Ted Britt Ford Lincoln

Wonderful experience again. This is the third vehicle I have purchased from Ted Britt in Chantilly and have had two family members purchase there also. Always pleasant and the best pricing you will find i have purchased from Ted Britt in Chantilly and have had two family members purchase there also. Always pleasant and the best pricing you will find in the area. More

Herey Proano was very professional and personable. We came in and two hours later drove off with our new 1013 Ford Expedition. This is the Third time we have purchased from Ted Britt Ford and it will not came in and two hours later drove off with our new 1013 Ford Expedition. This is the Third time we have purchased from Ted Britt Ford and it will not be our last. From meeting Henry Proano on the dealer floor to finishing up the paperwork for the purchase everything was 5 stars. More

We were undecided on Ford or Lincoln 2013 or 2014 the staff from Ken to customer service, finance and the sales manager were a welcome relief to spending a lot of money. The patience exhibited by all was staff from Ken to customer service, finance and the sales manager were a welcome relief to spending a lot of money. The patience exhibited by all was admirable. Working to get what we wanted from the type to color the staff was there for us and not a complaint from a one. My only negative was because of the internet staff. We were lead to believe that the sales staff would know what we were looking for prior to arrival. The salesman was blindsided by our arrival but he rose to the occassion, and that's what did it for us. This would have speeded our purchase along. More

Excellent experience. Even though we were running late for our appointment with Chris, he still greeted us with a smile well before we even neared the front door. Chris walked us through the whole buying for our appointment with Chris, he still greeted us with a smile well before we even neared the front door. Chris walked us through the whole buying process displaying great patience with us and an extensive knowledge of the cars on the lot. He did not pressure us or try to steer us into something we didn't want. Any and all questions were answered quickly and honestly. I couldn't have asked for a betters sales representative. More

Purchased a new Ford with the help of Leonia Durant and Aaron Estrada. Both were very professional and helpful throughout the entire process and I would recommend them and Ted Britt in the future. Aaron Estrada. Both were very professional and helpful throughout the entire process and I would recommend them and Ted Britt in the future. More

When my husband and I needed to replace our car, I was nervous about going to a car dealership -- I had never done so before -- and I was worried that our needs and concerns wouldn't be taken seriously. I nervous about going to a car dealership -- I had never done so before -- and I was worried that our needs and concerns wouldn't be taken seriously. I worried that the people we interacted with would be interested only in their bottom line, and that we'd be rushed and pressured into buying something. But I was happy to work with Mike Asay -- he was very low-key, and answered all of our questions honestly and helpfully. He explained that the quality of the products sell themselves, and there's no need to pressure anyone to buy. I never felt at all uncomfortable during the car-buying process. The dealership was also flexible with me during the purchasing process, allowing me to get my kids and bring them to the dealership to complete the process when I was running out of time. A finance associate helped me find the best possible financing, and explained each step in the process very thoroughly. Overall, I was surprised, pleased and highly satisfied with my entire experience with the folks at Ted Britt Ford in Chantilly, and I would wholeheartedly recommend that anyone work with Mike Asay in particular. To give an example of Mike's character, he's offered several times to explain the features of the car to me again even after I bought it, as he knew (with two grumpy kids in tow) I might not have gotten the overview he would like me to have about the purchase. It's also worth noting also that I love my new car. More

Ted Britt did again they went above and beyond our expectations. This is our forth Ford we have purchased from them. Lisa Walker is so helpful always finding the best deal for you. I would recommen expectations. This is our forth Ford we have purchased from them. Lisa Walker is so helpful always finding the best deal for you. I would recommend them to anyone they make you feel like family. More

Kevin McMurtry is always professional, courteous and responsive to our needs. He even went out of his way for 2 WEEKS to find my file book. He searched the ENTIRE building looking for it and after 2 wee responsive to our needs. He even went out of his way for 2 WEEKS to find my file book. He searched the ENTIRE building looking for it and after 2 weeks of steadfastness, HE FOUND IT!! Completely satisfied with his customer service! Many thanks again Kevin! More

I had a great experience from the first moment I step into the dealership with Jesse Hangen greeting me at the doors and later with the sales manager Dario Beltran, they made the process of buying a vehi into the dealership with Jesse Hangen greeting me at the doors and later with the sales manager Dario Beltran, they made the process of buying a vehicle so easy and fast, I thank both of them for the exceptional work, definitely would recommend the dealer to friends and family. More

Michael Asay was very helpful and very knowledgeable about the vehicle. It was the first time I was purchasing a car for myself and he was very helpful and very friendly. about the vehicle. It was the first time I was purchasing a car for myself and he was very helpful and very friendly. More