Ted Britt Ford Lincoln

Randy, Jennifer and Jimmy were very helpful and made buying a new car a delight. Randy was very informative on the progress of the car ordered, and was very professional. . Jennifer was a expert in the buying a new car a delight. Randy was very informative on the progress of the car ordered, and was very professional. . Jennifer was a expert in the MySync features and explaining how to use the system. Jimmy made the "mountain" of required paperwork a "molehill". More

Great customer service! I would highly recommend Ted Britt Ford to anyone purchasing a vehicle. Chris, Mike and Lisa were extremely helpful, knowledgeable, and friendly. Britt Ford to anyone purchasing a vehicle. Chris, Mike and Lisa were extremely helpful, knowledgeable, and friendly. More

Ted Britt Ford in chantilly va was a awesome experience my salesperson Henry Proano I had talked to over the phone and explain the truck I wanted to look at buying. Before stepping 3 feet in the building h my salesperson Henry Proano I had talked to over the phone and explain the truck I wanted to look at buying. Before stepping 3 feet in the building he was there to greet me and had the truck out front and ready for me to look at and it was GREAT the truck was even better to look at in person than over online photos. He was very helpful and knowledgeable on what the truck had and could do. I also like to note the dealership overall experience was fantastic with great help from Daniela Vargas and Lisa Light cant say it enough where awesome in helping and made the experience of buying this truck even better and a fast process. On a last note I would definitely purchase another truck from this dealership. Thanks again to you all for your help. More

Chris earned 5 stars all around, his customer service, professionalism and work ethic was impeccable. I purchased my previous vehicle (Ford Fusion) from Ted Britt and initially had a sub par purchase expe professionalism and work ethic was impeccable. I purchased my previous vehicle (Ford Fusion) from Ted Britt and initially had a sub par purchase experience because of an individual employee, then Lisa Walker stepped in and made things right. Since then, I brought my Fusion in to Ted Britt for service every time and every instance has been a great experience. Because Ted Britt was able to turn my initial bad impression around, it made me consider purchasing my next vehicle through them. I recently purchased another Ford Fusion, but the Titanium model this time around. From the time I walked in the door until a few days later when I actually purchased the vehicle, Chris provided the best service I've ever received at a dealership. I have the tendency to be very impatient when having to wait for anything, but Chris ensured I was well informed, received a great price, was shown the many options (interior, different packages, etc) to select from, test drove multiple Titanium models, heck he even brought me a tasty cappuccino when I really needed one! As I mentioned, I give Chris 5 stars and would recommend purchasing a vehicle from him to anyone, outstanding job and consummate professional! More

Two and half weeks into our search for a new vehicle we arrived at Ted Britt Ford in Chantilly VA for the first time, all people we came in contact with especially Fernando Rivas and Dario Beltran were pro arrived at Ted Britt Ford in Chantilly VA for the first time, all people we came in contact with especially Fernando Rivas and Dario Beltran were professional, friendly, polite, patient, helpful, and very prompt during our car buying experience which included vehicle selection, test drives, trade-in, and follow-up after the purchase. I would highly recommend this dealership to other potential buyers because they know how to make this arduous task less painful and more enjoyable. More

Joe Fendrich, Lisa Light and Jimmy Son are awesome!!!! Excellent customer service. Great deal. They took the time to answer all of my questions. Thanks! Excellent customer service. Great deal. They took the time to answer all of my questions. Thanks! More

The Dealership had the vehicle I was looking for at a price that I was willing to pay. The personnel I dealt with made the transaction as simple and short as possible. I didn't have to wait around for price that I was willing to pay. The personnel I dealt with made the transaction as simple and short as possible. I didn't have to wait around for 6 hours to make the transition happen. More

From the time I walked in to Ted Britt Ford, Lisa Walker took me under her wing, answered all of my questions and treaed me like a #1 customer. Since all of the salespeople were busy, she processed all of m took me under her wing, answered all of my questions and treaed me like a #1 customer. Since all of the salespeople were busy, she processed all of my paperwork to purchase a new car. She was truly professional and customer oriented. Lisa Light explained all of my options as Customer Service representative. She set up my blue tooth app in the car and showed me all of the options available to me in the new car. She also explained all of the options available to me from Ted Britt Ford. She too was very professional. Chris took to me to the car and explained to me the sevices that would be provided to me. They would detail the vehicle and fill it up with gas. He too was very professional. I have been buying new cars for 30 years but I have never met a staff as customer oriented and professional as the one I met at Ted Britt Ford today. Sincerely, Hezzie Arrington More

I visited this dealership two times. When I visited this dealership in December I was not happy with the salesman. He did things I felt were not professional. However, I listen to WMZQ and they always prom dealership in December I was not happy with the salesman. He did things I felt were not professional. However, I listen to WMZQ and they always promote this dealership. So I called the dealership and spoke with Mike Kennedy. I explained my situation to him and he assured me that if I came in now I did not have to use the other salesman and that my experience would be different. He was absolutely correct. I was very impressed with how he helped me select a car for my 17 year old daughter. Jen Wainwright explained to my daughter how everything worked and set up her phone to Bluetooth. Sabrina Morgan was wonderful with getting my loan approved. I am really glad that I returned to Ted Britt and was able to work with Mike Kennedy. More

The dealership was well maintained and organized. Even though we got there at about 7 pm, we got out of there that same night with a car. the transaction was fast and easy. Leonia, Lisa, and Anwar made th though we got there at about 7 pm, we got out of there that same night with a car. the transaction was fast and easy. Leonia, Lisa, and Anwar made the visit very quick and pleasant. More