visit later that day! He is always helpful and one of the reasons why Ted Britt Ford has the excellent reputation that it has. Give that man a raise! More
Brian and Lisa were very helpful during the whole sales process. They were both very informative without being pushy. The car purchased was from the used car selection and was not a Ford. Brian was really process. They were both very informative without being pushy. The car purchased was from the used car selection and was not a Ford. Brian was really knowledgable about it and was very helpful in the decision making process. More
Mike was extremely helpful in assisting with our Escape. Originally I had elected to go with an SEL model but after Mike's consideration and comparing the Titanium as well, the Titanium model had much more Originally I had elected to go with an SEL model but after Mike's consideration and comparing the Titanium as well, the Titanium model had much more to offer dollar for dollar. I will continue to use Ted Britt for my Ford purchases. More
Great experience - would definitely recommend, and already have done so to at least two coworkers. I purchased a brand new Ford Mustang GT, and am very happy, both with the car and with the deal I go already have done so to at least two coworkers. I purchased a brand new Ford Mustang GT, and am very happy, both with the car and with the deal I got. All the staff were friendly and helpful, none were pushy, and definitely seemed to enjoy their work. More
Originally looking for used Fusion/2012 with low miles. This dealership had one but it sold before we could get out to see it. Went online and noticed they had a few brand new 2012's on the lot. (The ca This dealership had one but it sold before we could get out to see it. Went online and noticed they had a few brand new 2012's on the lot. (The car was for my mother and inwantednthe old body style fusion for her as she was more used to the sight lines). Bob Green and Whitney went to work to compare what they had to what we thought we wanted. Attentive, listened carefully and we purchased new vs used. No push. Sincere. Not your typical car buying experience. In a heartbeat we would/ will use this team again. Our customer service rep was clear in discussing service options and car care options with no pressure to include. We purchased late Saturday night, the car could not be prepped and Bob delivered the car to our home due to the distance btwn home and dealership. Going the extra mile in every way. More
Whitney and Lila made the purchase of our vehicle an enjoyable experience! We were battle wary, started our search for a used car in mid-June. We visited 6 dealerships, non were a good experiences. O enjoyable experience! We were battle wary, started our search for a used car in mid-June. We visited 6 dealerships, non were a good experiences. On July 3rd after visiting two dealerships and not finding the car/deal we wanted, we went back to searching the internet. We came across what we thought was the car we wanted, it was 10:15 at night. I decided to call just to see if they would be open on the 4th. Fully expecting to get a recording, imagine our surprise when a friendly voiced answered the phone! I quickly looked for a name on the ad and asked for Whitney, we were tranfered to him, we explained that we were interested in the advertised Prius and if it was still available and if they were open on the 4th we would be there first thing in the morning! Whitney immediately made us feel at ease with his humor and yes they would be open at 10 am. July 4th! No gimmicks or surprises with this vehicle purchase. We were amazed at the number of sale staff and buyers in the showroom and the lot and everyone was calm, friendly, courteous, knowledgeable, and helpful. Even with the building under renovation the lot and sales area was extremely clean bright and organized. Financing went great also, Nimia and her team handled everything efficiently. Thank you all so such for making purchasing our used vehicle a pleasant experience. This is a great dealership and we definitely recommend them to anyone looking for a car. More
Mike was awesome. Best salesperson I have had in along time. Lisa and Joey were awesome too. All three provided exceptional service. Dealership excellent as well. time. Lisa and Joey were awesome too. All three provided exceptional service. Dealership excellent as well. More
Everyone, especially Mike was very helpful! I drove in from out of state and really appreciated them staying open later to assist me. They made the process really easy and Lisa (the manager) was beyond he from out of state and really appreciated them staying open later to assist me. They made the process really easy and Lisa (the manager) was beyond helpful. They fought to get me the best interest rate they could. Thanks for all your help! More
Mike made this purchase of this vehicle an enjoyable experience instead of a stressful event. He was a very pleasant and knowledgeable salesman, we never felt pressured in buying this vehicle. We will experience instead of a stressful event. He was a very pleasant and knowledgeable salesman, we never felt pressured in buying this vehicle. We will look for him the next time we need to purchase a vehicle. Nimia was also a pleasure to work with her personality, knowledge and dedication was outstanding to the customer as well as to her employer. Lisa Light was very knowledgeable in her part of sales as well she was pleasant to work with when purchasing a vehicle. Thank you all for such a pleasant experience in purchasing our new Ford F150 Vehicle. The Slacks More