Ted Britt Ford Lincoln

I was treated fairly by the staff of Ted Britt Ford. My sales associate was a little pushy but I was asking for alot. They did there job to get me a good deal and I was happy when I left. I was satisfied sales associate was a little pushy but I was asking for alot. They did there job to get me a good deal and I was happy when I left. I was satisfied enough to do business with Ted Britt and now I have the Ted Britt 4 Life package on my truck. More

My car was totaled, so I had a few days to find a car before my rental was due. After a stressful week of car searching and an unproductive trip to another dealer, I decided to carryout my search online before my rental was due. After a stressful week of car searching and an unproductive trip to another dealer, I decided to carryout my search online to avoid any other negative experiences. My old car was a Nissan and I wanted an equivalent replacement. I found the perfect car via online search, which happened to be sold at Ted Britt. I was definitely impressed by how clean and well taken care of the care was in the pictures (though it's reflected in their fees). After my experience at the other dealer, all I wanted to do was sort out the price before getting my hopes up, especially since I live quite far from Chantilly. I made contact with Brian Affricano on a Thursday evening, and the next day he called back to follow-up. I told him my firm price, so he went back to discuss with his manager. By that afternoon, I was on my way to pick up the car. All in all, an easy enough experience. I was surprised by how easy-going the staff was once I arrived. They were likeable, friendly and not aggressive about any of the add-ons or financing options, which made it a really easy experience. Brian even offered to have my car washed the next time I pass through town. I hit a pothole at the intersection in front of the dealer, and Brian called the rental company next door to pick up the car, which was helpful. I would recommend this place to anyone in the area. More

Clean dealership with very helpful non pressuring staff. Overall experience went well and would recommend the dealership in the future. The only downside which was out of their control was that of ford's fi Overall experience went well and would recommend the dealership in the future. The only downside which was out of their control was that of ford's financing rates. Thank you for your service. More

Chris was amazing, very helpful! Dealership is close to my house and I plan to do all my service there as well. Did I all ready say how helpful Chris was? my house and I plan to do all my service there as well. Did I all ready say how helpful Chris was? More

The dealership has a nice selection of cars. Mike Asay, my salesperson, was very kind and did the best he could to get me the best deal. my salesperson, was very kind and did the best he could to get me the best deal. More

This was the best car buying experience we have ever had. Leonia Durant, our salesperson, was very professional, honest, friendly and helpful. She worked with us patiently to get the car we wanted, at the Leonia Durant, our salesperson, was very professional, honest, friendly and helpful. She worked with us patiently to get the car we wanted, at the price we wanted to pay, all within a short period of time. She worked along with Dario Beltran, one of the sales managers, and he too went the extra mile to get a price we were comfortable with. Katie Wood explained some of the available extras thoroughly, but didn't pressure us to purchase them. She also set up and showed us how to use various features of our new car. Daniel in finance was knowledgeable and helpful too. There were none of the usual car dealership games here. If you want a no hassle, straight-forward and easy car buying experience, go to Ted Britt Ford and ask for Leonia. She is fantastic! We can't say enough positive things to describe our experience here. More

The experience I had from ad through financing was very prompt, professional and courteous. In responding to the ad from CARS.com, I received two e-mails, one from Dan Little who said I was going to be con prompt, professional and courteous. In responding to the ad from CARS.com, I received two e-mails, one from Dan Little who said I was going to be contacted by "Lucy", who then sent me the second e-mail. Then I received a call from Dan, so I'm not sure why Lucy was involved at all. Dan set up an appointment with Mike Asay, and Mike called to confirm our appointment. When I met Mike, he had the vehicle all ready for the test drive, including clearing off most of the snow from the car. The test drive was very informative and helpful. I liked that Mike actually owned that model (different year) and could share his knowledge of the car with me. Once we decided to go ahead and purchase, the rest of the process in my opinion was typical of most car dealers with the usual upselling, but I was happy that they didn't press when I said I didn't want the extras. The one improvement to the whole experience that I am not sure how it could be handled better is that there were some surface scratches in the finish of the driver door that were not readily noticable before purchase because the car was not quite clean on the outside due to the bad weather. In all, the process started at 12:40 PM when we arrived, and ended at 3:55 PM when I drove off the lot. More

I will be buying my next car at Ted Britt. Great experience at a great dealership. No nonsense, no gimmicks, no hidden charges and extremely nice employees. Ted Britt for Life sums it up. I've been experience at a great dealership. No nonsense, no gimmicks, no hidden charges and extremely nice employees. Ted Britt for Life sums it up. I've been buying cars for over 40 years and I've heard a lot of BS. But NOT at Ted Britt. Thanks Ted John A More

Vicky was awesome. She was very engaging and responded quickly to my service repair needs. She communicated the status of my vehicle and kept me informed of progress. I was very impressed with her custo quickly to my service repair needs. She communicated the status of my vehicle and kept me informed of progress. I was very impressed with her customer service and helpful attitude. More

Ryan is the mustang man! He's the one you want to talk to about purchasing one of these monsters! He can recommend the one for you no doubt! I feel confident buying a mustang from this dealership bec talk to about purchasing one of these monsters! He can recommend the one for you no doubt! I feel confident buying a mustang from this dealership because of Ryan's professionalism More