Ted Britt Ford Lincoln
Chantilly, VA
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Great deal and kind people I could see the passion of the sales person and other related people for expressing their cars. In addition, the explanation for the car was clear. H I could see the passion of the sales person and other related people for expressing their cars. In addition, the explanation for the car was clear. Hopefully such an attitude keeps continued afterwards. More
Very easy, no surprises Everything was straightforward and didn't have any issues. They made the experience easy. I would send other people their way if they wanted a new For Everything was straightforward and didn't have any issues. They made the experience easy. I would send other people their way if they wanted a new Ford. More
Mike Asay was very helpful in locating the Mustang GT convertable I wanted. It ended up being the demo that Mr Britt was driving. We worked out a fair price was very helpful in locating the Mustang GT convertable I wanted. It ended up being the demo that Mr Britt was driving. We worked out a fair price with my trade in. Had the vehicle located and readied for my inspection. We had some issues with the interior of the vehicle which were quickly resolved by Mike. The sevice and finance departments worked well in quickly finishing up the sale and paperwork. Mike Asay an excllent job of satisfing my concerns. More
Great Salesman was very personable and knew the inventory well. Made the experience easier and less stressful. Finance went smoothly and felt well taken c Salesman was very personable and knew the inventory well. Made the experience easier and less stressful. Finance went smoothly and felt well taken care of. More
Purchasing a new vehicle at Ted Britt Ford, Chantilly, VA The purchasing experience was made quite pleasant because of the professionalism, friendliness and attentiveness of the personnel I dealt with. They The purchasing experience was made quite pleasant because of the professionalism, friendliness and attentiveness of the personnel I dealt with. They were helpful and informative. More
Great. Leonia from sales and Matt from financing were both wonderful to work with. Both very straight forward and helpful when I had questions about the pro Leonia from sales and Matt from financing were both wonderful to work with. Both very straight forward and helpful when I had questions about the process and the entire orginazation has been great following up with me on my experience and answering questions that have come up along the way. More
Patient Sales Staff Good Car Good Prices Christian Omari and Ryan Franks did a great job helping me find my Ford Escape. They were very patient with me throughout the entire process. David Bl Christian Omari and Ryan Franks did a great job helping me find my Ford Escape. They were very patient with me throughout the entire process. David Black was very accomadating and hands on and Matt A made the financing and sale go very smoothly. More
Looking for a quote, still no luck I contacted this dealership through the internet 5 days ago in an attempt to get an online quote to minimize my time spent at the dealership. Still n I contacted this dealership through the internet 5 days ago in an attempt to get an online quote to minimize my time spent at the dealership. Still no quote. I have traded emails with one of their sales agents throughout the week which resulted in one excuse after another. I have never worked so hard to spend $$$ at a dealership. Very disappointing and frustrating. More
Feels Rich!! No question if someone I knew wanted Lincoln/Ford I would send them to Mike A. He was not a typical sales person. Very real personality and genuine. I No question if someone I knew wanted Lincoln/Ford I would send them to Mike A. He was not a typical sales person. Very real personality and genuine. I called the dealer in advance to see a car and he serviced me right away. Within the 15 minutes it took me to get there he had brought the car from another lot, dusted it off, and had it ready for show. There was no questioning...I knew what I was looking for and he was there to fulfill it. The rest of the experience was breezy. The best part is each time I've had to visit the dealership its like a warm welcome back. Everyone I worked with always makes it a point to greet me and Mike A. takes care of me 100%. I am so glad I got him as my sales rep. Thanks Mike...I am loving my MKX!!!! More
Deja Vu All Over Again Purchased a 2014 F150 from Mike Asay on 9/26. I had purchased my 2012 F150 from him in 2012. Took the 2012 in for service (Andre Epps) and had been Purchased a 2014 F150 from Mike Asay on 9/26. I had purchased my 2012 F150 from him in 2012. Took the 2012 in for service (Andre Epps) and had been researching 2014 Super Crew Cabs online as the clamshell doors on my 2012 Super Cab proved to be awkward when loading and unloading groceries and other items when parked next to another car. Saw that there were rebates offered through 9/30 and started searching area dealers, in addition to Ted Britt to determine what was available and what they were going for. Compared WOW prices against VIP prices and Ted Britt was a better value for what I was looking for. Contacted Mike via email and listed what features I needed to have and what I would like to have. Mike called me up and discussed several options of inventory they had available. Found 3 XLT's that met my requirements and narrowed it down to 2. Mike had them both waiting for me and I picked the one I liked and closed the deal with a good value on my trade-in. TedBritt4Life PowerTrain warranty and Loaner for Life are a big discriminator. Mike listened, was very low key and low pressure, found what I wanted and did the deal. Everyone I dealt with was very helpful including Jennifer and Clint in finance. Another good car buying transaction with Mike, two F150's in less than 2 years. I am glad that Mike and Ted Britt provided a great buying experience. This is the 4th vehicle we have purchased from Ted Britt and we have had great experiences on all. We will be back, but probably not so soon. More