Ted Britt Ford Lincoln
Chantilly, VA
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Purchasing Ford Fusion SE Joe made the car buying process pleasant by connecting on a personal level and making the wait less arduous. Despite coming on a Saturday, and with t Joe made the car buying process pleasant by connecting on a personal level and making the wait less arduous. Despite coming on a Saturday, and with the dealership being busy, it did not take too long to purchase, which was very unexpected. More
Fort Titanium Hybrid Fernando did a great job finding the car I wanted and arranging for me to see it. Thanks for a great experience getting the deal closed in a reasonab Fernando did a great job finding the car I wanted and arranging for me to see it. Thanks for a great experience getting the deal closed in a reasonable amount of time. More
Love Ted Britt Ford! This is the 2nd car we have bought from this dealer/location. They have given us the best price and seemed to go the extra mile in helping find what This is the 2nd car we have bought from this dealer/location. They have given us the best price and seemed to go the extra mile in helping find what we wanted. After working with other dealers that have always let us down, we keep coming back to Ted Britt and will do so in the future. Have also sent friends to you who have bought also. More
Great deal and great purchase I was lucky enough to get a new Ford Fusion and it was an easy purchase. Ted Britt made an offer I couldn't refuse and the customer service was great. I was lucky enough to get a new Ford Fusion and it was an easy purchase. Ted Britt made an offer I couldn't refuse and the customer service was great. More
The best service dept I have ever worked with! Thomas Ramey at Ted Britt is the best! I have nothing but good things to say about Ted Britt and Thomas. What a professional, helpful, friendly deal Thomas Ramey at Ted Britt is the best! I have nothing but good things to say about Ted Britt and Thomas. What a professional, helpful, friendly dealership/service department. Thomas always remembers my name as well as any concerns I have ever had with my car and comes out to greet me when he sees me pulling up to the service department. Ted Britt has taken excellent care of my car every time I have brought it in. More
Great Folks The above three people should be commended for their excellent customer service skills. Mr. Asay made us feel welcome and went out of his way to make The above three people should be commended for their excellent customer service skills. Mr. Asay made us feel welcome and went out of his way to make sure we were happy with our purchase. Mr. Sivak was friendly, efficient and wonderful to work with. Ms. Walker helped us get the vehicle we wanted. These folks are assets to your organization and you should do everything in your power to keep them as employees. More
F150 purchase The folks worked hard and followed up well to make sure I was happy. The process could have been a tad bit quicker but overall I was impressed with th The folks worked hard and followed up well to make sure I was happy. The process could have been a tad bit quicker but overall I was impressed with the attitude and friendliness More
Excellent Service The Ted Britt family always goes above and beyond every time we are there. We live right next to one of their competitors but choose to drive over 20 The Ted Britt family always goes above and beyond every time we are there. We live right next to one of their competitors but choose to drive over 20 miles for sales and service because they are so great. I would recommend this dealership to anyone interested in a quality vehicle and A+ consistently provided service. I am also bringing some family who live in North Carolina up to look at an Explorer because they've been so good to us. More
Couldn't ask for more!!! I contacted Ted Britt because I had built a car online and I couldn't find anything in my area similar to what I was looking for. Jenny from Internet I contacted Ted Britt because I had built a car online and I couldn't find anything in my area similar to what I was looking for. Jenny from Internet Sales responded to my inquiry about my second choice car. I was willing to look at it and consider it even though it was not my first choice. After speaking to her about my dream car, she informed me that they did indeed have it!! She scheduled me to meet up with Whitney the following weekend and upon arrival my car was sitting at the front door waiting for me. I test drove it, negotiated some numbers with my trade in and within a short time I was sitting in the finance office finalizing my sale with Arturo. I couldn't be any more pleased with the ease of sale as it is my very first time purchasing a vehicle by myself. I was nervous walking in but the staff at Ted Britt made me feel very relaxed and welcomed. After this transaction I have not only converted to a Ford lover, but will now also put Ted Britt at the top of my list for any future vehicle purchases! More
Great Experience Everyone I dealt with was straightforward and knowledgeable. We had visited many dealerships and had been given the run around on numerous occasions, Everyone I dealt with was straightforward and knowledgeable. We had visited many dealerships and had been given the run around on numerous occasions, where the whole process took much longer than was necessary. Henry was easy to work with and gave us straight answers especially when it came to how long things should take. When something went awry and it was taking longer he even bought us lunch! Mary was extremely helpful and fielded all of our questions, even a few we didn't think to ask. Joey took care of our loan very professionally and made the end of our car buying experience as painless as possible. I would definitely recommend the team at Ted Britt in Chantilly to anyone looking for a Ford. More