Ted Britt Ford Lincoln
Chantilly, VA
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Awesome sales team! I just walked in looking for a new car, and I met Naz, which was very courteous, professional and informative salesperson, better said, the best sale I just walked in looking for a new car, and I met Naz, which was very courteous, professional and informative salesperson, better said, the best salesperson. I had a the best experience buying my new transit. the whole staff was very friendly and professional, I got a best deal thanks to David, the new car manager, and Mary, she was very informative person regarding the features about the car. No complains at all. Thank you all! More
Excellent Buying Experience Probably the best experience I've had buying a new truck, car or SUV. Thank you to Mike, Connie, Mike (Finance) and Arturo -courteous from start to f Probably the best experience I've had buying a new truck, car or SUV. Thank you to Mike, Connie, Mike (Finance) and Arturo -courteous from start to finish! I almost forgot Jenny --she was fantastic! So helpful- and all before I went to the showroom! More
Awesome! I submitted an internet inquiry regarding F150 truck. Aaron from internet department was fantastic providing information about the truck. It became I submitted an internet inquiry regarding F150 truck. Aaron from internet department was fantastic providing information about the truck. It became better when I actually went to visit and met my sales person, Michael Asay. He was patience with me and provided all I needed to know about the vehicle. His product knowledge and service was absolutely perfect! I wanted to come home and think about my choices and there were no high pressure to buy immediately. I met Michael's sales manager and he too was very low pressure and easy going. Overall experience was just perfect. The entire staff from the dealership were friendly and helpful. The other vehicles I'm considering may also be nice but I'm not sure how dealership experience can be better than Ted Britt Ford in Chantilly. I should also mention that the price (discount) was amazing too! More
Mike's the Man Mike was by far the best salesperson with which I've dealt in purchasing a car. He was highly responsive after we had postponed buying the car and th Mike was by far the best salesperson with which I've dealt in purchasing a car. He was highly responsive after we had postponed buying the car and then called him a month later him on the day we decided to purchase. Mike was also knowledgeable about the vehicle and infinitely patient with us when we walked into the dealership near closing time to purchase our car. Mike made me feel that I could trust him, like a close friend giving me honest advice about which car to buy. He was never pushy and totally turned upside the car salesman caricature. I will be talking to Mike the next time I decide to buy from Ted Britt. Thanks! More
FIrst time buyer I came in there to just get a estimate and a quote! Ended buying a brand new car and was happy with my purchase! Darwin helped me with narrowing my ch I came in there to just get a estimate and a quote! Ended buying a brand new car and was happy with my purchase! Darwin helped me with narrowing my choices for cars that were reasonable in my price range and then Arturo and David Black really helped me with everything else. Overall satisfaction. More
Leonia and Ted Britt Ford Lincoln was great!!! Can't give a good enough review to Ted Britt Ford Lincoln! I arrived at the location and the lovely Leonia was quick to assist me. She recognized that Can't give a good enough review to Ted Britt Ford Lincoln! I arrived at the location and the lovely Leonia was quick to assist me. She recognized that I had my mind set on the 2010 Mazda 3 and got the paperwork and everything started right away. Next thing I know, I'm test driving the car, LOVED IT. Again Leonia and crew (Connie C, Joey at finance) were more than great and very fast at servicing me. A+ all around. Recommend this place to everybody! More
Lincoln MKZ I had the pleasure of working with Michael Asay, from the moment we came in contact with Michael he was very helpful. He knew what he was talking abou I had the pleasure of working with Michael Asay, from the moment we came in contact with Michael he was very helpful. He knew what he was talking about. Even though we didn't get the car the first time we met. He kept in contact and made sure to answer any questions we had. We also had the pleasure of speaking to Jennifer Wainwright and Joey Sivak. They both were very courteous explained everything in a detailed matter. My wife and I had a very good experience with Ted Britt Lincoln. We ended buying the car and we are very happy. Thank you all!! More
Excellence in Service! I was #7 in line for the service department first thing on a Monday morning with ride concerns of my newly purchased F-150. I was very impressed with I was #7 in line for the service department first thing on a Monday morning with ride concerns of my newly purchased F-150. I was very impressed with how quickly the check-in process was proceeding. Susan Bushey, the manager, was out there assisting with the initial write-ups. Later in the day I had received an update from Vicki, a service advisor. Robert, the service technician working on my truck even took the time to speak with me about the diagnostics he had performed on the vehicle. When I went to pick it up, the process was just as expedient. Respect for the customer, professionalism, thoroughness, and efficiency is a winning combination and greatly appreciated! More
Excellent experience Mike Asay was very helpful. He educated us about the different options we could get into. It was a no pressure deal which made me happy. And no one Mike Asay was very helpful. He educated us about the different options we could get into. It was a no pressure deal which made me happy. And no one had to point out things like cup holders to me (I hate that)! He let us take the vehicle to lunch to relax and think about what was best for us. We bought a beautiful 2012 F350 and could not be happier. Giles was able to get us comparable financing through Ford that our bank provided. Amara quickly got us from the internet to a salesman that could help us out. Anwar did the financing and was so professional. He helped us get the extended warranty that made us comfortable (better than a brand new one!). The dealership is gorgeous:open, clean, bright and has such friendly people. We drove from Charlottesville Va to this dealership, which should tell you something. We have a lot of closer places, but I will be coming back here. More
Sale was easy and simple I had a great experience with Ted Britt. The process of buying a car always takes forever no matter what, but this was very streamlined and well organ I had a great experience with Ted Britt. The process of buying a car always takes forever no matter what, but this was very streamlined and well organized. I appreciated the low pressure feel from Mike and drove away with a great preowned Honda CR-V. Would definitely recommend Ted Britt! More