Ted Britt Ford Lincoln

Dealing with Leonia Durant was such a pleasure. I will go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted go so far as to say that she is the best car sales person with whom we have ever dealt, hands down! I can see why she's won awards. I sure hope Ted Britt can keep her because I will be sending anyone I know who needs a new car to her and tell them to ask for her, personally. I'm sure glad I did! My husband and I bought a Ford Flex and a Ford F-150 Supercrew, respectively. Yes. We are a double new-car family. Leonia was able to handle our unusual car-buying process with ease, devoting hours of time to help us find the cars we wanted. She is organized, decisive, knowledgeable, and a superlative sales person. Of course, I would expect this being from a retired Marine. I can appreciate her service at Ted Britt and to her country as I am a retired Naval commander who expects efficiency; my husband is a retired Naval officer as well. Leonia was the perfect fit for us. LIsa was very engaging at finishing, ensuring we understood everything. She was especially helpful at explaining how the computerized system works and helped us to sync our phones to our systems. Very cool feature in our cars. Anwar actually made the financial process fun, which, believe me, is a mighty feat. It's the most boring part of buying a car but he was a pleasure to work with. The only negative was the IT setup. We live in the 21st century. Who even remembers what a dot matrix printer?? Apparently, the last of these dinosaurs live at Ted Brit Ford. The process could be easily sped up with the latest technology that most people have on their desks at home. I don't claim to be computer savvy but I could build the (carbon copy? Serious ancient history!) forms they used and have them set up as a .pdf so they can be emailed to a prospective buyer to fill out and bring with them, thus speeding up the process and making car sales more efficient. They could certainly sell more cars, in the long run, with a streamlined buying process. Otherwise, due to Leonia, LIsa and Anwar, it was a relatively great experience. I will be recommending Ted Britt and Leonia to my friends. More

The whole experience took several hours as I went from step to step. First picking the car I liked, we went for a test drive right away. Next we found out that some of the offers were limited on the Ford step to step. First picking the car I liked, we went for a test drive right away. Next we found out that some of the offers were limited on the Ford Focus S that the SE had, so we looked at the differences and I ended up going with a few extra features (we split the price between no features and features). After the car was picked out I talked with the financial person, when he told me the % interest I almost walked out, but luckily my mom was willing to co-sign for a lower rate. Overall the price isn't bad for a new car, and it definitely was an experience. Thanks Ted Britt for my first car purchase from a dealership. More

The best car buying experience I have had with 6 new car purchases in my life.... Mike was a true professional and Lisa took care of all my needs... purchases in my life.... Mike was a true professional and Lisa took care of all my needs... More

I worked with Henry twice and he is a wonderful and friendly Sales Associate. Mary is a doll, she's very energetic and very fun. Instantly connected with her. Anwar was also very friendly. Thomas is wo friendly Sales Associate. Mary is a doll, she's very energetic and very fun. Instantly connected with her. Anwar was also very friendly. Thomas is wonderful in the service department, very helpful and friendly as well. Overall, all employees were very helpful and friendly. My Father had several people walk up to him and ask whether or not he needed water/coffee or help while waiting for me. More

AWESOME BUYING EXPERIENCE!!! We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent We were looking for a car as a graduation gift to our daughter. Looked at Mazda 3 and ford focus. The amazing VIP pricing and the expert and excellent customer service we received from Leona Durant sealed the deal and we left the dealership astound owners of a focus se that we know our daughter will love and we love ourselves. Leona was quite amazing and really knows what the customer wants. We were so impressed that while we were having our lunch before heading to the dealership that she already called in (not in their lot)the vehicles that we were considering which made our transaction very smooth and quick. Daniela and Jennifer also enhanced our buying experience And for the dealership, Ted Britt has the BEST deal in town. Highly recommend. If you are in the market for one right now, you better go there before somebody else snatches it away from you. More

Great service My salesman was very polite, attentive, and trustworthy. I will definitely recommend him to friends and family. Keep up the good work Mike. You Rock! My salesman was very polite, attentive, and trustworthy. I will definitely recommend him to friends and family. Keep up the good work Mike. You Rock! More

Purchased 2014 Ford Explorer I am very satisfied with my purchase, very please with the customer service provided by Mike Asay, will recommend with no hesitation this dealer to al I am very satisfied with my purchase, very please with the customer service provided by Mike Asay, will recommend with no hesitation this dealer to all my friends and family members. More

Awesome experience Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and li Professional and friendly staff from the moment we walked in to the time Leonia handed us the keys. This was our second vehicle from Ted Britt and like the previous experience, everyone was knowledgeable and completely honest. They had the truck we wanted and the whole process was straightforward and simple. We felt totally comfortable with the experience and would recommend them highly. More

I had a great experience at ted Britt and all the people that help were great, I would come back to ted Britt in the future for another car that help were great, I would come back to ted Britt in the future for another car More