Ted Britt Ford Lincoln
Chantilly, VA
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Good experience We looked at trucks one day and decided to think about it for a while. When we came back the truck we were told was going to be held for us was alread We looked at trucks one day and decided to think about it for a while. When we came back the truck we were told was going to be held for us was already sold. I knew that might happen when we decided to think about it. It turned out to be a blessing in disguise. There was a truck in the showroom that I had not even payed attention to before. Turns out I liked it better. 2 1/2 hours later it was parked in my driveway. No issues what so ever. Jennifer Wainwright has been a superstar from start to finish. She helped me "sync" up, figure out all of the gadgets and where to go if I needed help after I left. She has been more than understanding of my schedule trying to get the undercoating applied. She has been a huge help. The experience has been event free and straight forward. Just the way I like it. More
Great Experience with Ted Britt & Joe Fendrich Joe Fendrich's non-agreesive approach to sales and trustworthy personality made buying a new truck from Ted Britt an easy process. He was very inform Joe Fendrich's non-agreesive approach to sales and trustworthy personality made buying a new truck from Ted Britt an easy process. He was very informative and allowed us as customers to relax and think through our financial options. He presented the facts and let us go home to think about the decision. Joe's attention to customer service and the fact that his management team was very supportive of his sales approach made us feel very comfortable buying from Ted Britt. Most importantly, we have two young boys and Joe not only made my wife and I feel at home, but was also great with our kids! Both of my sons (4 & 7) said they would buy a new car or truck from Joe and actually kept his business card :) Kids have a great sense of honesty and this is just another indicator of Joe's laid back and easy going personality. There is no doubt that if my wife and I or anyone in our family is in the market for a new Ford or Lincoln, we would recommend purchasing from Ted Britt Ford in Chantilly. Sincerely, Vince & Suzanne Allen More
Bought awesome car on my lunch break..w/o buyer's remorse! Leonia Durant showed me a car that was so awesome I had to buy it. She guided me through the process without any sales pressure and made me feel comp Leonia Durant showed me a car that was so awesome I had to buy it. She guided me through the process without any sales pressure and made me feel completely comfortable with the process. Leonia has integrity and completely earned my trust. Mary Burroughs showed my wife all of the accessories that were too many to list. Arturo in finance got me in and out. My wife loves her new ride! I am very happy with my experience at Ted Britt Ford Chantilly! More
Mike Asay Ted Britt Chantilly Our sales rep, Mike, was very helpful in buying our new Ford F-150. He was very knowledgeable and helped us make an informed decision. He was not push Our sales rep, Mike, was very helpful in buying our new Ford F-150. He was very knowledgeable and helped us make an informed decision. He was not pushy and got us a great price. This was our second time buying from Ted Britt in Chantilly and it was just as great and pleasant as the first time. More
No nonsense deals I recently purchased my Used Toyota 4Runner over memorial day weekend, and was more than pleased with Mike Asay at Ted Britt Ford Lincoln in Chantilly I recently purchased my Used Toyota 4Runner over memorial day weekend, and was more than pleased with Mike Asay at Ted Britt Ford Lincoln in Chantilly. Mike provided me with the best deal out of the gates in our negotiation process, even beating USAA auto pricing. More
Excellent Service! Great Price! Nate Smith sold me a 2008, Ford Ranger. I could not be happier! He was efficient, friendly, and helpful. This is my first vehicle, and he made the exp Nate Smith sold me a 2008, Ford Ranger. I could not be happier! He was efficient, friendly, and helpful. This is my first vehicle, and he made the experience wonderful, and dare I say, fun?? I spoke with Jennifer Wainwright briefly, she was very professional and nice. Daniella Vargas dealt with the finances. They were all proficient with time, it took about 2.5 hours total with all the paperwork. I honestly thought it would take a lot longer. I would definitely recommend Ted Britt Ford in Chantilly to anyone who was looking for a car or truck! More
Great Experience at Ted Britt! Had a GREAT experience at Ted Britt Ford! The sales, customer service, and finance were all helpful, friendly, and efficient! I love the 2014 Ford Fus Had a GREAT experience at Ted Britt Ford! The sales, customer service, and finance were all helpful, friendly, and efficient! I love the 2014 Ford Fusion SE I purchased, and the car buying experience was wonderful! Thanks! More
Friendly Personal Service Have you ever been to a service center and felt like a complete bother, or like your just another hour of labor and they could care less about you oth Have you ever been to a service center and felt like a complete bother, or like your just another hour of labor and they could care less about you otherwise? ...Until you pick up your car and it's survey time of course. This is NOT one of those reviews. Thomas Ramey is the first service advisor I have ever not dreaded visiting, which is saying a lot! Among other qualities, he is honest, professional, and friendly. A rare trifecta of that is very unusual for someone in such a stressful and demanding profession to possess. Almost a year ago I moved about an hour away from Chantilly and I still bring my car to Thomas for whatever it needs. In a nutshell, Thomas is your guy for good service at Ted Britt in Chantilly. More
Great Experience Ted Britt gave us a great deal on a terrific car for my daughter to use in college. There were some issues. The resolved them all at a great price i Ted Britt gave us a great deal on a terrific car for my daughter to use in college. There were some issues. The resolved them all at a great price in a timely manner. I will be back if I buy another Ford. Thank you. More
Family Matters I have been coming to Ted Britt Ford since I was a little girl! They have always been wonderful to deal with, and the Chantilly Auto Park location con I have been coming to Ted Britt Ford since I was a little girl! They have always been wonderful to deal with, and the Chantilly Auto Park location continues that legacy. After having a 2004 Ford Focus through 2013, buying the 2014 version was a no brainer. Chris Ferrarese worked with us to find us a great car with a terrific price tag. Without him, we would not have been successful in our purchase. We look forward to working with him and the rest of the Britt family in the future as we continue to need cars. Jennifer Wainwright not only had a friendly smile, but offered beneficial information and encouragement as well. She got me all set up with My Sync and I was on my way, driving my new hatchback. Thank you to the team! Cheers, Lorrie Zimecki More